Firefox Community Forum

Recently, the Firefox browser stopped working. Specifically for me, Costco's website, and Aetna. I believe the issue could be that those websites require that the location is confirmed, but no pop is generated, thus causing the website to not work with Firefox. Please help me, as your browser is the best.

I am no longer allowed to join a video conference that I was able to join several months ago. Some how, some where a setting was changed and I have not been able to find it. Please direct me step by step to change the setting necessary for me to join this video conference.

Hi,

I have been using Mozilla for decades. In the last few weeks, the browser is constantly crashing. I heard there were some large scale denial of service attacts on Mozilla and I feel like I am seeing the effects. My browser is upto date so that isn't the issue. Is there anything I can do? If it doesn't get better soon I will have to switch to Chrome or worse :-( YUK! I love you guys and really hope there is a solution.

Got upgraded to windows 11. Very frequently when I try and open a tab with Firefox, I can't open it. It's running, but stuck minimized. I can see the little mini version of it when i mouse over the shortcut on my taskbar. I've followed instructions of people who have also had this problem. I've deleted and renamed xulstore. The only thing that ever solves the problem when it comes up (which is often) is trying to uninstall firefox and then refreshing it instead.

This is kind of untenable though because I'd really rather not reinstall my plugins every day and get logged out of everything. What should I do to make this problem go away forever without constantly having to take time and reset firefox

It’s really frustrating because I can’t browse or do anything online. I’m not sure if it’s a problem with the browser itself, my internet connection, or something else. Does it have to do with the number of tabs I have open or any extensions I’ve added? I want to know how to fix this issue so I can use Firefox without it crashing all the time. Any tips on what I can check or do to make it more stable would be really helpful.

1. 1. 1. 🔷 **Issue Summary:**

While using Firefox under normal conditions, the system **freezes completely** at random times. The desktop environment becomes unresponsive, requiring a hard reboot to recover. The issue typically occurs during heavier browsing sessions (e.g., video playback or graphics-heavy websites).

System logs (`dmesg` and `journalctl`) show **AMDGPU virtual memory protection faults**, indicating a GPU-related issue triggered during Firefox usage.

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1. 1. 1. 🔷 **Log Snippet:**

```text amdgpu 0000:03:00.0: amdgpu: VM_L2_PROTECTION_FAULT_STATUS:0x00641051 Faulty UTCL2 client ID: TCP (0x8) PERMISSION_FAULTS: 0x5 [gfxhub0] retry page fault (src_id:0 ring:0 vmid:6 pasid:32776, for process RDD Process pid XXXX thread firefox-bi:cs0 pid XXXX) ring gfx_low timeout, but soft recovered ```

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1. 1. 1. 🔷 **System Information:**

• **OS:** Linux Mint 22.1 x86\_64 (based on Ubuntu)
• **Kernel:** (e.g., `5.15.0-xxx-generic`) ← *replace with actual kernel version*
• **CPU:** AMD Ryzen 7 5700U with Radeon Graphics
• **GPU:** AMD ATI 03:00.0 Lucienne (integrated)
• **Firefox Version:** (e.g., 126.0) ← *replace with actual version*

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1. 1. 1. 🔷 **Steps to Reproduce:**

1. Open Firefox and browse modern websites (YouTube, media-rich content). 2. Use the browser for several minutes (random trigger). 3. Suddenly, the system UI becomes frozen and unusable. 4. Logs show AMDGPU VM fault and `gfx ring timeout`.

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1. 1. 1. 🔷 **Expected Behavior:**

System should remain stable during normal browser usage, especially with an officially supported AMD APU.

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1. 1. 1. 🔷 **Actual Behavior:**

GPU driver crashes causing total system freeze, likely triggered by hardware acceleration and memory permission faults inside the amdgpu driver stack.

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

My hotmail Email page stopped opening yesterday morning. I can open the Live.com page on my Android phone and Safari. I Don't like Safari, and I want to be on Firefox on my desktop.

Hello, I'm using Firefox 147.0.4 on Windows 11. When I open the Adobe Firefly website and I try to upload a file to the Adobe server using drag and drop or by browsing the Windows file system, nothing happens ... There's no error message, but the file isn't uploaded. Of course, this site works perfectly with Opera or Edge... On the Adobe forums, many users have the same problem with Firefox, and Adobe's response is always the same: change browsers ! Thank you for keeping me informed about the resolution of this problem, as I don't want to change browsers ! My email address is [edited email from community support forum]

Have a great day, Sincerely,

Mr. Fernandez

Every website I try to visit with Firefox produces a page which reads "Suspected Phishing." And when I click on "Ignore and proceed" I am taken to a blank webpage. Each web address in the URL field reads "SmartDirect.de." Firefox has thus, for me, become a useless browser.

Is there anything I can do to fix this problem with Firefox? In answering my question please bear in mind I do not have a PhD from MIT and am not an expert in computer science.

recently i came acros a problem with login to goole related services When i try to login to google it redirect me to google support without any asking about email or anything Pressing Login button redirects me to google support about cockies i clear them problem is here still