Showing questions tagged:

stop daily update popup

WITHOUT FAIL, I AM INUNDATED WITH YOUR UPDATE POP UP ON A DAILY , AND, MOST TIMES, MORE OFTEN. THIS HAS GONE ON FOR AT LEAST 5 YEARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I… (read more)

WITHOUT FAIL, I AM INUNDATED WITH YOUR UPDATE POP UP ON A DAILY , AND, MOST TIMES, MORE OFTEN.

THIS HAS GONE ON FOR AT LEAST 5 YEARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

ISN'T IT ABOUT TIME THAT YOU ''''''FIX YOUR PROBLEM?'''''''

Cut the crap and get your act together and yes, I clear my cashe, etc which DOES NOTHING - BUT YOU ALREADY KNOW THIS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Open 89

Firefox exe issues

I'm afraid the community may be tired of me, but it seems this is the only help Firefox is willing to provide for my problems. First, I still can't get the History and Bo… (read more)

I'm afraid the community may be tired of me, but it seems this is the only help Firefox is willing to provide for my problems. First, I still can't get the History and Bookmarks to show, although for a while they did. On top of that, a new issue has developed. Firefox exe now shows on my desktop as well as where I actually want it, in the taskbar. When I try to move it from the desktop, the app is deleted from both areas. When I go back to my apps folder, where I choose to keep exe files, and create another shortcut to go in my taskbar, it gets put back on my desktop and the cycle repeats. With all that nonsense going on for a month or more (I've really lost track of the days and hours I've spent on it), my question is should I just uninstall Firefox, reinstall it and then try to get my History and Bookmarks back. Or what would be a better solution? Whoever helps me with this mess has my sincere gratitude. I've used Firefox as my browser for many years without ever having any trouble and am baffled by what's going on now.

Open 38

Firefox makes several icons in the mac osx dock, clicking them does nothing

Hi there, each time I run firefox, a new firefox icon like the attached picture shows up. Now there are several of them. This starts to crowd the dock, also I'm not sure … (read more)

Hi there, each time I run firefox, a new firefox icon like the attached picture shows up. Now there are several of them. This starts to crowd the dock, also I'm not sure why they are there because I already have a firefox icon in the main dock. Also they are not windows of a firefox window. Clicking on them does nothing.

Open 55

How can I remove the settings from my sidebar?

Hi All: I just got a new laptop and so I am getting everything set up the way that I like it. I have come across a problem with my sidebar though. I like to keep my boo… (read more)

Hi All:

I just got a new laptop and so I am getting everything set up the way that I like it. I have come across a problem with my sidebar though. I like to keep my bookmarks up all the time, but I want them to not be too wide and take up a lot of my screen. On this new computer, there's an addition 5 cms or so of white space at the far left of the tool bar. It had different buttons on it up at the top (one of them had something to do with AI) and a little gear down at the bottom of the space. I was able to remove all of the buttons up at the top, but I can't seem to hide the whole thing. I just want to see my bookmarks, without that extra customization sidebar. Is there a way to hide the spot highlighted in pink, but still have the bookmarks visible?

Open 60

Lost Previous Session, my cookies and history

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed m… (read more)

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed my "secondary" window first and it said "would you like to close 3 tabs" and I clicked yes. That is pretty normal, when you have 2 windows. Then I closed my "main" window the one that is always restoring when I open firefox and it also said "you're about to close 20 tabs". Once again, sometimes this happens, sometimes it doesn't, but it always knows to restore it, so to me it's normal. I put my pc to sleep and I the next morning I turn on the pc and it opens a blank homepage. I think nothing of it, so I go to try and restore it through the history and that doesn't work. I go online to look how to restore it and it says everything about backup on the profiles folder. I go there and it isn't showing the files that I had, just the ones that I used this morning. I try to change the firefox profile to see if that window is in another one it isn't. I had hopes that it wasn't erased because that morning when I opened a window and I had more than 1 tab it said to me "would you like to close 4 tabs" and that always happens when there is more than one window open. So in the end I abandoned to recover the tabs I just could do it from the history. My WHOLE history that I collected for the past 6 years is gone and all my cookies. I have Firefox Sync and it shows my history on my phone, but when I go to sync it, it still doesn't show. I need help with at least recovering all my history and cookies; Bonus points if you can try to recover my lost window. Thank you!

Open 30

Disappearing bookmark tags

I use Firefox (the current version) on a Dell Windows 11 Pro laptop. I have around 8800 bookmarks, and I've lost around half the tags on my bookmarks. (The bookmarks them… (read more)

I use Firefox (the current version) on a Dell Windows 11 Pro laptop. I have around 8800 bookmarks, and I've lost around half the tags on my bookmarks. (The bookmarks themselves are OK; I'm losing about half of the tabs.,) This has happened to me twice recently, and I'm restoring the bookmarks as I write these words.(after I'm finished, I'll save two copies of the HTML file for backups. Can anybody tell me why this is happpening, aaand How I can prevent it in the future?

Thanks.

Open 41

log in banner

every time i launch Firefox, I get the banner prompting me to log in to network so i can access to the internet, i don´t understand it , cos I see that I am both logged i… (read more)

every time i launch Firefox, I get the banner prompting me to log in to network so i can access to the internet, i don´t understand it , cos I see that I am both logged in and connected to the net ?

Open 34

Double Versions of Firefox, Cannot Delete Just One of Them

I'm running Firefox 147.0.2 on a 2020 MacBook M1, with Tahoe 26.2, and appear to have 2 versions of 'identical' Firefox on my machine. Applications shows only 1, but the… (read more)

I'm running Firefox 147.0.2 on a 2020 MacBook M1, with Tahoe 26.2, and appear to have 2 versions of 'identical' Firefox on my machine. Applications shows only 1, but there are 2 distinceticons on my Tool Bar. I'd like to delete one of them, but can't do it successfully. Any help appreciated!

Open 36

I can't access my network folders from Firefox file explorer

As I mentioned I can't seem to access my network folders. I only have this issue in this machine but I have my account on 3 different machines on the network with no issu… (read more)

As I mentioned I can't seem to access my network folders. I only have this issue in this machine but I have my account on 3 different machines on the network with no issues. All have the same extensions and settings.

Open 61

Is there something changeable in Firefox that would allow things to display better?

Is there something changeable in Firefox that would allow things to display better? On Tue, Feb 3, 2026 at 11:27 AM Douglas Flegal <toemeister@hotmail.com> wrote: … (read more)

Is there something changeable in Firefox that would allow things to display better? On Tue, Feb 3, 2026 at 11:27 AM Douglas Flegal <toemeister@hotmail.com> wrote:

   It shows up in Edge but not in my browser Firefox.

Answer: Thanks for flagging this. We’re aware that some parts of the newsletter may not display correctly in Firefox, while they do load in other browsers. Unfortunately, this is a browser-specific issue and not something we’re able to control on our end.

Open 59

Firefox Sync: Android bookmarks not syncing to Windows 11 (clean setup)

Description: Multiple prior failed attempts. Clean setup, issue persists. Android: Samsung Galaxy Tab A8 (SM-X200), Firefox 147.0.2 (~1500 bookmarks) - Old account delete… (read more)

Description: Multiple prior failed attempts. Clean setup, issue persists.

Android: Samsung Galaxy Tab A8 (SM-X200), Firefox 147.0.2 (~1500 bookmarks) - Old account deleted, cache cleared, restart. New account + Sync enabled.

Windows 11: Huawei MateBook D15, Firefox 147.0.2 - Old profile/account removed. Same new account + Sync enabled. - 30+ min wait: NO SYNC. Logs clean, Places DB verified OK.

Suspected: Android bookmarks not uploading to Sync servers. Questions: - How to verify/force upload from Android to Mozilla servers? - Tools to export/backup Android Firefox bookmarks (no HTML export)?

Thanks for help! swann

Open 63

Lost Passwords

I have lost my passwords on my desktop. I still have them on my mobile. I am currently logged on to Mozilla on my Desktop. If I log on to Mozilla on my mobile and select … (read more)

I have lost my passwords on my desktop. I still have them on my mobile. I am currently logged on to Mozilla on my Desktop. If I log on to Mozilla on my mobile and select "Synch" how can II ensure that the mobile passwords replenish those on the Desktop and not vice-versa?

Open 47