Firefox Community Forum

Since the update of Dec. 9, many of my longtime accounts do not recognize me, and I don't currently have workarounds. I also keep getting nasty messages that I'm in mortal danger because I've lost contact with iCloud. I have a son-in-law and grandchildren with extensive computer expertise who will visiting during the holidays, but during the holidays, but I would much prefer to be partying with them than holding computer repair clinics.

Are there any measures that a complete amateur can take to solve the worst of this Gordian knot?

Lately when I reconnect to my Mac laptop after a period of sleep, the Firefox browser windows are unresponsive. It seems to be receiving input but does not update the display. I have to quit and reopen Firefox to get it to work again. The menu works, I am able to quit, so it's not like the whole app is frozen. Plus, if I clicked on the "new tab" icon while it was unresponsive, those new tabs show up open after I quit and reopen the browser.

I have been using Firefox for last couple of years. Two days ago I got a bunch of updates, which reminded be of how AOL used to update, ie days of confusion.

SO NOW I CANT EVEN GET ON INTERNET! So here am a few days before Christmas, and can't access my bank account, or stocks. And I had no idea Firefox was going to institute these changes.

I can't express how stupid these unauthorized changes have been (without notification!) to users. Please remove this crap ASAP, and demote the group that thought a week before Christmas was a good time to make changes.

i have no sound in firefox ,while other applications and edge or chrome give me normal sound.It ia no muted ,checked the volume mixer everything should be working but no sound

i am trying to type this message on firefox, but i have to avoid shift key not to interrupt typing. when i hot shift+some other keys like i, b, v, etc, devtools pop up. i have checked other forums, other q&a on firefox support, and concluded that the same issue have occurred to many users regardless of the os, features, extensions, various keyboards (but not the virtual one for me) or system settings. i have to type a lot in the browser, so i just choose to delete firefox until someday the issue is fixed.

How do I resolve this issue? I get the message below anytime I try to view my organization's website or when I try to log in to access the back end.What do I do?

Whoops!

Your browser sent a request that we were unable to process, clearing the browser cache and cookies is a good first step to try to resolve the issue.

Instructions for clearing cache and cookies are different for each browser and version. Google has outlined the steps for all major browsers: Clearing cache and cookies

For several months now I am not longer able to use Firefox when signing into sites (Bank of America, ID me) that authenticate using a security device. I have refreshed firefox and turned off enhanced tracking protection for those sites - but no change. When I long in and get to the authentication stage I immediately get an error before using the device; then later when I refresh and use the device Firefox freezes and is unresponsive. It does not show "unresponsive" in Force Quit - but the only way to do anything is to quit firefox. I'm running Sonoma 14, the latest version of Firefox. This is a major problem - I'm using Firefox for security and now I have to go to another browser each time I want to securely sign in to a site.

My old computer quit working. It had Windows 10 I purchased a new computer form Best Buy. They were unable to retrieve My bookmarks as I had left the 13 digit code to retrieve them. I am home now and have the code but do not know how to use it to retrieve the bookmarks. How do I proceed?

I downloaded capital one shopping add-on. But I never established a user name or password anywhere. If I need to do this before using it, please tell me exactly where and how to do this! (All of this stuff confuses me.)

I just moved to a new Windows 11 PC from my Windows 10 PC. I backed up my Firefox profile and put it on a portable drive. I loaded Firefox on the new PC and then found the folder where the profiles are. I added the profile folder from the backup. Firefox has not found it and there is no way I've been able to discern to search for it.

I added the anti-virus after trying to set up Firefox.

Here are the particulars: Firefox version 146.0.1 (64-bit) Windows 11 Application Binary: C:\Program Files\Mozilla Firefox\firefox.exe Profile folder: C:\Users\xxxx\AppData\Roaming\Mozilla\Firefox\Profiles\xxxx.default-release

Any help appreciated.

I have for years used Firefox for logging into BofA. I have not changed my configuration but 4 or 5 months ago I started having problems. My browser is always up to date and I have standard privacy settings. In the past the problem was that the authentication wouldn't work, then firefox would freeze I would have to close the browser - when I restarted I would still be logged in (which seems strange). Now most recently when I log it it doesn't accept my credentials. I have tried removing BofA from enhanced protections and clearning the cookies related to BofA - but the problem persists.

I am logging in on my Apple laptop (by means of password protector) and using a FIDO device for authentication.  I usually get a failure message before I have even activated the FIDO device; then if I try again the whole browser freezes - no windows will work (yet when checking "force quit" it doesn't show it not responding.)

As the title states, every time I restart my PC, Firefox deletes everything. Bookmarks, passwords, profiles, all of it. I'm really tired of having to hunt down backups and restoring/creating new profiles constantly. Is there any fix? I really like Firefox but if there isn't a fix I'll look into a different browser.

I have selected Microsoft Bing and DuckDuckGo tabs to be open when starting Firefox. With Microsoft Bing as the primary. However, Bing only displays a gray screen with a search bar, but doesn't work. I am using Windows 11.

Since the last update the fonts have been too small. I have altered the fonts on the web pages, but the fonts on the menu bar remain too small and I cannot seem to alter them. I have increased my overall settings to 120%, but this has not helped. Any ideas?