Firefox Community Forum

I have had in the past and again recently had the Firefox Icon disappear from my desktop...in the past I've had to uninstall/reinstall to get it back? Is there anyway to retrieve the Icon without going through a uninstall/reinstall?

The box to uncheck "automatically trust 3rd-party root certificates" is greyed out, and I cannot turn it off. I do not want to automatically trust 3rd-party certificates. How to turn this off if box is greyed out?

I even tried to use the address bar suggestion to turn the "true" value to "false" but as soon as firefox reloads it is reset, & the way to stop that is greyed out.

Firefox is also saying "we've detected unusual traffic from your browser" every time I search, so I am concerned.

I have been using Firefox for years on my Mac Mini and MacBook Pro, sync has never been a problem.

Now I inherited a Dell laptop, after reinstalling Windows 11 I installed Firefox and logged into my account as normal, and then switched back to using my Mac Mini. The next time I closed and then later reopened Firefox on the Mac Mini, Firefox had logged me out of every website, forgot my entire browsing history, passwords, bookmarks, everything. Its all gone with the exception of 4 of my 16 links on Firefox Home.

So I spent an hour fighting MFA, etc. on the websites I use the most, only to close Firefox and have it log me out and forget everything again. That is now its behavior, it loses everything every time I close the app. It does remember my toolbar settings, and those same 4 links on Firefox Home. i rebooted the computer and the problem remains.

Firefox is still logged into my account, it just doesn't sync or remember anything. Doesn't save cookies, history, nothing. Every time i relaunch the app, Firefox home is back in its default state

I also still have an instance of Firefox open on my MBP, I am now deathly afraid of closing the app for worry it will do the same. I also am afraid of using Firefox on the Windows computer, I absolutely cannot break this more.

How do I fix this this quickly and prevent it from ever happening again? I am getting absolutely buried in computer problems at every turn right now and nothing's getting solved. Every fix for weeks not only fails, but inevitably creates a new problem and I'm sorry but I'm going a little crazy and I really need a break.

Thank you.

SOMETIMES WE ARE TRYING TO OPEN https://udyamregistration.gov.in/UdyamRegistration.aspx ITS OPENING BUT SOMETIMES NOT OPENING WE ARE UNABLE TO FIND PROBLEM PLEASE SOLVE THIS FROM YOUR END.

Hi, I am working on a website to see changes being made. I clear cache, cookies and temporary files and choose Everything. It is still showing the same data on the page. If I got to MicroSoft Edge, it is showing the updated text on the website page.

I'm using a desktop and Windows 10 latest update. Latest update of Firefox too. It used to work before update.

Would you please help?

Thank you, ToSt

Hi!

Since I came back from 3 weeks off, it seems Firefox is not able to produce sound. I followed "What to do if Firefox won't play sounds" and "Fix common audio and video issues" but none of them seem to have resolved the issue.

I tested on Twitch, YouTube and mdn web docs for <audio>. None of them work.

• Volume control : https://i.imgur.com/w12jObX.png (the output device is correct: https://i.imgur.com/hSkMIWS.png)
• Reload the website : done
• Allow autoplay of media with sound : https://i.imgur.com/JWN0FYl.png
• Media Feature Pack : should not be applicable, I'm on Win 10 Home https://i.imgur.com/kjutTM7.png
• DRM : unrelated (audio on mdn doesn't work either)
• Clear the cache: done
• Disable interfering extensions : reseted profiles in about:profiles and during my tests I deleted C:\...\AppData\Roaming\Mozilla after a re-install
• Firefox settings : done, reseted as part of about:profiles deletion

Chrome, Edge and other applications don't have issues.

What am I missing? Thanks!

Toolbar text and icons are way too small. How can I make them larger? At one point in the past, I could use an extension to accomplish that but it no longer works.

Good evening, my MX Anywhere 3S mouse started to exhibit a strange behaviour recently.

I have been using the 2 side buttons on the mouse being mapped to "Show/hide desktop" and "Escape" respectively.

In Firefox web browser, instead of "Escape" it inputs a "2" (number key) and the "show/hide desktop" shortcut triggers the "left Shift"

I have been advised by BMO bank that the notice: "Error code: AK_DNY - 76.144.82.174" when trying to access their site "https://usdigital.bmo.com/www/#/need-help" means that Firefox will not communicate effectively with them. They suggested I use Google Chrome or a microsoft product-I use neither! I finally accessed using Safari. I really want to continue to use GFirefox, which I have been using for several years now.

Pls advise. [edited email from public support forum]

when I ask for www.startribune.com eedition, I get www2.startribune.com/eedition/login/

if i change position, size in private browsing

normal browsing window is changed as last private browsing window size

wtf is this ?

this never happens in chrome

There is some worst problem with Firefox for android's management of storage data. When I click on translate a page, it download some pack of the source/target languages and keeps it in app's data permanently. The language also does not show as been downloaded in the translate setting section. Unwantedly firefox consumes persistent storage only for just after we randomly to translate a page from a random language and firefox android download unwanted languge's pack and event does not show in downloaded languages. No way to clean the storage apark from "clear data" which we do not want to do ! Same happens when you have an incognito session with multiple tabs open, and the system closes Firefox when you open some other apps. Firefox loses track of the "potentially to be deleted" data. Firefox data increased forever after such a Hard closed session.(in low RAM device 3-4GB). No other option except to Clear Firefox's data!

It isnt in extentions, isnt recognised as a usable search engine. I'm already using the default version of the search engine, but getting tired of turning off the ai feature every time