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  • Archived

Firefox browser is now blocking pop-ups and I can't get into my account

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help t… (read more)

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help to fix these issues.

Asked by densusiemt 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Firefox logging out of sites when I exit the tab

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged … (read more)

Recently I have run into an issue where any site I am logged into will not save that I am logged into that site if I close the tab or window. For example, if I am logged into YouTube, exit the tab, and open the same site in another tab, I then have to log into my account again.

I have tried this solution already: https://support.mozilla.org/bm/questions/1342460, to no success.

Asked by gamegirlie8 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (read more)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 3 years ago

Last reply by Rasmus 3 years ago

  • Archived

Allow necessary cookies only

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I … (read more)

Hi! I do not want more cookies than "necessary". So I reject, make settings etc. And I clean them automatically when closing Firefox, just in case. On some sites that I visit very often, this turns out very tedious and timeconsuming. How to allow only necessary cookies and not the rest? With Privacy & Security, Cookies and Site Data, Manage Exceptions, I can allow or block cookies from specific sites. What do I allow when I choose Allow? Only the ticked ones or all marketing and other stuff even when these are not preticked as default? Or will the choices made during this session be saved? In the case of my bank and a couple of others, I would like to save my choices to be able to enter it a little faster. But cleaning at closing Firefox also deletes that, I suppose? How to save my choices without saving all cookies?

Is there any way to see what kind of cookies have been saved? I can see the number of cookies for each site under Manage Data, but how to see the type of cookie?

Firefox 122.0.1 on Linux Mint

Best Eva

Asked by list4 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Miguel Ángel López lozano

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me s… (read more)

Cuando quiero ingresar a Netflix a través de firefox en un celular android, ingresa normal a la interfaz pero cuando le doy clic para reproducir una película o serie me saca de la plataforma...con un mensaje que dice netflix.com/clearcookies. Cabe indicar que ingreso a la página web haciendo uso de la opción "sitio para computadoras" y no tengo problema es ver Prime video, HBO Max, Disney plus, Star Plus, appletv plus y Paramount plus

Asked by lopezmiguel320 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Cookies notice not appearing in firefox

Hi, In some websites, a cookies menu opens over the page but not as a popup eg https://www.elexon.co.uk/knowledgebase/about-the-bsc/ In Chrome, I can see the menu and m… (read more)

Hi,

In some websites, a cookies menu opens over the page but not as a popup eg https://www.elexon.co.uk/knowledgebase/about-the-bsc/

In Chrome, I can see the menu and make the relevant cookies choice and then access the site, but in firefox the whole page is effectively greyed out. As it isn't a popup I can't whitelist the site for popups (well I can but it doesn't change anything).

Any ideas how I can make this work without having to use the site in a different browser?

Thanks

Asked by kathryn.porter 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Use of third party software by Firefox during a secure session on my banking website

Firefox browser briefly showed a notification that a different domain was being used in the cookie opt-out process during a secure session on my bank's website. That doma… (read more)

Firefox browser briefly showed a notification that a different domain was being used in the cookie opt-out process during a secure session on my bank's website. That domain is evidon.com. Does Firefox use Evidon sofware?

Asked by Bryan Jefferson 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these s… (read more)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 3 years ago

Last reply by Terry 3 years ago

  • Archived

logging in to costco.ca

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so tha… (read more)

when I try to go to Costco.ca i get the error message saying the page isn't redirecting properly because of refusal to accept cookies. How do I accept the cookies so that I can log into Costco.ca? (I can log into Costco.ca using other browsers, just not Firefox)

Asked by opalring 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Tech Issue

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a spe… (read more)

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a specific site?

Asked by Bonnie P 3 years ago

Last reply by cor-el 3 years ago

  • Archived

I have used an add on which has broken my experience of firefox.

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to l… (read more)

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to load certain sites for example Eurogamer the prompt comes up dissapears and then I cannot scroll or interact with the site. I am now also having issues transacting on certain sites as well leading to a white screen I just want to role back to my previous settings so I can continue to use Firefox.

Asked by coheed1986 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unable to enable 3rd party session cookies

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and E… (read more)

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and Edge works but I do not care for it.

Can't be that freakin hard to allow the viewing of Kaltura lecture videos posted by professors in an application that is used by many educational institutions across the country. Google and Edge seem to have figured it out so why can't Mozilla?

This issue needs to be fixed!

Asked by j.wright031970 3 years ago

Last reply by cor-el 3 years ago

  • Archived

cache not fully clearing

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www)… (read more)

When I type the first letter of a certain site, the full site automatically comes up but the old index page is used (www) not the new index page of the site (without www) so the site never comes up. The site is https://www.zeninthezone.com/ I've cleared cache cookies and history to no avail.

Asked by Shayn De Mur 1 year ago

Last reply by cor-el 1 year ago