Firefox Community Forum

Amazon Account Services Login and Security When trying to confirm changes to your account information

“The site you are trying to reach cannot be found. Cannot connect to the server named specs.openid.net. If the address is correct, try the following:

   Please try again later.
   Please check your network connection.
   If you are connecting behind a firewall, make sure Firefox is allowed to connect to the web.

This message appears and I can't proceed.“

It displays fine in Google Chrome and Microsoft Edge. My main browser is Firefox. Is there something wrong with my Firefox settings? firefox 147.0.3 64Bit

Hello,

Firefox will not download files. It fails every time me I try. I refreshed Firefox, but that did not fix the problem. Downloads work every time with MS Edge. Please help. Thank you.

I had FF set up with a full page of frequently used link icons. When I ran CCleaner, it caused all of them to disappear. I've tried following the links, but have had no success so far. Any help would be greatly appreciated.

Look at the attachment image. The 'Help' in the Firefox bar won't work anymore. I'm not able to get the Troubleshoot Mode to work.

Donna Hall [edited email from community support forum]

Installing firefox on my new device: Not all of my bookmarks are uploading from firefox on my other device.

It uploads a really old version of the tool bar even tough it shows in the HTML folder I am importing from my other device that the updated links are in the tool bar category.

Running into more sites rejecting FF as my browser. Latest as of 4/14/26 : https://carespaceportal.com/chart Had to click to ignore notice to switch to Chrome. Site seems to function w/ FF 149 so far when i log in. I used MS BING search points to extend my Win 10 edition Desktop computer 1 year... There was no mention about my MS Win 10 edition. I'm logged in,,Not sure why this FF page "unable to pull your browser’s troubleshooting data"....

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

For example, let's say I open Firefox and with only one single tab open, I open the following web page: https://audioplugin.deals/product/best-of-zampler-collection/

That page apparently includes content from several third-party websites because when I open it, Firefox's Task Manger shows processes for the following:

https://audioplugin.deals https://cloudflare.com https://google.com https://hcaptcha.com https://soundcloud.com https://stripe.com https://stripe.network https://stripecdn.com

The process for "https://audioplugin.deals" is the only process with a tab. All of the other processes are subframe(s) only, with no mention of which tab is using them.

With only one tab open, I intuitively know that all of these processes must be used by that one tab. But like most people, I browse using multiple tabs, and once you open multiple tabs, it becomes (as far as I can tell) impossible to determine which subframe(s) process is used by which tab. This makes it impossible to determine which tab is behaving improperly or erratically when there are issues (for example, when one of those subframe(s) processes is consuming an unreasonably large amount of memory or CPU cycles).

Names of screen parts are not clearly known to everyone. The ribbon along the top with back button, and web address, lacks the symbol to access the pull down menu for bookmarks. A very convenient feature that seems to be lost. Spent a long time trying to find it last year on a different machine. Convoluted process. Now not finding it.

So I have two Google accounts, let's call them Antelope and Bear. Antelope is my "main" account, but I use Bear for a lot of things too, which includes Gemini. So, if I want to use the Gemini chatbot option on Firefox's sidebar, it would make the most sense to use it under my Bear account, since that way I can access my previous chats and all that. However, when I open the Gemini chatbot, it automatically logs me in as Antelope. And when I click on the account's profile picture to swap to Bear, it instead opens the Gemini site on a new tab, in which I am indeed logged in as Bear, but the sidebar remains stuck on the Antelope account. I've tried the "reload Gemini" option, restarting Firefox, and clearing the cache, but nothing works. I think I could fix it by logging out of both accounts, then logging in only as Bear, letting the sidebar "grab" that account, and then logging in as Antelope, but I wanted to know if there's an easier/cleaner way to go about it. Thank you in advance.

Hello,

I hope you are doing well.

I am contacting you regarding my Firefox account, which is currently registered with my ProtonMail email address that I no longer have access to.

Unfortunately, my ProtonMail account has been permanently disabled, and I am unable to receive any verification emails.

I would like to request your assistance in updating my account email address to a new one.

I can confirm that I am the rightful owner of the account and I am willing to provide any information necessary to verify my identity, such as:

Previous account details Login activity Devices used Any additional verification you may require

Additionally, I am currently located in Iran, where due to recent internet restrictions and instability, I have had to rely on VPN services, which may have contributed to unusual activity patterns.

I would really appreciate any help or alternative verification process you can provide in this situation.

New email address: intelligentquantum@gmail.com

Thank you for your time and support.

Best regards, Hamed