Showing questions tagged:

trouble syncing devices

All of my passwords were deleted from Firefox on my MacBook. I am trying to get everything to sync because the passwords are there on my desktop and they are there on my … (read more)

All of my passwords were deleted from Firefox on my MacBook. I am trying to get everything to sync because the passwords are there on my desktop and they are there on my phone. However when I try to sync from my phone nothing happens. When I try to sync from the macbook it is telling me to go to Firefox on my phone and sign in on my phone. The problem is that I'm already signed in on my phone so it is really difficult to follow the instructions because what it's asking me for I'm not able to do. I'm just trying to figure out how to sync the passwords and get the passwords back in the Firefox on my MacBook.

Open 54

Bookmarks, do not appear after clicking on Bookmarks on my tool bar at top of screen, why?

I can"t access my individual bookmarks. One day ago, Sunday, April 5, 20226m I was able to access my list of "other bookmarks" and click on whatever I wantded. Today, Ap… (read more)

I can"t access my individual bookmarks. One day ago, Sunday, April 5, 20226m I was able to access my list of "other bookmarks" and click on whatever I wantded. Today, April 6, 2026 I cant do that

Open 144

Apple Sites Won't Accept Touch ID When Using Firefox

Touch ID is working for all sites except Apple sites. Apple sites say "Your browser must be updated to use touch ID". I can sign in to these sites with touch ID using o… (read more)

Touch ID is working for all sites except Apple sites. Apple sites say "Your browser must be updated to use touch ID". I can sign in to these sites with touch ID using other browsers so it appears to be an issue with Firefox

Firefox 148.0.2, Mac OS 14.8.4, MacBook Pro M1

Open 27

command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 (25D2128)

this used to work (like last week) Upgraded macos. Mozilla. please fix command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 … (read more)

this used to work (like last week) Upgraded macos. Mozilla. please fix

command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 (25D2128)

Open 72

I clicked on a toggle button in upper left of Firefox wondow and now Google haas taken over my account? and I can't open multiple tabs.

Hello, I accidentally clicked on a new toggle button and it opened a Google sidebar. I also now do not have the ability to have multiple tabs open on the same browser. If… (read more)

Hello, I accidentally clicked on a new toggle button and it opened a Google sidebar. I also now do not have the ability to have multiple tabs open on the same browser. If I clcik on command-T (Mac), the screen goes dark. What happened? Can I get my old system back, without this Google sidebar?

Open 54

Firefox unable to load local hostnames & adresses

Hey, after looking through many Forums and solutions on the internet, nothing can resolve my issue, so i hope this one can help. I just switched to Firefox and have the r… (read more)

Hey,

after looking through many Forums and solutions on the internet, nothing can resolve my issue, so i hope this one can help. I just switched to Firefox and have the reaccuring problem, that i cannot load sites, that are located in my local network (e.g. homeassistant.local; 192.168.8.265:2283).

I always get a "server not found" error from firefox and the certificate information, that i am communicating through an unsecured connection (haha, yes good joke firefox. I know my local services do not all have an SSL certificate.) I already tried altering settings for Proxy, DNS over https, MACos Safety settings but nothing helps. I am jsut looking for that one "trust this domain" button, that i get on 'ALL OTHER BROWSERS like Chrome, Safari and Edge...

P.S.: All the services are up and running and i can reach them through any other Browser.

Open 36

Problem getting fresh copy of Firefox App

Today Firefox started acting up on YouTube. I couldn't use pause or play buttons. I rebooted my computer (though Safari works fine), I force quit Firefox and restarte… (read more)

Today Firefox started acting up on YouTube. I couldn't use pause or play buttons. I rebooted my computer (though Safari works fine), I force quit Firefox and restarted it. No dice. I finally removed it from my Macbook Pro and redownloaded it. But it obviously wasn't a fresh copy because it still had all my bookmarks and extensions included. It worked for a short while and then started acting up again. I don't have any new extensions so I'm not sure what's causing the problem.

Since it seems corrupt, I don't want another copy of what I already have on my current Firefox App. I want to start over to see if it works better.

I would like to know how to do that since deleting the app and redownloading didn't give me a fresh app without all my other stuff included.

Any help would be appreciated. I found a great video addressing this but it was for Windows so I couldn't apply the info to my Mac. I checked my history but couldn't find that video which may have helped someone with Windows. Grrrr!

Open 36

how do i get intego vpn to work with firefox

i have had intego vpn for some time, historically i was able to use firefox and intego vpn to access web sites only after i had executed a shut-down and restart, not good… (read more)

i have had intego vpn for some time, historically i was able to use firefox and intego vpn to access web sites only after i had executed a shut-down and restart, not good but it worked if i needed, but there is now an inability for Firefox to establish a valid connection to any website when intego vpn is active, both firefox and mac-os are up to date

what do i have to do to get firefox and intego vpn to work together?

sadly intego vpn performed well with chrome but chrome brings it's own problems:)

Open

Why constant freezing when I try to get onto a Google Account and other websites either with passkey or other?

When I try to go into my google account for any reason and a few other websites, it will say use passkey or try another way. I have done both several times and Firefox A… (read more)

When I try to go into my google account for any reason and a few other websites, it will say use passkey or try another way. I have done both several times and Firefox ALWAYS FREEZES and I have to force quit. I have reinstalled Firefox, gotten rid of all cookies and cache, gotten rid of extensions and everything I could do from the help website but nothing seems to work. I have also reinstalled Firefox but the same thing keeps happening. I need HELP!

Open 54

The new built in VPN is not showing up anywhere on my laptop browser to have me set it up.

The new built in VPN is not showing up on my laptop browser. I have version 150 so it should be on there if I'm not mistaken. I can not find any way to get it to show up.… (read more)

The new built in VPN is not showing up on my laptop browser. I have version 150 so it should be on there if I'm not mistaken. I can not find any way to get it to show up. It has shown up on my work computer so I know what it looks like and how to activate it when I see it.

Open 9

Firefox stopped displaying check box results & entries on some websites on my Macbook

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default settin… (read more)

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default setting. Specific example: https://cards.barclaycardus.com/ has a checkbox with remember user name defaulted to a check. Attempts to click to remove the check do not work. Also, on certain websites when entering login information that is incorrect, the message indicating to correct the item(s) in red or highlighted does not display the incorrect items in a highlighted condition. In fact at the bottom of this page, the response box labeled Email me when someone answers the thread does not display a response when I click on it, even though the "response" is accepted.

Open 36

someone/something changed my username in Firefox saved passwords

Hi, I am concerned that when I signed into my bank account today, the saved username which is autofilled by Firefox had been changed. The change was subtle -- from upper… (read more)

Hi,

I am concerned that when I signed into my bank account today, the saved username which is autofilled by Firefox had been changed. The change was subtle -- from uppercase to lowercase letters -- but it wasn't me that changed it. This is a site I log in to often, almost every day.

Of course I am worried that this is some sort of hack.

Open 117

Why does Firefox freeze on a security interaction with Amazon?

Firefox has been my default browser on Mac IOS for several years. I update Firefox regularly, the last being several days ago. I've recently had problems with Firefox fre… (read more)

Firefox has been my default browser on Mac IOS for several years. I update Firefox regularly, the last being several days ago. I've recently had problems with Firefox freezing as I sometimes manually log-in to Amazon. All other tabs are affected. I have to quit, reopen.

  It is now affecting my purchases on Amazon.  I'm asked to provide a security code from my bank to complete the purchase. The code is initially accepted, but quickly the purchase is rejected by Amazon. Both Amazon and my bank said that there were no blocks on my account.
  I subsequently went to Safari, where I have no problems whatsoever with Amazon. Amazon has not asked me for a bank code to domplete the purchase.
  I think the problem is in my Settings, but it all looks okay. Cookies are cleared. Suggestions are appreciated. Thanks
Open 9