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Mozilla Support

Summary of Mozilla Support Page Selection The selected text provides a collection of links and statements grouped under several categories related to Mozilla and Firefox… (read more)

Summary of Mozilla Support Page Selection

The selected text provides a collection of links and statements grouped under several categories related to Mozilla and Firefox.

Mozilla Information & Legal

   Mozilla: Links to the main mozilla.org site, contact information, and statements regarding:
       Trademark Abuse reporting.
       Source code availability.
       Copyright: Portions are c◯1998–2025 by individual mozilla.org contributors.
       Content License: Content is available under a Creative Commons license.
       Parent Entity: Link to the Mozilla Foundation (Mozilla Corporation’s not-for-profit parent).
   Terms & Privacy: Links for:
       Terms of Service
       Privacy
       Cookies

Firefox Products & Downloads

   Download: Direct links for various Firefox versions:
       Desktop
       Android Browser
       iOS Browser
       Focus Browser
   Developer & Pre-Release Versions:
       Firefox for Developers
       Developer Edition
       Beta
       Beta for Android
       Nightly
       Nightly for Android

Community & Support

   Community: Links to:
       Join our Community
       Explore Help Articles
   Help & Language:
       Get Help
       Language (Repeated entry)

Mozilla Account

   Sign In/Up
   What Is It?
   Reset Password
   Sync Your Data

Social Media

   Twitter (Mozilla)
   Twitter (@firefox)
   YouTube (firefoxchannel)
   Instagram (firefox)

Asked by Barry Brooks 3 weeks ago

Set up Foxfire Browser as my primary default browser in my network system

Please help set up from the begining; 1. I have download the Foxfire Browser 2. Choose Duck duck GO as my Search Engine 3. I have logged in the Foxfire browser Please h… (read more)

Please help set up from the begining;

1. I have download the Foxfire Browser 2. Choose Duck duck GO as my Search Engine 3. I have logged in the Foxfire browser

Please help with the correct process on the Installation

Asked by n9dvwjbjpx 2 months ago

Firefox app icon disapearing on toolbar on Windows 10

Since about a week ago, possibly after the recent update, the tool bar icon of Firefox stoped working - now its a blank "document" icon. When hovering over the tool bar i… (read more)

Since about a week ago, possibly after the recent update, the tool bar icon of Firefox stoped working - now its a blank "document" icon. When hovering over the tool bar icon, the minimized version of the window displays the correct firefox icon over it, the desktop icon is also correct, but the blank tool bar icon persists. Reinstalling the program did not help.

It is a minor bug, but it's quite annoying when working with other text documents with similiar icons, or just with a lot of programs open at the same time.

Asked by iwo.n.maciak 2 months ago

My Firefox Browser Icon has disappeared, how do I get it back?

My Firefox Browser Icon has disappeared, how do I get it back? My system runs Windows 10. My copy of Firefox is still listed/installed in my control panel but the FireFox… (read more)

My Firefox Browser Icon has disappeared, how do I get it back? My system runs Windows 10. My copy of Firefox is still listed/installed in my control panel but the FireFox Icon just vanished.

Asked by Jasper Dildy 2 months ago

Unknown web app in windows start menu

Good morning, Mozilla has installed a kelkoo web app as a shortcut in windows start menu without my permission. I don't see any Kelkoo app installed in windows "Control … (read more)

Good morning,

Mozilla has installed a kelkoo web app as a shortcut in windows start menu without my permission. I don't see any Kelkoo app installed in windows "Control Panel > Programs > Programs and Features" or in "Start > Settings > Apps > Apps & features". So, it appears to be just a shortcut. Can i delete it?

I am using Windows 10, version 21H2 and my Mozilla version is the 144.0.2 (64-bit).

Kind regards.

Bárbara

Asked by Bárbara 2 weeks ago

YouTube web app installed and can't remove

I seem to have installed the YouTube webapp on Firefox when I clicked 'add tab to taskbar' that's new in 143. It shows up as recently added program on Windows. When I go … (read more)

I seem to have installed the YouTube webapp on Firefox when I clicked 'add tab to taskbar' that's new in 143. It shows up as recently added program on Windows. When I go to find the origin it leads to Firefox.exe. I can't find a way to uninstall through the browser or on Windows. Does anyone know how?

Asked by CO 1 month ago

uninstall Firefox app

Had two Firefox apps and two Firefox Private Browsing apps and one Mozilla program. I uninstalled the Mozilla program. One of each Firefox apps were uninstalled but I c… (read more)

Had two Firefox apps and two Firefox Private Browsing apps and one Mozilla program. I uninstalled the Mozilla program. One of each Firefox apps were uninstalled but I can not uninstall the remaining Firefox apps

Asked by Buddy Morgan 2 months ago

Desktop Icon

I have had in the past and again recently had the Firefox Icon disappear from my desktop...in the past I've had to uninstall/reinstall to get it back? Is there anyway to … (read more)

I have had in the past and again recently had the Firefox Icon disappear from my desktop...in the past I've had to uninstall/reinstall to get it back? Is there anyway to retrieve the Icon without going through a uninstall/reinstall?

Asked by Allan 2 months ago

Error message and log when using a link for a version not for my OS

I inadvertently installed 142.0 for Mojave 10.14.6- by mistake and now it starts up in the version 142.0 (which is not for Mojave 10.14.6) when I click on a link - I get … (read more)

I inadvertently installed 142.0 for Mojave 10.14.6- by mistake and now it starts up in the version 142.0 (which is not for Mojave 10.14.6) when I click on a link - I get an error and a log. I just open the correct version 115.26 everything works fine and I just have to copy and paste the url. I trashed everything my Library - Firefox folder and Mozilla folder- emptied the cache, history and cookies. Reinstalled Firefox from the Mozilla site, but to no avail. Hitting a link starts up in V. 142 and Firefox quits and throws an error log. What do I need to trash so this does not happen. Thanks

Asked by gotart 2 months ago