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  • Solved

Wwhen I attempt to use Firefox web, I now am being asked to enter my Primary password, I have used what I recall was my password but I cant log in

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized a… (read more)

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized and I have to click on cancel in order to proceed. I have used what I recall was my password but it is recognized, but I don't get a message telling me it is the wrong password. How can I get back to the previous version that did not ask for my Password. Is that an option?

Asked by gswaidan 1 day ago

Answered by wxie 1 day ago

Is there a way to get a certain section of Recommended Stories on the home page?

Either removing certain ones I don't care about or getting ones back I may have already taken out? I don't see either of those functions any more but I swear there was a… (read more)

Either removing certain ones I don't care about or getting ones back I may have already taken out?

I don't see either of those functions any more but I swear there was a way to do it just a month ago.

Asked by Kimosabiwabi 2 days ago

Last reply by Kimosabiwabi 14 hours ago

4 lines of recent activity all changed and the more commonly used ones are gone????

4 lines of recent activity all changed and the more commonly used ones are gone???? yet others are there that ive used once. WHY? i didnt delete cookies or anything simil… (read more)

4 lines of recent activity all changed and the more commonly used ones are gone???? yet others are there that ive used once. WHY? i didnt delete cookies or anything similar

Asked by mikeleasara 1 week ago

Issues with acute accents in Firefox

Hello, Every time I try to use acute accents on Firefox, it registers my input as a double input, leading to two acute accent markers (´´) appearing behind the letter. It… (read more)

Hello, Every time I try to use acute accents on Firefox, it registers my input as a double input, leading to two acute accent markers (´´) appearing behind the letter. It works everywhere else, for example in the windows search bar, as well as briefly when I first start Firefox, before disappearing after the first few uses/minutes.

What should look like this (é), looks instead like this (´´e). Would anyone know why this is happening? To answer the question before it is asked: The only addons I have are Ghostery and Return Youtube dislikes and I have tried to type the acute accents without them enabled, but that hasn't worked either. I would appreciate any help here.

Asked by PearGuy 2 days ago

Facebook video's only play when Firefox is 'in focus'

Hello, I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is… (read more)

Hello,

I just upgraded to the latest FF version 147.0.2 64-bit and now the video's on Facebook stop playing when I change to another window. As soon as the FB windows is not selected (in focus) they stop. Going back to the FB window, the video can be restarted.

Can you please investigate/fix this? Thanks!!!

Asked by Bangsaen 1 week ago

Bookmarks don't show

THE FOLLOWING SHOWED AFTER FIREFOX WAS UPDATED: NO SETTINGS HAVE BEEN CHANGEDTHE BOOKMARKS AND HISTORY SYSTEM WILL NOT BE FUNCTIONAL BECAUSE ONE OF FIREFOX’S FILES IS … (read more)

THE FOLLOWING SHOWED AFTER FIREFOX WAS UPDATED: NO SETTINGS HAVE BEEN CHANGEDTHE BOOKMARKS AND HISTORY SYSTEM WILL NOT BE FUNCTIONAL BECAUSE ONE OF FIREFOX’S FILES IS IN USE BY ANOTHER APPLICATION. SOME SECURITY SOFTWARE CAN CAUSE THIS PROBLEM.

Asked by georgs1 1 week ago

Nextdoor Login screen Blank

I Have contacted NextDoor about this also, but in my original FF profile there was a login issue, after trying to reset my password, the NextDoor login screen comes up bl… (read more)

I Have contacted NextDoor about this also, but in my original FF profile there was a login issue, after trying to reset my password, the NextDoor login screen comes up blank white. If I make another FF profile, It comes up with the NextDoor login screen, and if I start FF in troubleshooting mode NextDoor comes up and I can login. Any idea how to rectify this. I cleared cookies, cache and browser info, to no avail, even start up cache in the troubleshooting. Thank you for any help you may be able to provide. Marsha FF 147.0.2, up to date Windows 11, up to date

Asked by ms.marsha-v-l 5 days ago

Lost Previous Session, my cookies and history

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed m… (read more)

Hello, I had 2 open firefox windows on each of my monitors. I was doing work and at the end, I closed every window on my PC. When I came to the firefox windows I closed my "secondary" window first and it said "would you like to close 3 tabs" and I clicked yes. That is pretty normal, when you have 2 windows. Then I closed my "main" window the one that is always restoring when I open firefox and it also said "you're about to close 20 tabs". Once again, sometimes this happens, sometimes it doesn't, but it always knows to restore it, so to me it's normal. I put my pc to sleep and I the next morning I turn on the pc and it opens a blank homepage. I think nothing of it, so I go to try and restore it through the history and that doesn't work. I go online to look how to restore it and it says everything about backup on the profiles folder. I go there and it isn't showing the files that I had, just the ones that I used this morning. I try to change the firefox profile to see if that window is in another one it isn't. I had hopes that it wasn't erased because that morning when I opened a window and I had more than 1 tab it said to me "would you like to close 4 tabs" and that always happens when there is more than one window open. So in the end I abandoned to recover the tabs I just could do it from the history. My WHOLE history that I collected for the past 6 years is gone and all my cookies. I have Firefox Sync and it shows my history on my phone, but when I go to sync it, it still doesn't show. I need help with at least recovering all my history and cookies; Bonus points if you can try to recover my lost window. Thank you!

Asked by ryker 5 days ago

Have 2 computers(Win 10) both with Firefox. This morning in accessing 500px getting a message that a VPN is running and I need to disable it.

I have disabled and removed any and all VPN's from my main unit. I have reloaded Firefox and cleaned the registry. Still getting the message and am unable to display imag… (read more)

I have disabled and removed any and all VPN's from my main unit. I have reloaded Firefox and cleaned the registry. Still getting the message and am unable to display images. Any ideas?

Asked by cegbfid 4 days ago

"Firefox is being updated by another instance" is driving me crazy !

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... ev… (read more)

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"

Asked by wquatan 1 week ago

With the recent Mlza update (which changed their logo) did anyone else lose all their bookmarks & passwords?

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of resea… (read more)

My pc just did the latest update, the one with the new Logo. It wiped out all my bookmarks and passwords. I can reset the passwords, but I have hundreds of hours of research which was all bookmarked. I have changed laptops four times and each time I did, I would just sign into my Mozilla account and it was all downloaded into my new one.

Did anyone else experience this and were you successful in retrieving this data? Do you have any tips? This was important information on a health condition and I don't know if I can find all of this again.

Please, please help. I tried doing what I found in your forums but nothing helped. Could it be that the information was wiped out by your servers and it's permanently gone? I really need help. Thank you.

Asked by CKNovotny 1 day ago

Last reply by TechHorse 1 day ago

Downloads Fail

Hello, Firefox will not download files. It fails every time me I try. I refreshed Firefox, but that did not fix the problem. Downloads work every time with MS Edge. … (read more)

Hello,

Firefox will not download files. It fails every time me I try. I refreshed Firefox, but that did not fix the problem. Downloads work every time with MS Edge. Please help. Thank you.

Asked by Jim L 3 days ago

  • Solved

recovery key

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my… (read more)

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my recovery key but cannot find where should I type it to get back all my information. Is it possible to recover my information using the original recovery key, not the one I accidentally created? I really need to get the access to all my saved passwords, please help me with it. Thank you!

Asked by einite2002 3 days ago

Answered by Denys 3 days ago