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  • Archived

many websites requiring functionality don't work

There are many mainstream websites that have stopped functioning in firefox that work perfectly fine when switching over to brave and enabling scripts these are not obsc… (read more)

There are many mainstream websites that have stopped functioning in firefox that work perfectly fine when switching over to brave and enabling scripts

these are not obscure sites, they are sites for privacy protecting entities hence the lack of function on firefox is perplexing

how do we make these sites work in firefox again to save the switching to brave?

Asked by isthisrandomenough 1 year ago

Last reply by isthisrandomenough 1 year ago

  • Archived

Page loading

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will loa… (read more)

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will load (just see a blank page), but work fine in Chrome How do I get them to work so I don't have to constantly switch back and forth. Be gentle with answers, I am not a geek, just a user...lol. Sallie

Asked by ncborn52 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

best buy update

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complai… (read more)

Hello All After a Best Buy install of a new SS drive I am having trouble recovering firefox. FF loads ok but it is just a blank page. When I try to go anywhere it complains of an SSL error. I have been happily using FF for a long while so I have had no interaction with Microsoft for some time but it seems they are trying to force me to use chrome or edge and the oh so wonderful Bing. I am still looking for an answer but having to use chrome which I am unfamiliar with. any help appreciated Thanks

Asked by Bubba 2 years ago

Last reply by Terry 2 years ago

  • Archived

Error message from TD bank that only happens with Firefox browser.

(may have the wrong 'topic' from drop-down list) MacOS Ventura 13.4 I've tried this with Safari, Chrome and now Opera - FireFox is the only one that gets an error: "We’re… (read more)

(may have the wrong 'topic' from drop-down list) MacOS Ventura 13.4 I've tried this with Safari, Chrome and now Opera - FireFox is the only one that gets an error: "We’re sorry. Due to technical issues we are unable to process your request at this time. Please try again later."

This happens when on the TD bank site when I try to get to my "Statements & Documents" session. I've contacted TD and they won't provide what is going on to cause the above error to be generated, and because other browsers aren't having a problem it's now a Firefox issue.

I'm not sure how to proceed since I can't get further details from TD bank and don't see what needs to change to allow Firefox to work.

Any suggestions as to what setting or debugging I can try appreciated.

Asked by astratford 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Elements take very long to load after clicking on them

To Whom It May Concern, when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4 On… (read more)

To Whom It May Concern,

when browsing on certain websites, some elements take very long to load. Here is an example of the issue: https://puu.sh/J3hYt/1c315cc64a.mp4

On other browsers such as Google Chrome these elements load instantly after clicking on them.

I have uninstalled all addons and accepted all cookies, I also tried to disable hardware acceleration, all to no avail.

Best regards,

wuqd

Asked by wuqd 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How can I hide the SVG icon when viewing website on Firefox

I find out how to hide images while loading the website on Firefox 102.0 but what I also want is to hide the SVG icons on the website. How can I do it? Thanks in advance … (read more)

I find out how to hide images while loading the website on Firefox 102.0 but what I also want is to hide the SVG icons on the website. How can I do it? Thanks in advance

Asked by a9281763 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot access a particular website

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.3528… (read more)

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.35288c20 " I have clear the cashe for ‘Firefox, turned off enhanced tracking for this site, restarted both Firefox and my computer. What else can I do?

Asked by krplunk 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Please turn off Developer Tools to access Internet Netbanking.

Dear Concerned, I'm trying to open an Internet Banking site of a reputed Bank of Bangladesh (https://www.citytouch.com.bd/), where the page opens for a second, but immed… (read more)

Dear Concerned,

I'm trying to open an Internet Banking site of a reputed Bank of Bangladesh (https://www.citytouch.com.bd/), where the page opens for a second, but immediately switches on to a Blank Page with a comment like "Please turn off Developer Tools to access Internet Netbanking". However, the same site is accessible in Chrome and other Browsers without any problems. More so, I also can access the same site while browsing Firefox at my android with ease.

I tried all the available solutions from the net, but my efforts went in vain.

Thus, it would be kind if I get an advise to get rid of this problem.

Asked by Major Sakir Ahmed (Retd) 2 years ago

Last reply by Major Sakir Ahmed (Retd) 2 years ago

  • Archived

firefox browser

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. T… (read more)

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. The edge and brave browsers don't do this.

Asked by 99broekstra 3 years ago

Last reply by Terry 3 years ago

  • Archived

Recent update made my website menu buttons nonfuntional

The last Firefox update made my website not work properly. I have dropdown menus that are no longer clickable or responsive to hovering on Firefox after the last update. … (read more)

The last Firefox update made my website not work properly. I have dropdown menus that are no longer clickable or responsive to hovering on Firefox after the last update. Please check Gardenerd.com. It still works fine on Chrome, so I know it's not my website. It's Firefox. Please put it back so people can access my site content like before.

Asked by christybeth1 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

I get graphical issues trying to browse the web

Recently, i believe after i was forced to updated my firefox version, i started having graphical issues with Firefox. At first i thought it was maybe a GPU driver issue s… (read more)

Recently, i believe after i was forced to updated my firefox version, i started having graphical issues with Firefox. At first i thought it was maybe a GPU driver issue so i DDU'd all drivers on my PC and reinstalled them. Did not fix the issue. Tried rolling back Firefox, since thats a pain i only fought with it begging about corrupted bookmarks for a bit before giving up on that, Firefox 99 still did the same thing. Tried the same websites on Chrome and Edge, no issues. deleted all the data i could find for mozella and still the same issues with a fresh install of Firefox 100.0.2. Even trying to load this page drops text, adds colours to places and just overall a pain. I'm unsure if Firefox is kind of like Norton and when you ask it to uninstall it doesn't but are there anymore files to delete besides formatting this PC to get firefox working again? If i have to format the PC i may as well switch back to Chrome or try Edge since again this seems focused on Firefox on this PC.

I'll try to list what i've tried again to be clear: - Updated Graphics Drivers - did not fix - DDU'd graphics drivers and reinstalled - did not fix - Rolled FF to version 100 same issues - Rolled back FF to version 99, did not fix - uninstalled FF and deleted all traces of mozella in all directories, did no fix - Go to same websites in Chrome and Edge, no issues.

Unsure of what to try next besides formatting the PC.

Asked by disczero22 2 years ago

Last reply by disczero22 2 years ago

  • Archived

Microsoft login with MFA

Hi, Trying to login to access microsoft products and this works with all browsers except Firefox. I'm reduced to using Edge or Chrome... Well Chromium. I believe this i… (read more)

Hi,

Trying to login to access microsoft products and this works with all browsers except Firefox. I'm reduced to using Edge or Chrome... Well Chromium.

I believe this is due to MFA and it going in a loop, see the screen shot, it keeps taking me back to this page.

I know the username and password are correct, but it still loops endlessly no matter how many times i put my password in.

I've also ticked allow single sign on for MS account, i've cleared history, caches, cookies etc, even reinstalled FF thinking maybe I had ticked something somewhere but to no avail.

Please note, I am working for a business so I may not be able to provide info sensitive to the business. however this is the page it keeps redirecting to.

Any help would be appreciated.

Asked by r.flannery 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox browser issues

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox). But, when I clear history, and re-launch firefox, not al… (read more)

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox).

But, when I clear history, and re-launch firefox, not all the images are there. Sometime very distorted pages come up.

I have a Dell inspiron laptop, and I spoke with the Dell technician, who refreshed firefox--that didn't work.

Then he re-installed firefox.

That didn't work either.

He checked all firefox settings, and they are correct.

In addition, when I use firefox, and search by sender I receive a message indicating "an error occurred.. retry"

Again this does not happen in Chrome. I DON'T with to use Chrome as my default browswer; I have always used firefox.

When I "retry", the list from the senders I have searched does come up. But this was never an issue. I contacted Yahoo Mail help, and they suggested contacting you.

When I first launch firefox, I get all the images. But if I clear history and re-launch, may images are not there on my Yahoo homepage--just empty boxes.

My husband has an Acer desktop, and he does not have this problem. I don't know what the difference is.

I do not know what is going on--I would like to know what to do. Or will it resolve itself eventually (perhaps with the next firefox update?)

This is issue does not appear to happen with Chrome, but I use firefox as my main browser.

Please assist as soon as possible, as I indicated, I use firefox as my main browser.

I have attached some images.

Asked by selena_vella 2 years ago

Last reply by selena_vella 2 years ago

  • Archived

Can't click "copy song link" in Spotify

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome. It also fails in Troubleshoot Mode and after … (read more)

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome.

It also fails in Troubleshoot Mode and after clearing Startup Cache.

Firefox 102.0 (64 bit) on Windows 10

Asked by CortJstr 2 years ago

Last reply by rajveerwolf24 2 years ago

  • Archived

Individual site custom font allow option

Hey, some websites break and show weird fonts when the option to let them use their own font is disabled from the prefernces settings. Is there anyway to allow an individ… (read more)

Hey, some websites break and show weird fonts when the option to let them use their own font is disabled from the prefernces settings. Is there anyway to allow an individual website to use their font if they want to?

Asked by Amay 2 years ago

Last reply by Amay 2 years ago

  • Archived

Google pages stop working after a few minutes on updated Firefox

No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the G… (read more)

No matter what I do in terms of refreshing Firefox, starting it in Safe mode, or changing performance settings, Google-related web sites such as mail.google.com and the Google search engine stop working after a few minutes. If I exit Firefox and restart it then Google will work for a little while again. All the solutions I have found on here don't work to solve this issue. It seems to have started with a recent update to Firefox (maybe 100.0.2?)

Asked by blumlevine 2 years ago

Last reply by blumlevine 2 years ago

  • Archived

Firefox suddenly breaking a banking site

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bil… (read more)

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald

Asked by donald.wyllie 3 years ago

Last reply by donald.wyllie 3 years ago

  • Archived

Interactive I frame is non-responsive and often blurred out on Firefox Browser

Indigo Slate has created an interactive site for our client but on Firefox browsers on both Windows and Mac the interactive I i frames are non-responsive and often blurre… (read more)

Indigo Slate has created an interactive site for our client but on Firefox browsers on both Windows and Mac the interactive I i frames are non-responsive and often blurred out: https://exploresurface.com/#/en-us/touchscreen-display is one example of many on the site we have created. This issue does not occur with Chrome, Opera, or Microsoft Edge.

Asked by bill.jensen 2 years ago

Last reply by bill.jensen 2 years ago

  • Archived

Secure Connection Failed

How can I override the Secure Connection Failed issue? I just lost a connection *I am sure* is secure enough to browse safely. I have been using this site for many years.… (read more)

How can I override the Secure Connection Failed issue? I just lost a connection *I am sure* is secure enough to browse safely. I have been using this site for many years. Mozilla is the only browser that does this and it's my favorite browser, but it's getting to the point of uselessness.

Mike Trahar

Asked by Mike 2 years ago

Last reply by Mike 2 years ago