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  • Archived

account

I got a email from you telling me I had purchased something from you. I would like to get into my account so I can understand better exactly what I got, and what my futur… (read more)

I got a email from you telling me I had purchased something from you. I would like to get into my account so I can understand better exactly what I got, and what my future bill will be. Thank you

Asked by boardmanshontay 1 year ago

Last reply by James 1 year ago

  • Archived

scheduled task running

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long … (read more)

ive built a new pc and have a flashing program popup every 10min. upon assistance from a really good pc guy, we've found its a firefox default browser agent with a long code.

its not listed in my scheduled tasks, eyt runs every 10min. only thing close to firefox would be thrunderbird, but iirc, mozilla and thunderbird are not longer the same company. either way. i need this thing to stop running every 10min.

Asked by Brett Isaacs 1 year ago

Last reply by Brett Isaacs 1 year ago

  • Archived

Firefox already reunning error

Please see attached. Somehow there are 3 instances of firefox on my pc. Using windows 11. Tried uninstalling and reinstalling new download. but get same error. Cannot … (read more)

Please see attached. Somehow there are 3 instances of firefox on my pc. Using windows 11. Tried uninstalling and reinstalling new download. but get same error. Cannot use firefox but (excuse my language) i have to use Bing.

Please help.

Asked by usarp 1 year ago

Last reply by cor-el 1 year ago

  • Archived

need my old passwords from my firefox

I accidentally deleted my firefox and didnt backup my passwords that were on it., I no longer have the computer that the firefox was on. How can i get all my passwords… (read more)

I accidentally deleted my firefox and didnt backup my passwords that were on it., I no longer have the computer that the firefox was on. How can i get all my passwords? I really need them.

Asked by angel26554 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sign in attempts

I signed in on my PC in Kansas and the “sign-in attempt “ message says I was near Ontario, Canada. Is that correct? Have I been hacked?

Asked by lightner1201 2 years ago

Last reply by Henry 1 year ago

  • Archived

information leak

How is it that on the Firefox app it says the build number is a phone number and on the help page it allows me an option to see their source code

Asked by Devin 1 year ago

Last reply by Paul 1 year ago

  • Archived

Secure connection failed

Whenever I try to browse the Internet using Firefox, I get a message that says: “an error during a connection. The OCSP response is not yet valid (Contains a date in the … (read more)

Whenever I try to browse the Internet using Firefox, I get a message that says: “an error during a connection. The OCSP response is not yet valid (Contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE. The page you were trying to view cannot be shown because the authenticity of the received data could not be verified.”

This message is coming up more and more when I try to use Firefox and I don't know what to do about it.

Asked by John Shorey 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error mess… (read more)

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error message. (see attached screenshot)

Asked by P J 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Hi i have a video funnel , opening in chrome and not opening in Firefox , please help

This link works great in Chrome and Firefox it Doesn't play video [https://videofunnels.ai/pages/2/HS9EGS1N] Please inform me email shahid1business@gmail.com Thanks… (read more)

This link works great in Chrome and Firefox it Doesn't play video

[https://videofunnels.ai/pages/2/HS9EGS1N]


Please inform me email shahid1business@gmail.com

Thanks Shahid mohammed

I did ask Mozilla and they said ask community. I changed several settings options and doesn't work

Asked by shahid1business 1 year ago

Last reply by cor-el 1 year ago

  • Archived

every once in a while i get something downloaded to my desktop that says it's a firefox document. the last one was MXvjrhPO. what is this?

what are these downloads i get to my desktop that show the firefox logo, give a file name, and when i check "properties", say it's a firefox document. i don't remember i… (read more)

what are these downloads i get to my desktop that show the firefox logo, give a file name, and when i check "properties", say it's a firefox document. i don't remember if the downloads always had the same name, but the last on i got was MXvjrhPO. what is this? how can i get rid of it? send answers via email rranger@frontier.com

Asked by rranger9 2 years ago

Last reply by zeroknight 2 years ago

  • Archived

JS.Heur.Calisto.2.7.4.E42F806.Gen downloaded with Ghostery update

Hi 05.03.2024 - Ghostery notified me of an available update. Whilst the update was in progress it also downloaded JS.Heur.Calisto.2.7.4.E42F806.Gen. Fortunately, my a… (read more)

Hi

05.03.2024 - Ghostery notified me of an available update. Whilst the update was in progress it also downloaded JS.Heur.Calisto.2.7.4.E42F806.Gen. Fortunately, my antivirus software caught it and quarantined it. Can you explain why this was installed with a Ghostery update and please make others aware of this please?

Asked by rorysherwood 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Edge Opens Links instead of default browser Firefox

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from h… (read more)

Firefox is my default browser; however, when I click on a link, MS Edge opens it instead of Firefox even thought Firefox is already opened. How can I prevent that from happening?

Asked by philselig 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

GIFs "saving as" webp only

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired … (read more)

Up until a month ago, I was able to download gifs from the giphy.com as actual GIFs. What has changed in Firefox and how can I troubleshoot this so I can get the desired file format of GIF?

Asked by Toni Serofin 1 year ago

Last reply by Toni Serofin 1 year ago