Showing questions tagged: Show all questions
  • Archived

WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 6 months ago

Last reply by CraigS26 6 months ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 4 months ago

Last reply by FredMcD 4 months ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 3 months ago

Last reply by Dropa 3 months ago

Firefox cannot access many websites

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefo… (read more)

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

Asked by John 2 months ago

Last reply by user104147805413306348376805769878442569366 2 months ago

Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 2 months ago

Last reply by jonzn4SUSE 2 months ago

web Browsers Icon (ico)

Hello, Every since the last 2 updates. When I drag and drop a web site from browser into a folder, the ico that is attached to the website are super super tiny now. They … (read more)

Hello, Every since the last 2 updates. When I drag and drop a web site from browser into a folder, the ico that is attached to the website are super super tiny now. They were not before. I have been forced to make Icon (ico) myself from the website Logo (if they can be found) I have attached a picture. The bottom Link is how it now comes out from Firefox (Mozilla browser) since the last 2 upgrades. The top one with the folder "new folder" is how it SHOULD be, but I had to make this ico myself and exchange it out. - this happens to EVERY file I drag and drop. The second photo - the one with family group etc. The top link one is how always use to be the bottom link is how it now comes out. - See how small it has become.

How can I put it back to the top one. - only way I have been to fix this is to exchange it with my own (made) icon - and with this FK (Familykin) one, I can not find a logo clipart to replace it. (which I have been using lots of , as I do my geneology of famous people). Please help me laurie O (Sweden), ps, I prefer english.

Asked by LaurieO 2 months ago

cannot open link in Bell webmail email

I use Bell webmail and have no problem accessing emails. However cannot open/click an attachment square from Bell regarding a survey they emailed me. There was a square … (read more)

I use Bell webmail and have no problem accessing emails. However cannot open/click an attachment square from Bell regarding a survey they emailed me. There was a square saying 'complete survey' when I printed their email but not visible on my email desktop screen. When I forwarded email to a friend she was able to open the survey and thinks it is a browser problem. Can you suggest how to open an attachment. I have no problem with PDF links and those underlined. Thank you. Elly Scholten

Asked by scholtee 2 months ago

access denied

Access Denied You don't have permission to access "http://www.lowes.com/?" on this server. Reference #18.c8fcc17.1658715251.9bcbae5 This is the message I get when tryin… (read more)

Access Denied You don't have permission to access "http://www.lowes.com/?" on this server.

Reference #18.c8fcc17.1658715251.9bcbae5

This is the message I get when trying to access several sites. Lowes, Paducah Bank, Citizens Bank only have this problem with Fire Fox, I have to access with another browser only happens some times with Fire Fox called Windows and they said use another browser.

Asked by lallen91 2 months ago

Wrong channel selected by Firefox on multi-channel external sound card

Hi, I am using Firefox 103.0.2 on a M1 Mac with an external sound card with multiple stereo outputs pairs (1-2, 3-4, etc.) Whatever the system selection for default stere… (read more)

Hi, I am using Firefox 103.0.2 on a M1 Mac with an external sound card with multiple stereo outputs pairs (1-2, 3-4, etc.)

Whatever the system selection for default stereo output is (e.g., 3-4), firefox will systematically select the first output pair (1-2) of the external sound card. All other applications (Chrome, Safari, Music, etc.) output on the selected default stereo output (3-4)

I can see I am not the only one to face the problem but threads are hard to read and understand.

Thanks for your help! Theo

Asked by theosafar 1 month ago

Paste does not work in firefox on some sites

Paste in FF does not work, when editing information on a page in f6s.com. Works fine in other windows in FF, and in f6s.com pages in other browsers (Brave, Edge). Current… (read more)

Paste in FF does not work, when editing information on a page in f6s.com. Works fine in other windows in FF, and in f6s.com pages in other browsers (Brave, Edge). Current version of FF (103.02 64b), windows 11, but the problem has been there for a while, including previous versions. What I have tried: Copied from different sources (from the same f6s.com page, another page within FF, third party app). Safe mode. Add-on "paste plain text". Restart FF, PC.

Asked by jupis1 1 month ago

Wordpress plugin MetaSlider fails to display on Firefox but works on other browsers

Firefox is my preferred browsers and has worked well for me for years. However after recent Firefox upgrades I have discovered that the Wordpress plugin MetaSlider fails … (read more)

Firefox is my preferred browsers and has worked well for me for years. However after recent Firefox upgrades I have discovered that the Wordpress plugin MetaSlider fails to display on Firefox but works on other browsers.

This particular site configuration has performed well for quite some time.

The website is question is https://photoflashbacks.com/

Any suggestions will be appreciated.

Asked by Ravenworks 1 month ago

Mozilla VPN not working on iOS 16

Mozilla VPN indicates that it connects to the internet as normal, but I'm unable to go online with any app or access the internet. As soon as I disconnect Mozilla VPN, i… (read more)

Mozilla VPN indicates that it connects to the internet as normal, but I'm unable to go online with any app or access the internet. As soon as I disconnect Mozilla VPN, internet and apps work fine again.

I uninstalled Mozilla VPN and reinstalled the app, but it still is not working.

Asked by gzilla97 1 week ago

Last reply by Paul 1 week ago

DuckDuckGo Privacy Essentials ad

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and … (read more)

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and (b) search with DuckDuckGo. How can I stop this?

Thanks in advance for your help.

Asked by reichmanis.m 1 day ago

Last reply by Dropa 1 day ago