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WEBSITE FEATURES NO LONGER WORKING (BUT STILL DO WITH MS EDGE!!)

Hi, My wife & I have used Firefox for some considerable time now and like it a lot. However, we have been having trouble with Firefox recently and wonder if you are a… (read more)

Hi,

My wife & I have used Firefox for some considerable time now and like it a lot.

However, we have been having trouble with Firefox recently and wonder if you are aware of this. It manifests itself in a very subtle way with only some FEATURES of a particular website not operating, (but no ‘warning’ messages whatsoever).

To begin with, I was at a loss to understand why something didn’t work but, now that this has happened to me on THREE different websites (with features that work perfectly well under MS Edge!), I have come to the conclusion that Firefox is the only “common denominator”.

The first problem was with https://www.parcel2go.com. They have a “Live Help” (Chat) feature. It no longer works with Firefox!

The second was with https://account.patientaccess.com. Try to order “repeat prescriptions” and all is well – until you hit “send”. It no longer works with Firefox!

Today, I have discovered that with https://www.bt.com I am now longer able to access my BT email accounts. Furthermore, they also have a “chat” facility – except that is now also ‘invisible’ to Firefox!

I have seen mention that DuckDuckGo (which I also use) might be involved here?

What’s happened?!!

Asked by goshjm 3 months ago

Last reply by CraigS26 3 months ago

Mozilla Firefox and preview PDF in Outlook for Web

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001 Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably us… (read more)

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001


Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably used).

I point out that using Chrome the problem does not arise.

I also installed the microsoft fonts thinking it might solve the problem I attach illustrative image.

Best Regards. Salvatore

Asked by spicer150 1 month ago

Last reply by jonzn4SUSE 1 month ago

STOP CHANGING THE LOOK WITH EVERY UPDATE [RE: DROP DOWN MENUS]

Once again along with an "update" (more like a downgrade) the look of the browser gets screwed up. The drop down menus at the top have far too much spacing between lines … (read more)

Once again along with an "update" (more like a downgrade) the look of the browser gets screwed up. The drop down menus at the top have far too much spacing between lines and the bright white background for the drop downs is unbearable.

FIX IT

Asked by thefixxxer 1 month ago

wordle

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently. … (read more)

Wordle does not work properly on FireFox. It does not recognize characters that I enter as valid characters in the solution of the day. This occurs quite frequently.

Asked by jholder98 1 month ago

Last reply by FredMcD 1 month ago

Light/Dark mode issue persists

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it … (read more)

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it still affects the browser (menues etc) despite me having the settings locked on light-mode.

Asked by Mumrik 3 weeks ago

Last reply by Terry 3 weeks ago

Can't upload large files on Google Drive

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is caus… (read more)

For a few months now I can't upload anything larger than 500 MB on Google Drive. I did talk to GD support and it worked fine with Chrome and Chromium. So whatever is causing this problem, it's in Firefox. I tried with a clear Firefox (one with no extensions by deleting /.mozilla) but it's still the same - the upload starts but then stops within the first 30 seconds. Ping and traceroute are all perfectly fine to google servers, no losses, so it's not the connection either.

Firefox is the latest stable version: 101.0.

Asked by rado84 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 2 days ago

Last reply by Dropa 2 days ago

https://www.thegrommet.com doesn't work in Firefox

This website loads, but I'm unable to sign in to my account, nor can I see the details of the pages. It works fine when I open it in one of M'Soft's browsers, but I prefe… (read more)

This website loads, but I'm unable to sign in to my account, nor can I see the details of the pages. It works fine when I open it in one of M'Soft's browsers, but I prefer Firefox!

Asked by JulieAnn01 1 day ago

Last reply by cor-el 1 day ago

Spell Check Tilde

The red Tilde on my spell check in Facebook does not go away when the new correct word is chosen using Firefox., also the correct word is not displayed in the sentence un… (read more)

The red Tilde on my spell check in Facebook does not go away when the new correct word is chosen using Firefox., also the correct word is not displayed in the sentence until your push enter, it will then be corrected however before you push enter to post it, it will show it as the misspelled word. This issue is not prevalent on other browsers such as Chrome, Edge, Brave.

Asked by davidkuper 1 day ago

Last reply by cor-el 1 day ago

garbled font showing on some web sites including THIS one!

On certain (very few) web sites, I get a symbols font showing instead of text. For example on www.xe.com I have tried a refresh already, disabled addons etc.. Weirdly, TH… (read more)

On certain (very few) web sites, I get a symbols font showing instead of text. For example on www.xe.com I have tried a refresh already, disabled addons etc..

Weirdly, THIS support form suffers from it so I am attaching pictures to illustrate the issue.

I have googled the usual stuff to no avail, so really stuck now...

many thanks for any pointers, Lozzy

Asked by firefox1895 1 day ago

Last reply by cor-el 1 day ago

Firefox Is Blocking Part Of Hotmail

Hello, The next message/previous message arrows that appear at the top of an open email in Hotmail.com is being blocked by Firefox. I checked Hotmail through another brow… (read more)

Hello,

The next message/previous message arrows that appear at the top of an open email in Hotmail.com is being blocked by Firefox. I checked Hotmail through another browser and they are not blocked. I tried refreshing Firefox and they were still blocked. I've opened Firefox without add-ons and they are still blocked. I'm at a loss as to how to get them back. They were there last week and then vanished only to come back on Friday and vanish again while I was reading emails. From time to time Firefox also blocks images in Hotmail and I just have to wait and eventually they return. I'm at a loss as to understand why these things are happening so frequently with Firefox and Hotmail.

Please help return Hotmail to the way it was before the last update.

Thanks,

Brian Himes

Asked by rickysman 1 day ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

all my email folders disappeared

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared.… (read more)

I was having trouble with a website so went to Mozilla for help. Followed some of the instructions for removing cookies. Somehow ALL of my email folders have disappeared. Literally decades of saved emails. PLEASE HELP!

Asked by outdoorsygal 1 day ago

Last reply by jonzn4SUSE 1 day ago

Can't load Lowes.com or Homedepot using Firefox

I cannot load lowes.com or homedepot using firefox. I get the following message: Access Denied You don't have permission to access "http://www.lowes.com/" on this server… (read more)

I cannot load lowes.com or homedepot using firefox. I get the following message: Access Denied You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.1dfbda17.1656344082.168cca36 I have clicked on the padlock in address line and cleared all cookies however that only works one time and then back to same error message above.

Asked by vsp490 12 hours ago

Last reply by vsp490 31 minutes ago

Unable to Open Microsoft Outlook

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening … (read more)

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Asked by jlaurich 12 hours ago

downloading files on firefox

How do I tell Firefox what to do when I click on a link to a file (PDF, JPEG, Word, etc.). I want to have the options of either opening the file or saving it to a specif… (read more)

How do I tell Firefox what to do when I click on a link to a file (PDF, JPEG, Word, etc.). I want to have the options of either opening the file or saving it to a specific folder that I choose. I am 87 years old and somewhat computer-savvy, but please give me geezer-friendly instructions, step-by-step and click-by-click. Windows 10 and Firefox 101.

What happens now when I click on such a link is this: My only option is to save it -- and Firefox has chosen (apparently at random) a folder to save it to.

Asked by jhromer1 11 hours ago

Last reply by RobertJ 2 hours ago

HELP!! HELP!

Firefox recently upgraded on my desktop. I ONLY use Firefox - do not want Google, Edge, Etc. I can get into all of my on-line accounts with the exception of my Bank Acc… (read more)

Firefox recently upgraded on my desktop. I ONLY use Firefox - do not want Google, Edge, Etc. I can get into all of my on-line accounts with the exception of my Bank Account. I do not get a message about browser - but if I click SIGN-IN, it just sits there. I called my Bank...told me I have to use Google, Chrome or Edge - DO NOT WANT TO USE ANY OF THOSE. I had no issue signing in until it upgraded. PLEASE tell me how to fix this - I have cleared my Cache and History, etc. Nothing works. Please HELP!!! Do not want to use another browser to access this account - do not feel safe with any of them - why I use Firefox. Thank you.

Asked by Linda 10 hours ago

Last reply by Terry 38 minutes ago

bookmark pull down menu text and spacing change from rev 88 to rev 89

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space be… (read more)

on the bookmark pull down menu, the text size and spacing changed considerably from version 88 to 89. has this been changed since? the text was bigger and less space between entries on the rev 88. I have not updated from rev 88 because of this change which is much harder to read in rev 89.

Asked by cisco112 9 hours ago

Last reply by cor-el 2 hours ago

Error Message When Attempting To Login To Keeper Password Manager Extension

I receive the following error message when attempting to login to the Keeper Password Manager extension. I have removed and re-added the extension with no change in resu… (read more)

I receive the following error message when attempting to login to the Keeper Password Manager extension. I have removed and re-added the extension with no change in results. I am using Firefox 101.0.1 and the latest version of the extension. Thanks for any assistance.

"A mutation operation was attempted on a database that did not allow mutations."

Asked by chris.bell2 9 hours ago

Last reply by Dropa 9 hours ago

Changing default email to Mac mail

It appears that the latest browser updated changed the default email address, which used to be Apple mail. Where can that be re-set to what it used to be? I checked all … (read more)

It appears that the latest browser updated changed the default email address, which used to be Apple mail.

Where can that be re-set to what it used to be? I checked all over in Settings but could not find any place to do it. Thanks.

Asked by Sue 5 hours ago

Last reply by Sue 46 minutes ago