Firefox Support Forum

I downloaded the latest Firefox updates this morning. Now my web cam (this to me is a plug in camera that I can move around will not work. I need this camera Now. I have to get some papers filed . Before anyone says anything about my terminology, I do not know and am too old to learn computer technology- I mean age,not attitude. Also I can't figure out how to turn the flash off; there is a little cut in slot to the left of the flashbulbs, does anyone know what this is; and is there an on/off on this camera. Haven't been able to find instructions for it. the slot is the only area I can see that may control something on the camera but I can't see anything that will move in the slot. appreciate anything anyone can tell me. Microsoft Help came up (automated) and when thru a number of tries to fix it and couldn't. I think it was the Firefox update that did it but do not know why or what to check to correct. I went thru all my settings.

Hi....can you kindly help me figure out how to access my saved passwords from a now defunct Windows 7 computer. I had saved them using Lockwise since 2019 and thought I could retrieve them using Fiŕèfox Synch but have been trying for hours with no success. Cannot find passwords to use on dqng smartphone. I am 81 years old and woefully untechy so any suggestions or advice would be greatly appreciated. Thank you.

Please help!! I use windows 8.1. After using the recovery function to a previous backup Firefox icon looked like a blank page and when I tried to open I got an error message stating that I was attempting to use an older version of Firefox which could have a problem or a virus. There were two choices, one was to exit and the other was to create new profile. Clicking on the exit did not resolve anything so I clicked on create new profile. That resulted in a new install of Firefox. I now have lost all my saved bookmarks!! How can I get them back into the new install of Firefox? Thanks. .

I went to a local website and ended up getting virus warnings, see photo. I doubt if it's real but I don't know how to get rid of the messages, or scan for the virus? I scanned with the Windows virus protection and the computer came back clean. I can and have turned the computer off and back on, no help.

Thanks

My computer was compromised And as a result I had to repair and re install my Microsoft operating system windows 10 pro. That procedure wiped out my Firefox browser and now I have no record. Is there a backup that the browser keeps on a cloud.

I wrote earlier today that texts that I wrote with Windows 10 and tried to transfer to answer or add to an address became jumbled, illegible. It may be good to know that this also occurs with a number of adverstisement that are sent to me. What do I need to do to correct this?

When I close tabs, and the computer stops working and I check the Task manager it turns out that firefox still runs 20-30tabs in the background when most of then have been closed and have just 4 running!!!

This occupies 100% of disk and CPU, and thw laptop stops functioning and freezes!!!!!!

And this happens all the time! How do we make firefox actualy close the tabs properly?? Without having to dig through task managerto close them again one by one?

When PC is activated Firefox will open and then close and reopen. When opening another app and starting to work in it, out of the blue, the app will quit and Firefox will open automatically. Not at all times but very aggravating when it does happen. More often than not.

I was trying to customize the toolbar and I can't recall how, but I lost access to my extension shortcuts through the menu list button on the toolbar. I've been since trying to get the button back or replace it, to access my extensions that way but I'm not finding any options to get the button back which I find ridiculous because the button is very helpful on the toolbar in utilizing your extensions. I'm kind of a newbie so I'm looking for help in how to get the button back on my toolbar so I can utilize my extensions that way, please. Thanks.

Because I was getting frequent and numerous pop-up boxes asking for my Firefox Primary Password, even though your site claims you no longer use or require one. based on advice from a Cox Complete Care Technician, I set one up. I am still getting as many annoying pop-ups as frequently. Sometimes my primary password entry makes the pop-up disappear. Just as often, my PP entry makes the pop-up pop-off momentarily and come right back on minus my entry with no explanation or rejection message. Why is this happening? What is the point? Please respond. Debora H. Schwartz.

I set up Firefox on a new laptop yesterday and it came up with all the bookmarks etc I had previously. I was prompted to set a profile so I set default user. Now I have lost everything I had. How do I get it all back. Do I delete Firefox and start over? Richard Culver [removed email from public]

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

I keep getting the window below, usually multiple windows, instead of a fil(s) opening up in Firefox: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." This happens when clicking on a link, perhaps, in an e-mail. I go through a few e-mails, click on the links which normally open a new tab in an open Firefox window containing the link's info. Then I can go through the tabs one by one. But lately, all I have are a bunch of these windows open with the above two sentences. (see photo) And the option to Close Firefox or Refresh the page. How do I stop this, and get back to the original way of clicking/opening links from elsewhere into Firefox? Thank you.

There was an upgrade to fire fox yesterday and now every thing is huge. I can hardly see my face book page and I have spent over 2 hours trying to get it back to normal size. I have windows 10.