Firefox Community Forum

I can login from other web browsers, but not Firefox. What's going on?

When I try to login as I have always dine in the past, this is what comes up: https://outlook.live.com/mail/0/

But then absolutely nothing happens. Please advise.

I cannot get Bookmarks to sort. If I got to Manage My Bookmarks I can sort by name but when I select Bookmarks from the top menu and scroll to a folder my sort is gone. How do I fix this? This is true of all folders I have.

My Firefox window with 15+ tabs just crashed. I watched a YouTube video and the solution offered doesn't work. How can I restore them? And does Firefox really not have a way to speak to a human being??

Just lost it.

On a legacy iMac with over ten years of Firefox usage, I suddenly cannot sign in. The mac caps out at High Sierra 10.13.6 and I am unable to activate sync. I have tried allowing all cookies, restarting the browser several times, and even explored the config files.... to no avail.

How do I "enable local storage"? that's the error that sync provides me, but there is no option to fix that and all of your help files point me to cookies information (which I have done everything with). There are no actual help files to fix the local storage problem. This is frustrating!

Do I have to uninstall the entire application? If so, how to I preserve my bookmarks and pws without also porting over whatever is broken in the application?

When I come back to my mac after a long sleep, all the apps are working fine and instantly but firefox freezes. It's not responsive at all, I cannot click on the tabs or the content of the open tabs. All I can do is kill it and restart it. It's been happening every day. This does not happen with other apps/browsers. I usually don't have more than 5 tabs open and none of them do any intensive stuff. What can I do to debug this?

On my 2019 16-inch MacBook Pro equipped with dual GPUs, enabling danmaku (on-screen comments) while playing videos on bilibili.com causes a sudden spike in GPU usage, leading to significant heating. The issue disappears when danmaku is disabled.

Additional notes: 1. This problem does not occur in Safari or Chrome. 2. "Use recommended performance settings" is already enabled in Firefox. 3. Reinstalling Firefox did not resolve the issue.

What can I do to fix this?

Is it possible for a big tech company like Apple to release a web platform that is not compatible with Firefox? Firefox is not supported by Apple School Manager (https://school.apple.com) i.e. a web platform designed for educational institutions (PA). Is it legal? Is it possible to make a claim to EU institutions? Thank you

I have attached a screenshot of this error which keeps appearing when Firefox is running. It is pointing to a contamination in Firefox itself, not a particular website, though the latest Firefox also will not load X.com even with Tracking Protection turned off for the site. I ran a scan and found nothing. I also cleared browsing objects from Firefox, and I still get this popup threat warning. It appears to be triggered by something in Firefox code. It says it is from https://services.disconnect.me/disconnect-plaintext.json from the process /Applications/Firefox.app/Contents/MacOS/firefox. This began when I updated Firefox to 126.0 (64-bit) on MacOS Sonoma 14.5.

Several pages don't display properly. espn doesn't have a menu, cnbc displays and then goes blank, as do some articles on nytimes.com. These and other anomalies all work fine on safari. Any help greatly appreciated. Jim

Hello, my mac ran out of battery. When I restared it, the firefox page restarted, but I can't see it. When I click on it in the app scrolling menu, nothing turns up. It's like it is there, but as a ghost, invisible. When I close down firefox, and restart, it's still exactly the same. I had hundreds of tabs open there, and I don't want to loose that session. When I open a new window, it works, but I can't make the prevous one appear. What is going on, what to do? I'm quite desperate about it, already spent hours looking for solutions.

Firefox is my go to browser, pretty much the only one I use. I have logged into the akc.org webpage 1000s of times. Now, only on your browser (I tested two others), I get a blue button with a padlock image that reads "login to AKCAD," the I get sent to microsoft. I made sure my microsoft account was not hacked and it is not, and I logged out of it. I still keeping getting this; I added the succession of what happens in the attached images. Please figure out what the issue is. Thank you!

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned.

I spent 30 minutes attempting to download/extract a settings file from an Addon until I noticed that Firefox was silently downloading it to my Downloads folder without any notification that it had started or completed.

The download bar was a known solution for this; The bar itself did not obscure the current webpage, provided immediate feedback on download initiation, progress, and completion. Provided quick access to open the file(s) or find options about the file(s), and the download bar could be dismissed quickly if the vertical page space was required/desired.

The hidden download tray is a horrible design idea, makes it difficult to see if your downloads have started successfully, when they have completed, and how to access them. Additionally, the introduction of 'hint' popups to support this feature actively obscure the webpage you're viewing, making them dramatically worse than the download bar, which left the page completely usable and only required a few pixels of height at the bottom.

This is a major design flaw.

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

I've become VERY diligent about replacing my old, simple passwords.

I no longer repeat passwords, have long complex logins, everything (not to mention 2-factor notification on sites that have it)

I was shocked that after I updated to 124.0.1 that alot of my old passwords showed back up in my saved logins

Fortunately that doesn't mean that those are still active passwords on there respective sites.

However, how do I get my "saved logins" back to it's form BEFORE I updated to 124.0.1.....it seems that the update is what did it

the only solution I can come up with is just manually delete all the old ones that showed back up...I really don't want to do that

For what it's worth- I do have a "Old Firefox Data" file on my desktop

I'm currently running MacOS Sonoma 14.2.1

Thank you I hope you can help