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  • Archived

Netflix broken once I log on to Firefox Sync?

I have confirmed logging onto Firefox Sync does indeed break Netflix for me. I just was not so sure until now... Details: I've gone a couple weeks without syncing and h… (read more)

I have confirmed logging onto Firefox Sync does indeed break Netflix for me. I just was not so sure until now...

Details: I've gone a couple weeks without syncing and had no issues with any websites; watched lots of Netflix too.

After today's upgrade to FF97, I decided to risk it and log back onto Sync. Right away Netflix was broken in its tab, with "Pardon the Interruption. This title is not available to be watched instantly. Please try another title. -1044" and then "Error Code F7121 - 1331"

I have received this error code and more other similar ones from Netflix back a few weeks ago when I was actively troubleshooting this glitch. None of the fixes worked, and the ones that involved sifting through many dozens of about:config settings were avoided.

Thing is, back then, I made no changes I can surely recall, except upgrading to FF 96. OK, maybe some others...

And what's happening to my Netflix tab is not happening to any other tabs/sites, now or before; just Netflix.

I'm hoping someone here has seen this same thing happen and can shed some light on why my FF synced login breaks Netflix but when I'm not logged in, Netflix is ok.

Thanks;

Asked by Mark 1 year ago

Last reply by Mark 1 year ago

  • Archived

Sign in page for a college doesn't load correctly on FF

On safari: sign in for CCSF works with ID box and PW box. On Firefox: sign in only has ID box and no PW box so I can't sign in. I called IT at the college..they can't f… (read more)

On safari: sign in for CCSF works with ID box and PW box. On Firefox: sign in only has ID box and no PW box so I can't sign in. I called IT at the college..they can't figure it out. There must be a formatting issue with FF since it comes up fine on Safari.

What do I do? Thanks. Jan

Asked by stuff123 1 year ago

Last reply by cor-el 1 year ago

  • Archived

entering a URL through the address bar refreshes current page instead

Lately (as of which version, I'm not sure), I've been noticing that if I enter a URL in the address bar of a tab that already has a page open, instead of going to the new… (read more)

Lately (as of which version, I'm not sure), I've been noticing that if I enter a URL in the address bar of a tab that already has a page open, instead of going to the new URL I entered, Firefox will refresh the current page instead. This happens A LOT and is pretty annoying. Wondering if this happens to anyone else.

Asked by pznarxkc 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Version 93 tabs disconnecting from sites

It seems version 93 has introduced a method of reducing bandwidth by disconnect tabs from websites, but reconnects upon selecting the tab. This is causing havoc when I am… (read more)

It seems version 93 has introduced a method of reducing bandwidth by disconnect tabs from websites, but reconnects upon selecting the tab. This is causing havoc when I am logged into several websites. Sites tabs that do not have focus force me to log back in when selecting the tab.

I am not concerned in saving bandwidth.

How do I disable this feature?

Asked by sbray1834 1 year ago

Last reply by sbray1834 1 year ago

  • Archived

Firefox suddenly saving Audible files as mpeg4 video files instead of aax

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. H… (read more)

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. However, unlike audio .mp4 files, Firefox is encoding them as VIDEO .mp4 files. The files do not open in iTunes nor media player as (obviously) they aren't actually video files.

The files download properly as .aax files in Safari and Chrome so this is a Firefox issue and a recent one at that; thus, it could be related to the recent Version 93 update. There are a few others who have mentioned this issue in the community forum, but as far as I can tell no one at Mozilla has actually addressed the issue or offered help.

Yes, you can change the file extension to .aax once downloaded and it opens fine. The point is that there is no discernible reason the files should be categorized as video files in the first place, and since this function has been working for years until recently this seems like a bug the Mozilla team should fix.

Asked by fidele1922 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Issues with Firefox browser on Mac OSX

In the past three weeks, I have been experiencing issues with the Firefox browser on my iMac MacOSX. First, the browser, after some amount of time of usage, seems slower.… (read more)

In the past three weeks, I have been experiencing issues with the Firefox browser on my iMac MacOSX. First, the browser, after some amount of time of usage, seems slower. Second, if I keep windows with multiple tabs open overnight and then try to use them, they don't seem to function. The YouTube videos will not play. I can't move the tabs. I need to close the tabs and window altogether to get YouTube to function. Lastly, as of now, I can't even select and move tabs. I have never experienced this problem with Firefox on my iMac.

Prior to this I don't remember having these issues. What has changed?

Asked by gesar_o 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Disabling FVD Speed Dial without warning

I am furious that you disabled FVD Speed Dial without any kind of warning. I would have appreciated being given time to export by dials before losing them. Now, I'm s… (read more)

I am furious that you disabled FVD Speed Dial without any kind of warning. I would have appreciated being given time to export by dials before losing them. Now, I'm screwed. WTF made you think this was a good idea?

I have been using Firefox for 20 years, except for a hiatus to Chrome when Firefox got too bloated. I've stuck with you recently even though I occasionally run into compatibility issues. I want to support you, but this may be the last straw. The plug in still works in other browsers. I may not come back if I leave again.

Please advise if there is a way to override the add-on being disabled at least long enough to export my dials.

- Joe

Asked by joebaglio 1 year ago

Last reply by daisysmom12 1 year ago

  • Archived

Error message when I click on "Bills & Upcoming Payments" page, plus "Contact Us" page

Can anyone tell me why I keep getting an error message when I click to view my Upcoming Bills & Payments, and also when I click the "Contact Us" link... The error me… (read more)

Can anyone tell me why I keep getting an error message when I click to view my Upcoming Bills & Payments, and also when I click the "Contact Us" link... The error message is: "Sorry! We're unable to find the page you were looking for due to a technical problem." I've tried clearing the cookies but this didn't help. When I do my CBA internet banking using Chrome, I don't have the same problem as with Firefox.

Asked by leoniem 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 95.0.1 seemingly crashing Mac (Big Sur 11.6) computer?

Writing this feels a little like having a time bomb open as I'm using the Firefox browser. Of course, I’m not *certain* it’s Firefox causing the crashes, but it seems lik… (read more)

Writing this feels a little like having a time bomb open as I'm using the Firefox browser. Of course, I’m not *certain* it’s Firefox causing the crashes, but it seems like it.

Using Firefox > seemingly on click (no specific type of object that I’ve discerned) but once in a while just if I have the browser open in the background > computer freezers > fans whir at max for about a second > computer crashes & automatically restarts

This happened once before. I’m assuming by the version number that it might be due to a new update. Before, I put up with it for a couple days then it went away on its own. This was months ago but fewer than 6 months. My computer is in good condition (no falls or rough treatment, it’s a 2019, the hard drive isn’t anywhere near full, etc) so it really SHOULDN’T be something failing, but the sequence of events is so weird.

Anyone else experiencing this on 95.0.1? Has anyone else experienced this before? Already tried a fresh install. Going to see if I can revert to 94.something to test my theory that it is Firefox… and save me from having to use some other browser. I have a text file of the crash output that gets sent to Apple but I do not see a good way to attach it here.

Asked by spacekidariel 1 year ago

Last reply by spacekidariel 1 year ago

  • Archived

NO longin box on website I subscribe to

I subscribe to a publication called Nikkei Asia. Their site is asia.nikkei.com. I get regular e-mails from them with headlines. If I click on these to 'READ MORE' I can… (read more)

I subscribe to a publication called Nikkei Asia. Their site is asia.nikkei.com.

I get regular e-mails from them with headlines. If I click on these to 'READ MORE' I cannot because the login box doesn't appear.

To access the content of the publication I have to log in, using the login box that appears on the first page of the site. BUT using Firefox, which is my regular, default browser NO login box appears.

If I use another browser (e.g. Safari) the login box appears automatically.

So what's the problem. This is an important news site for me so if I can't solve this, I will probably switch my default browser to Safari.

Any idea what's wrong?

Asked by rbmcarthur 1 year ago

Last reply by FredMcD 1 year ago