Firefox Support Forum

See the attached screenshot. the function is mostly useless as-is now.

This is on Firefox 87 Manjaro 21 (Linux)

Default theme is used.

According to https://www.reddit.com/r/firefox/comments/8k3sq4/firefox_updated_to_6001_and_the_search_box_is_no/ there's something wrong with userchrome.css in the profile but that file should be patched if that's the case.

Why this hasn't been patched since it's introduction in version 60 is beyond me.

I'm using FF on Linux FC 30. If I download a file, let's say it's an RPM file it gives I get a dialog that says "You have chosen to open: Someprogram-1.2.3.rpm. What should Firefox do with this file Open with Apper Installer (default)"

If I click OK, nothing seems to happen. The "Apper" program does not open. Similarly, if I download a PDF, a PDF viewer does not open either. I'm not sure why it offers to open with that if it does not actually do it."

Instead, I have to click on the Downloads arrow, open the containing folder, right click on the file in a file explorer and have it open that application. Or, find wherever FF decided to put the file, currently FF favors /tmp/mozilla_my_id_0 and execute the program in a terminal.

I'd like to have FF actually do what it offered to do. I like to have it ask first. That part is good. But I want it to actually run the program. Apper exists on my system, and I have PDF viewers as well.

Secondly, I want to have FF download files in the normal Downloads folder and not some place off /tmp.

How can both things be fixed?

Thanks, Ben

Earthlink has changed their homepage (https://my1.earthlink.net) such that ctrl-click on a link will not open a new tab and right-click does not present the option.

I am on openSUSE Linux (currently Leap 15.1) and Firefox 78.7.0esr (64-bit). I have a screen source capture from the home page if needed.

Chromium operates correctly with Earthlink.

Any ideas on how to resolve this issue?

1. 1. Steps to reproduce

1. Open the history sidebar (on Win/Linux: Ctrl+H). 2. Enter a search string that returns many results (e.g. facebook.com). 3. Select all results (Ctrl + A), and delete them all (Delete) 4. Notice that the main thread hangs until the deletion is complete (in my case, > 30 seconds)

1. 1. Expected behaviorOS:

The deletion should be not cause the rest of the application to deadlock.

1. 1. Other info

OS: Manjaro i3, but IIRC it was also present on Ubuntu. Firefox version: 88.0 (64-bit), but has been present for as long as I can remember (at least a year).

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

I have Firefox installed on an XUbuntu 20.04.2 LTS machine. preferences to "restore previous session" on startup. Intermittently, when I launch the browser, one of my windows has a very strange appearance (please note the general look of the window in the attached screenshot and ignore the "page cannot be displayed" message, as the screenshot was taken when I was not connected to the Internet.)

I have already tried reseting Firefox and that does not make the problem go away permanently; it always comes back eventually. (Note: I cleared cache before, and cookies after, taking the screenshot but before opening this support request. So the "troubleshooting information" attached reflects how it is after cookies are cleared.)

Crash counter during the time i wrote this: 3

I just downloaded ubuntu on my MSI laptop after 3 years on windows 10 and i have some weird issues with firefox.

Firefox sometimes just closes itself and ask me if i want to send a crash report. The thing is that i also have some issues when trying to download things (with wget, apt install, etc...) due to packet corruption. I think all those crashes are linked together but i can't figure out the issue. Pretty sure this is some hardware issue but i tested everything. Even brought my pc to a specialist. The computer seems completely healthy. Sometimes, even software updates fails (probably due to packet corruption as well). I really don't know what could cause this. I'm afraid this is some motherboard issue. I already installed ubuntu 2 times on two different Disk. i may also say that i made the switch to ubuntu because my Windows 10 was getting slow. My RAM seems fine as well, i have 8Gb and tested it with no issue.

Pretty lost at the moment.

I have a WordPress site that has recently been moved to a new server and had some updates done to it (new version of WordPress, new version of plugins, etc.) However, we've noticed that there are times where the page will hang on the loading screen. Typically, a refresh will fix this and allow the page to load.

The reason we believe this to be a Firefox issue is that:

1. The issue hasn't been observed on Chrome.
2. When running the Developer Tools, there is no noticeable difference between times when the page hangs on the loading screen and times when the pages display normally (as seen in the attached screenshots), which seems to rule out server failing to deliver content.

I've just upgraded to Firefox 89 on Linux. Tabs now appear with an icon and some text, a top and bottom border, but no side border, except for the active tab which has a box around it.

I don't like this. I want a tab to look like a tab in a card index - A border at the left and right and top, and preferably rounded top corners. I get that this is one of the new features of this version....

but I hate it already.

In the attached screenshot, you can see how Palemoon does it (how Firefox used to do it). Without borders, there is no distinction between my bookmarks bar and my tabs bar.

How do I get it back to the old way. If there is no way of doing this, please fix it so that there is.

Rationale: I hate "flat" UIs. I want Radio buttons to look like buttons on a radio. I want buttons to look like buttons that you press; tabs to look like tabs. Scroll bars to be there all the time and big enough to grab and scroll etc.

Hi everyone!

When I browse the web with Firefox, it happens that the system becomes completely unresponsive. Some web pages seems to make Firefox using a lot of RAM and write a lot on the hard drive. I cannot actually say much more, because it not even possible to login in a console. The system is too slow and the console login times out... Firefox (or Web Content) writes wildly on the hard drive.

I used the Firefox provided by my Linux distribution (Linux Mint), but also the one downloaded from mozilla.org. The problem seems to be less frequent for the second, but it happend nevertheless.

The point is that this problem with Firefox happens sometimes, for example, when I forget the browser open on somehow demanding webpage (like in newspapers where there are a lot of media, graphics, and so on).

A point is also that I cannot replicate this "bug". If now I browsed the same pages that made the mess, nothing would probably happen.

I thought it had to do with the swap, but the system hanged both when the swap space was enabled and when it was disabled.

I saved a copy of the profile (and the cache) after the last crash, if they could be useful. The last time I had actually to force the shutdown of the computer, because there was no way to regain control over it.

Any ideas?

Thank you for your answers!

When printing a pdf from the built-in pdf viewer (pdf.js?) to a network printer, it's so slow as to be unusable. Save the same pdf and open it it in Xreader, click print, and it starts printing immediately. Size of the document seems to play a role; I knew it was slow from trying to print smaller documents in the past, but today I needed a hard copy of a 68MB pdf, and hours later, it still had not printed.

I'm running latest Linux Mint Debian Edition 4 Debbie and latest Firefox in its repositories, 78.11.0esr (64-bit). Printer is Canon imageRunner 2200, it doesn't have any other slow printing problems, as I stated above.

Problem seems to have existed for a long time...

I've checked this post on cache files where a user asks where to find cache files. `about:config` shows all we need. There is also a cache file viewer -i think this is an alternative to `about:config`.

But this looks like a more detailed history stored on disk. Now, is it possible to see the DNS A records that the browser stores, translating a domain name to an IP?

This is a problem I never had a possible solution for.

I would like to have Youtube Music in a separate (pinned) tab, but in the same window as everything else.

The problem I have stems from youtube/google: I have 2 youtube accounts - once under my username, and one under my real name, and I don't remember how I ended up with that. I normally only use the account with my username and the "real name" account is mostly unused. But when migrating from Google Play Music, youtube decided to force me to use the "real name" account for that, and that's what I'm stuck with now.

So I would like to have youtube music, which need to be on account #2 open, whhile all other tabs are on google account #1. And when on the same profile, this is simply not possible. Switching account on one tab switches it for all others.

Is it possible to do that without a separate window open just for youtube music?

When I take a Screenshot within Firefox the Screenshot only contains the upper left quarter of the image. Firefox_Screenshot1.png shows how I take the Screenshot and Firefox_Screenshot2.png shows the result. DE: bspwm

Hey!

The UK Met Office (UKMO) has a General Aviation (GA) service where they publish weather charts and such: https://www.metoffice.gov.uk/services/transport/aviation/regulated/aviation-briefing-service-guidance It's a free service, anyone can create an account.

The login page, however, has a slightly odd way of collecting the username and password: https://logon.metoffice.gov.uk/Login?goto=http://www.metoffice.gov.uk/premium/myservices/

On that page, there are two <form>s, each containing an <input> element, one for the username and one for the password. The login button is just some javascript which fills in a third, hidden form and POSTs it. Once I have logged in and Firefox has offered to save the password for me (I have to tell it my username because the forms confuse this step too), it never manages to complete both forms. It only autocompletes the password.

Is it possible for Firefox to learn how to cope with this form? I suspect convincing UKMO to fix their website is unlikely, and they're probably not the only offender...

Bruce

Basically, what it says in the title. Not so long time ago I started noticing that Firefox starts randomly "freezing" when switching between tabs (most often) and clicking on links within webpages. I put "freezing" in quotation marks, because it's not really frozen - I can click on the tab and interface would respond, but showing new tab wouldn't happen. I made a video and shared it on Google Drive. https://drive.google.com/file/d/1IBVhYru58l5xlfkz7GrvYuscWqCoC_gH/view?usp=sharing

Few things to consider: 1) Bug present in both latest stable and beta versions 2) Bug still present in completely clean installation of Firefox, without any add-ons and not signed-in in the account 3) I use v2ray and Qv2ray to bypass internet restrictions of a country where I am currently at. It seems that "freezing" has to do with poor internet connection. Has anyone encountered similar problems?

The thread https://support.mozilla.org/en-US/questions/1325905#answer-1429736 was "locked" after I requested help about removing toolbar "fog".

Thank you for your replies.

Soy usuario de firefox con Ubuntu 18.04. En varias ocasiones al tener varias pestañas de navegación el equipo se bloquea por completo, solo es posible forzar el apagado con el boton de encendido. También creo que este problema lo tenia con Ubuntu 16.

¿Alguna sugerencia?