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  • Archived

Flashing visible/invisible windows, mostly at start up.

Sometimes when starting Firefox ("developer edition", running on Ubuntu 20.04, Gnome shell, X11 windowing system) it appears 80% full screen -ish, but actually the window… (read more)

Sometimes when starting Firefox ("developer edition", running on Ubuntu 20.04, Gnome shell, X11 windowing system) it appears 80% full screen -ish, but actually the window is full screen size - you just can't see it. It flashes really fast, and doesn't repaint correctly. It's very hard to get rid of it as you're never sure what you're clicking on.

Restarting it a few times and I get lucky and it works. I think this problem has gotten worse over the last few months.

I believe it might be something to do with the anti fingerprinting, but I'm not sure. It's making it unusable for several friends, but I'm a bit more stubborn so I'm looking for a fix.

Asked by shinyblue 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Downloads going automatically to Download file - even after changing all to Ask Me

After the automatic update to version 98, I'm finding that Firefox insists on putting a copy of my downloaded files into the Download file even after I turned that off in… (read more)

After the automatic update to version 98, I'm finding that Firefox insists on putting a copy of my downloaded files into the Download file even after I turned that off in the General tab of Settings. Also found it odd that I was unable to take a screenshot of these settings, but had to use Printscreen to do so!

Asked by bmogrady 1 year ago

Last reply by WillW 1 year ago

  • Archived

Unable to open email PDFS in Firefox

Normally when I click on a pdf file in my email there are four choice Preview Save To One Drive Download And open with Firefox But as of last night the last option has v… (read more)

Normally when I click on a pdf file in my email there are four choice Preview Save To One Drive Download And open with Firefox But as of last night the last option has vanished. I know there are some work arounds but I really need to get this option back as I work with medical documents and needs to open multiple tabs quickly and be able to copy the name of the documents something I can not do if I open with one drive.

Asked by Treasuretrovela 1 year ago

Last reply by Treasuretrovela 1 year ago

  • Archived

Can't open Word Online doc

I can't open any WordOnline documents from OneDrive/Sharepoint on Firefox. I click on the document, a new tab open, but then the doc itself doesn't load. I am running th… (read more)

I can't open any WordOnline documents from OneDrive/Sharepoint on Firefox. I click on the document, a new tab open, but then the doc itself doesn't load.

I am running the most recent version of Firefox (98.4 64 bit) on an iMac running Catalina 10.15.7 (19H1715)

I don't have the same problem on my Windows machine.

(Note: I was able to access the same document using Safari)

Any ideas?

Asked by joshuacomyn 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

When I down load a attachement in by emails why does it automatic down load to my desk top

When I download an attachment from my emails, why does it automatically download to my desktop when it opens? I think it all started when I did an update with Firefox? … (read more)

When I download an attachment from my emails, why does it automatically download to my desktop when it opens? I think it all started when I did an update with Firefox? So all the attachments that I opened up all week are on my desktop, and I did not realize it :( I usually click on the arrow on the attachment I open it up in Adobe Reader, then if I want to save it to

the desktop, I do Save As.

I went to settings tried everything still on the desktop. Please tell me what to change, PLEASE!

Asked by patty8 1 year ago

Last reply by Terry 1 year ago

  • Archived

Re: Dialog box that offers to save or open email attachment

I use "always ask" for mp4 files in gmail - it used to work fine, but now it opens file if I select MS Media player AND IT SAVES the blasted file to my Downloads as well&… (read more)

I use "always ask" for mp4 files in gmail - it used to work fine, but now it opens file if I select MS Media player AND IT SAVES the blasted file to my Downloads as well ! ....which I don't want it to do.

please fix

Asked by dra42841 1 year ago

Last reply by kuya7447 1 year ago

  • Archived

"Secure Connection Failed" message comes up all the time.

I get a "Secure connection failed" message when I try to log into Fox News, NewsMax, Western Journal, YouTube, NRA, etc. It only does it on this computer, my laptop. I do… (read more)

I get a "Secure connection failed" message when I try to log into Fox News, NewsMax, Western Journal, YouTube, NRA, etc. It only does it on this computer, my laptop. I don't get these messages on my desk top, or my home lap top. What is going on?!

Asked by trirotor 1 year ago

Last reply by Paul 1 year ago

  • Archived

Editing the mailto link for Gmail

Hi all, I need to edit my Gmail mailto link to have a "/u/1" within it, because my default mailbox is not the one I want to be emailing from when I click a mailto link, b… (read more)

Hi all, I need to edit my Gmail mailto link to have a "/u/1" within it, because my default mailbox is not the one I want to be emailing from when I click a mailto link, but the URL within the settings menu is locked for editing. Is there an INI file or some sort of command line edit I can make please? I have another mailto link saved within Firefox that I need to use occassionaly so I can't use any solution that locks me to Gmail. Thanks in advance.

Asked by sc2018 1 year ago

Last reply by Terry 1 year ago

  • Archived

Cap Youtube bandwidth/resolution?

Is there any way to cap Youtube bandwidth/resolution, including through add-ons or even indirectly through add-ons that require to download additional file or paste text … (read more)

Is there any way to cap Youtube bandwidth/resolution, including through add-ons or even indirectly through add-ons that require to download additional file or paste text in?

I have a monthly bandwidth cap and I try to keep watching Youtube at 480p but sometimes it's higher; I get annoyed when it's 720p and panic when it's >= 1080p. Sometimes there's numerous 480p videos in a row so I stop looking at the cog for the red HD indicator, then realize a video has been guzzling my limited bandwidth.

Thank you kindly for your help

Asked by DynV 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox no longer saves files into temp folder

I recently discovered that even though Firefox is supposed to save files, I chose to either "Open in Firefox" (.pdf, .pptx, etc.) or "Open in <any application>" (.a… (read more)

I recently discovered that even though Firefox is supposed to save files, I chose to either "Open in Firefox" (.pdf, .pptx, etc.) or "Open in <any application>" (.avi, .mp4 in VLC...) in temp folder, it no longer does so. All pdf-s and other files I try to open in Firefox end up in my downloads folder, which is annoying as I now have to clean it manually. This never happened to me before, and I would like to have this behavior back.

Asked by knazko.filip 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox using wrong program to open downloads

About 2 weeks ago this problem began. It seems to coincide with a Firefox update. Prior to this, when I would download a file Firefox would open it with the correct pro… (read more)

About 2 weeks ago this problem began. It seems to coincide with a Firefox update. Prior to this, when I would download a file Firefox would open it with the correct program (Word, Excel, Adobe). Now Firefox tries to open all files with Adobe and I receive an error message from Adobe that the file type is either not supported or has been damaged. I happen to know these files are either Word or Excel sent to me by my work. I have been through the help to change the program used, reset it, etc. Nothing has worked. Please help! I cannot perform my work without these files. How do I tell Firefox what program to use to open these files?

Asked by brandi.stansifer 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Trying to view the ICD-11 in Firefox browser

Hello. I am trying to view the ICD-11 (International Classification of Diseases 11th Revision) in my Firefox web browser however the website is not loading properly or, … (read more)

Hello.

I am trying to view the ICD-11 (International Classification of Diseases 11th Revision) in my Firefox web browser however the website is not loading properly or, more likely, is loading in a way that prevents/restricts proper access.

Here is a link to the website: https://icd.who.int/browse11/l-m/en

The website works when loaded in Microsoft Edge and displays a left side window with the contents of the ICD-11 classifications. The ICD-11 search bar also works and displays the results of the search in the left side window. Neither of these things occur when using Firefox.

I have limited 'tech skills' when it comes to this, any help would be much appreciated.

Kindest Regards,

Andy

Asked by Andy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Opening PCAP files with Wireshark

Until recently, when I would capture a PCAP file from a device through the web GUI, I would be able to click on the PCAP (packet capture) file and it would open the file … (read more)

Until recently, when I would capture a PCAP file from a device through the web GUI, I would be able to click on the PCAP (packet capture) file and it would open the file in Wireshark. As of this week, it stopped doing that and now only allows me to save the file and I need to look for the file and double click on it to open the file. I lose a lot of time doing that. Looked at the mime types already installed but there is no pcap to allow me to associate with Wireshark. I am running macOS Monte Rey on an M1 platform. I was working fine before.

Thanks

Asked by manny4 1 year ago

Last reply by manny4 1 year ago

  • Archived

How can I make Firefox the default browser with Debian?

I have downloaded and installed the latest version of Firefox, but if I try to set it as the default Web Browser I just get an error box which says: "Firefox is already … (read more)

I have downloaded and installed the latest version of Firefox, but if I try to set it as the default Web Browser I just get an error box which says:

"Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile."

Asked by MartinT 1 year ago

Last reply by jonzn4SUSE 1 year ago