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Won't load any URL

Hello, hope you can help me? I have used FF for many years now with no problems at all. Now for about a month it dose not work at all for me any more. If i click on a lin… (read more)

Hello, hope you can help me?

I have used FF for many years now with no problems at all. Now for about a month it dose not work at all for me any more.

If i click on a link or paste one in. I always get below no matter what. I removed it reinstalled firefox same thing.

Secure Connection Failed

An error occurred during a connection to www.facebook.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

TY Aloha

Asked by Limu 4 months ago

Last reply by FredMcD 4 months ago

System Printer

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change? … (read more)

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change?

Asked by alan118 4 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Increasing incompatibility with web sites I encounter

In the last several months, I am encountering more and more websites where Firefox doesn't work and Chrome does (I rarely use the Microsoft offerings, so I haven't been t… (read more)

In the last several months, I am encountering more and more websites where Firefox doesn't work and Chrome does (I rarely use the Microsoft offerings, so I haven't been testing them).

One example is https://shop.revopoint3d.com/products/pop2-3d-scanner . If you go there with Firefox, clicking on the 'Premium' button near the top right does not result in the price updating. I don't have this problem with Chrome.

Another example is the AMC Stubs site where I was unable to purchase a membership after several attempts (including rebooting my system). Did it with Chrome in moments. However, once I created the account using Chrome, I can now log in using Firefox.

Yet another example is the Vanguard site (investments) where I have not been able to log in using Firefox for the last few months (had done it for years before this): https://investor.vanguard.com/home . The site just ignores any clicks I make.

So... what could be causing this?

Asked by jrlind55 4 months ago

Last reply by jrlind55 4 months ago

Problem with addon sync

Hi, Some of my addons are not syncing between devices. I tried many operations like refresh all browser disconnect, exept one, my devices to resync all properly. Al… (read more)

Hi, Some of my addons are not syncing between devices. I tried many operations like

  • refresh all browser
  • disconnect, exept one, my devices to resync all properly.

Also, icon disposition in toolbar is not synced. I don't know what to do, but if I have to reconfigure all in each device, it's not an easy way. Thanks. Jerome.

Asked by Jerome S 4 months ago

Last reply by Jerome S 4 months ago

Ttwo vesions of Firefox on my Win 10 computer. Only one contains my site passwords. I would like to delete the other

For some reason I have two copies of Firefox in my program files. The versions are 97.0.1 and 98.0.2. Only 97.0.1 contains all of my site passwords. I'm not sure how to d… (read more)

For some reason I have two copies of Firefox in my program files. The versions are 97.0.1 and 98.0.2. Only 97.0.1 contains all of my site passwords. I'm not sure how to delete or disable version 98.0.2 which does not contain my site passwords. They seem to come up randomly when I click a link that opens Firefox and I never know which version will appear. Is it OK to simply uninstall the version I don't want without losing the passwords in the other version?

Asked by ws15 3 months ago

Last reply by Dropa 3 months ago

My email account is jp***.info and I am having a hard time importing account.

I am trying trying to install Thunderbird, as told by my Internet Provider. They have indicated they will no longer allow he POP3 version that my email software has becau… (read more)

I am trying trying to install Thunderbird, as told by my Internet Provider. They have indicated they will no longer allow he POP3 version that my email software has because of security reasons and have indicated to use you as a replacement. So when I try to install this software on my computer I get an error message, indicating that the User Name is incorrect and I have verified it several times, I know it to be correct, the only thing that I can think of is that Thunderbird does not accept of ".info" into the software. If so is there a way a to get this added to the software so I can get added to the software? My next question is the ".online" extension is the I would be inquiring about as I also use that extension for my business.

Please let me know. My email address is [email]@joelsphotos.info.

Joel H.

Asked by bmw15 1 day ago

Last reply by Dropa 1 day ago

Clicked a spam link, don't know what's it gonna do

I clicked a link in my e-mails without thinking and it was a http website, I had the 'https only' mode in Firefox, it said the site isn't https so the website didn't load… (read more)

I clicked a link in my e-mails without thinking and it was a http website, I had the 'https only' mode in Firefox, it said the site isn't https so the website didn't load. Can they get my passwords or anything?

Asked by golfemali7 4 months ago

Last reply by FredMcD 4 months ago

FF 97.0 Themes revert to white whenever relaunching FF

I love that you added a proper dark theme, and also even more-so one that is supposed to follow the Windows theme (System Theme - auto). However, whichever I select it de… (read more)

I love that you added a proper dark theme, and also even more-so one that is supposed to follow the Windows theme (System Theme - auto).

However, whichever I select it defaults back to basic White theme when I reopen Firefox.

I used to have a custom Firefox Color theme, which disappeared after the update to 97 - but the new Auto and Dark are perfect. Although not cool to blow away a theme created using FF Color - lucky I was OK not using it.

Looked at various forums and sites and as of yet not found any reports.

No custom .js files being used, just the prefs.js

Asked by Alex 4 months ago

Last reply by Terry 4 months ago

Stop searching one specific website on the list

I searched a subject with several websites. I do not want to see, especially, this aliexpress.com on the list. Sometimes, I am tired to see Amazon on the search, too. I… (read more)

I searched a subject with several websites. I do not want to see, especially, this aliexpress.com on the list. Sometimes, I am tired to see Amazon on the search, too.

Is there a way for me to block the aliexpress.com on search?

Asked by jeffeyer 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

firefox login to Quicken fails same login works in Edge

got a new laptop and installed Firefox and logged in. Went well except, login to Quicken fails and trying set a new password also fails. Each new password was rejected in… (read more)

got a new laptop and installed Firefox and logged in. Went well except, login to Quicken fails and trying set a new password also fails. Each new password was rejected in Firefox. Used the last new password successfully in Edge in the new laptop and in Firefox on my old laptop.

Asked by vicki_n_john 4 months ago

Last reply by FredMcD 4 months ago

Firefox wopn't open with Mac 12.2.1

I upgraded to Mac 12.2.1 and Firefox wants cookies to open but I have tried Norton and system privacy and set to "allow" but it keeps giving me to allow cookies. What do … (read more)

I upgraded to Mac 12.2.1 and Firefox wants cookies to open but I have tried Norton and system privacy and set to "allow" but it keeps giving me to allow cookies.

What do I need to do?

Asked by BigLarry96 4 months ago

Last reply by FredMcD 4 months ago

start up

Hi, Every time I start firefox it wants me to close it and reopen it again. Today it was not updated. I looked for the solution and I have it set to not remember sites. I… (read more)

Hi, Every time I start firefox it wants me to close it and reopen it again. Today it was not updated. I looked for the solution and I have it set to not remember sites. Is That why?

Asked by dmelidones234 4 months ago

Last reply by FredMcD 4 months ago

  • Locked

unable to convert pocket to firefox

I have years of websites saved on pocket, which I paid for. My pocket account has a different email than my firefox account. How do I change my login form pocket to firef… (read more)

I have years of websites saved on pocket, which I paid for. My pocket account has a different email than my firefox account. How do I change my login form pocket to firefox?

Asked by brian100 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago