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  • Archived

save from net.helper

I receving the following error message "Error: indexedDB API missing " when I try to use the green button of the extension 'save from net.helper' on youtube on firefox, s… (read more)

I receving the following error message "Error: indexedDB API missing " when I try to use the green button of the extension 'save from net.helper' on youtube on firefox, someone can give the answer to totally solve this problem? I would be grateful.

Asked by gustavocrfex 1 year ago

Last reply by gustavocrfex 1 year ago

  • Archived

Login Issues with websites

When using Firefox, I cannot login to certain websites that I can login to using Chrome. When this happens, I am always told to use Chrome to solve my issues and it usual… (read more)

When using Firefox, I cannot login to certain websites that I can login to using Chrome. When this happens, I am always told to use Chrome to solve my issues and it usually works.

I am currently having issues logging into "nespresso.com". The user name (email) and password are correct and work when using Chrome.

Please advise. I really don't like having to rely on Chrome!

Asked by kstevens78 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Website login box gone, disappeared, missing

Firefox 94.0.1 Win 10 Websites such as banks and investment sites which normally have a box for login info appear when you click the login button ... nothing appears. C… (read more)

Firefox 94.0.1 Win 10 Websites such as banks and investment sites which normally have a box for login info appear when you click the login button ... nothing appears. Checked with safe mode... problem persists. Checked with another browser... MS Edge... works in that browser. Problem started a day ago and has persisted. No known settings have been changed. I've checked about:config and javascript does not appear to be disabled. I can't find anything that could be causing this in settings. images attached... what it looks like in Firefox and what it looks like in Edge.

Asked by FITorion 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The game I always play with Firefox is not loading

This is the page https://apps.facebook.com/mergecraft/?fb_source=canvas_bookmark Nothing loads, no error messages. Just blank. Everything else seems fine. … (read more)

This is the page https://apps.facebook.com/mergecraft/?fb_source=canvas_bookmark

Nothing loads, no error messages. Just blank. Everything else seems fine.

Asked by leddag 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Instagram Posts Cut Off On Right Hand Side

The right hand side of posts is cut off. The Like icon are half cut. Sometimes the content/text of the comment is cut off too. It does renders completely fine on other br… (read more)

The right hand side of posts is cut off. The Like icon are half cut. Sometimes the content/text of the comment is cut off too. It does renders completely fine on other browsers, like Chrome.

Asked by EB 1 year ago

Last reply by EB 1 year ago

  • Archived

Firefox Screen Interface

'All of a sudden my firefox home page is not showing the tool bar at the very top of the screen. Above the open tab row. And when I open Firefox it is opening minimized. … (read more)

'All of a sudden my firefox home page is not showing the tool bar at the very top of the screen. Above the open tab row. And when I open Firefox it is opening minimized. I reinstalled the browser and it working fine. Then when I logged on this morning the problem was back. Any suggestions on what the problems is. And how to fix it...Regards, Richard

Asked by rcwashburn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Locked out of all features on PayPal: getting mail, dending, receiving payments, sending payment, and as a 90-year-old with a severe visual problem, I feel utterly helpless. year

Hello, I've been having a devil of a time trying to understand the complex cyber lingo in your directions. Is it possible to tell me in simple English what I can do… (read more)

Hello,

    I've been having a devil of a time trying to understand the complex cyber lingo in your directions.  Is it possible to tell me in simple English what I can do to solve my problem?
   Your help would be greatly appreciated
       Dom C.,New Rochelle, NY

Asked by bookbyrd 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Problem with a website using Windows 11

Hello. I have just installed Windows 11 and have a problem with the Firefox browser that I didn't have with Windows 10. On the Talk Radio website: (https://talkradio.co.… (read more)

Hello. I have just installed Windows 11 and have a problem with the Firefox browser that I didn't have with Windows 10.

On the Talk Radio website: (https://talkradio.co.uk/), there is a "Listen Live" button which, when clicked creates a popup window for their Radio Player application. Under Windows 11, the window pops up, but is empty (this was fine under Windows 10). I tried this with Edge and it works fine.

Could someone look into this please? I don't want to have to use Edge.

Many thanks,

Kevin

Asked by krs6 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Printing Page - add Current to All or Custom

on printing option need to add current to choices normally only need to print page 1 now it take a few extra steps to do this - only page choices now are ALL or Custom th… (read more)

on printing option need to add current to choices normally only need to print page 1 now it take a few extra steps to do this - only page choices now are ALL or Custom then type 1 or more pages

Asked by Lynn 1 year ago

Last reply by Amelia 1 year ago

  • Archived

Appraisal Port web site will not work

I am a real estate appraiser and one of my websites will not work. I have contacted them and they determined it was a firefox problem. When I go to the site it starts o… (read more)

I am a real estate appraiser and one of my websites will not work. I have contacted them and they determined it was a firefox problem. When I go to the site it starts out file until I try to use the app. FireFox says it is slowing down firefox. See attached screenshot pdf. when I close it I get crazy stripes See attached screen shot. This is a vital web site. I will not be able to use firefox if we can not correct this problem. It happened after an update was installed.

Asked by beauxcaroldavis 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Incorrect account information

Hi Whenever I click on my account, a dropdown appears with various bits of information. One of those shows information from my linked devices. I have an iPhone SE and a M… (read more)

Hi Whenever I click on my account, a dropdown appears with various bits of information. One of those shows information from my linked devices. I have an iPhone SE and a Macbook Air. However, the title for my iPhone SE reads "Firefox on Pete's iPhone 6". Elsewhere, for example in my account, it reads "Firefox on Pete's iPhone SE - which of course is correct. So, I'm just wondering why the dropdown is showing an iPhone that I cleared and sold years ago - unless, of course, you are getting mixed up between the two. I have attached two screenshots to help with this issue. Remember that there did used to be an iPhone 6 SE. But there is also a newer iPhone SE. The two are very different beasts.

Asked by prothalus 1 year ago

Last reply by prothalus 1 year ago

  • Archived

Other browsers work

Hi. Here is a note I sent to the webmaster of this website. Thought you might be interested. This has been a chronic problem for some time with many many websites. Hi, … (read more)

Hi. Here is a note I sent to the webmaster of this website. Thought you might be interested. This has been a chronic problem for some time with many many websites. Hi,

I presume you know about this: Your website (e.g. MyMaxim Login | Maxim Integrated www.maximintegrated.com/en/mymaxim/login.html?resource=%2Fen%2Fstorefront%2Fmy-orders.html&$$login$$=%24%24login%24%24&j_reason=unknown&j_reason_code=unknown) does not work (in some cases) with the Firefox browser.

In fact, in forming this email it reports " Press Ctrl+V to Paste. Your browser doesn't support pasting with the toolbar button or context menu option.".For example, if I press "login" or "register", it does nothing. If I go to the MS Edge browser it works. Ctrl+V pastes "www.maximintegrated.com/en/mymaxim/login.html?resource=%2Fen%2Fstorefront%2Fmy-orders.html&$$login$$=%24%24login%24%24&j_reason=unknown&j_reason_code=unknown" which I copied from the link to the subject web page.

However, many of the other links work fine (e.g. product information, etc).

Assuming you know about this, could you tell me why? I've found this on many websites...and it's been the case for quite a long time now. But I've never found anyone who could tell me why. I'll go to Firefox with this too, but in case you know, I'd appreciate hearing from you...and Firefox might too.

Thanks...

Todd Marshall Plantersville, TX

Asked by Samsung phone 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cursor jumping to beginning of line

When typing in emails the cursor jumps to the beginning of the line of text. This is happening to two different computers in our organization. We have tried running in … (read more)

When typing in emails the cursor jumps to the beginning of the line of text. This is happening to two different computers in our organization. We have tried running in safe mode, uninstalling and reinstalling as well as disabling all add-ons and these. Nothing has resolved the issue. Our installations are update to date. We are running Windows 10.

Asked by kbeez3 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Won't Load

I'm a digital subscriber to our local newspaper, The Sacramento Bee, and several days ago, Firefox, which for years has reliably accessed the publication, began refusing … (read more)

I'm a digital subscriber to our local newspaper, The Sacramento Bee, and several days ago, Firefox, which for years has reliably accessed the publication, began refusing to do so, whereas it readily continues to access every other website, be such periodicals or otherwise.

Can you help me determine the cause and a remedy?

Asked by howardjw 1 year ago

Last reply by howardjw 1 year ago