Firefox Support Forum

I was downloading a 3 GB file from Mega. Unfortunately this Mega file hosting web site downloads the file into a temporary location through the browser instead of downloading it like a normal download.

Anyways, while I was downloading, at 54% the download got interrupted saying transfer quota exceeded and I need to wait 4 hours to continue download again. and my girlfriend didn't know this so she thought my download already completed and deleted the file :( After 4 hours of waiting I was unable to continue the download since the file is no longer avaliable anymore :/

Now my question is, where this 1.5 GB file gone? I have already checked %AppData%\Mozilla\Firefox\Profiles\myprofile\storage\default\https+++mega.co.nz but it's not there, the folder size is 102 KB. I checked %AppData%\Mozilla\Firefox\Profiles\myprofile\storage\temporary too but that folder is completely empty. Also checked AppData\Local\Temp as well but it's not there either. The size of my Temp folder is just 10 MB.

While I was searching this, I saw some people saying (if I understood correct) the temporary download location of Mega isn't in hard drive, but in the RAM instead. I want to ask can anyone confirm is this actually true? and if so what happens to that space in RAM when download interrupts like this? Does it delete it from RAM automatically when I close Firefox?

Can anyone with knowledge in this regard please help me with this problem :( I am on SSD and already have a very few space left and I don't want to clutter my SSD with 1.5 GB unusuable file :(( Neither want 1.5 GB space got occupied in my RAM :((

Thank you so very much in advance.

Firefox went from being accessible to displaying a notice saying that I did not have the appropriate permissions to access the shortcut. I restarted my computer and it did not change. I reinstalled Firefox and lost years worth of bookmarks. Are they gone for real? Wtf happened?

I am trying to sign in to my Kirkus account but Firefox refuses to accept my name and password for the account. It insists I need to create a new account. Why?

Is it because I originally signed up with Kirkus via Google Chrome?

I am having a lot of problems with Firefox lately. Not being able to sign in to my bank accounts or to Pay Pal to pay bills.

This is so frustrating that I want to remove Firefox as my home browser. I truly don't know what you are doing now that you didn't do before. I have never had these problems in the past. Pamela J. Brink, RN, PhD Professor emerita

I am having these problems with Firefox and do not want to change my default settings:

1. I can not track a package from UPS Worldship (UPS tech. can not figure it out). 2. Our products on Amazon that we sell do not add to cart. I have to go into History and clear out cookies and cache.

Can you give me a recommendation on correcting these problems?

Hello together.

I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.mozilla.org/en-US/questions/1333547 https://support.mozilla.org/en-US/questions/1321038

Symptoms: After FF starting it loads pages fast enough. After several minutes of using pages start be loading very slow. Loading slowness increases until it becomes blocked continuously. Reload button has no effect. I tried everything from here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - No effect.

Work around done: When windows is loading in Safe Mode the problem disappeared. If I disable Windows Defender Firewall the the problem disappear and appear after firewall enabling again in several minutes (same as after FF restarting) When I go to <current network settings> and switch Network Profile from Public to Private or from Private to Public the problem disappear but goes back just in several minutes (same as after FF restarting). Windows 10 Restorehealth has no effect, and reports that everything is OK with system files (DISM.exe /Online /Cleanup-image /Restorehealth ) The most strange thing Windows 10 In-place Upgrade has no effect.

I found out the core of problem is that Windows Firewall is blocking FF internal interprocess communication on local TCP ports. Yes, you would say it is not possible and firewall doesn't affect local port communication but in my case it is a fact. I used the ProcessMonitor from Windows Sysinternals, and Windows Defender Firewall with Advanced Security log. Screenshots shows this fact. On first two lines from Firewall log you see a Local Port Communication blocking, on ports 1401 and 1400. Next Screenshot from ProcessMonitor shows (see blue colored lines) that it was exactly FF communication, where I was trying to reload a page several times.

Any ideas what to do with it? It seems like Microsoft’s way fighting a concurrent web browsers, but I hope it isn’t.

Now I use FF version 94 but the problem starts from 88. I was trying FF downgrading to version 75 with no effect.

Nascar for one, there is no error message, just a white space where the video should appear but does not. There is no error message. https://www.nascar.com/video/franchise/all-videos/sneak-peak-kevin-harvicks-car-stopping-burnout-on-broadway/ Clicking on another video, the caption changes, but still on video.

It plays fine in Chrome. I am using 94.0.2 I have tried unchecking hardware acceleration and use recommended settings.

Thanks Henry

Hi, The problem I have is that when i download a screenshot in Firefox, left click the download arrow in the top right corner, click on the file, I get a message that says "the app didn't start". Never had the problem in November but seems to have happened after a Firefox update. I have the most current updates for Windows 10 pro 64, Firefox has been removed and reinstalled, Comodo was disabled, Strong VPN was disabled, browser privacy was set to standard, I have set up a separate folder for Firefox downloads and get the same message. I should note that these are all .png files. What app do I need and is it a Windows or Firefox app? Thank you for any help.

I almost exclusively browse privately using Duckduckgo/Firefox. I have a few news subscriptions, and other sites which require login each time I open them, which is a bit of a nuisance. Some of them have a "remember me" checkbox, but it doesn't seem to work-I have to log in each time. Is there a way around this? By the way, the "Add Images" button on this page will not let me add a screenshot of the message I am getting.

thanks

Hi. sometimes I attempt to open a bunch of tabs and visit them later while I'm offline. the problem is when I open these tabs, All images hasn't been loaded and seem to be waiting for the internet connection to load. I've tested it on other browsers and none are like this and its really annoying me! Please help...!

As the subject says, when attempting to upload images from my computer (Ubuntu 20.04 on Firefox 94), often but not always, the result will be a visual glitch similar to the image attached. The only time which I have ever used Zoom on Firefox, the same issue happened when I tried to use my webcam, except that the lines rapidly changed colours.

I apologize if this issue has been solved in another thread, but this is a bit hard to describe without the picture, so my attempts to search for said thread were unsuccessful.

The issue is not present when I upload the images in question via mobile. Turning off my extensions has no effect.

The image attached is taken directly from attempting to upload a profile picture to my Firefox account, but I have experienced this issue with websites like Twitter and Ebay for example. I have never had this issue with Imgur, for example, even though I am doing nothing different (uploading images). I do not know why this only occurs for a select few websites.

Any responses or help is appreciated!

https://support.mozilla.org/en-US/kb/customize-firefox-home-screen#w_customize-firefox-home

I believe this info is relevant, but this undated page may be out of date (I am on Windows 10 with 94.0.2 ) -- I do not see the things they refer to:

"Tap the menu button:" which has a URL, a "1" in a box, and a three-vertical-dots array in a red box.

Clicking upper-right-corner icons at random has "disconnected" my account. Just getting in deeper. I bet I have to log in again...

I really do like the new colors and I switch between them often. What is motivating you to remove them starting with Firefox 96? Do I really have to turn off auto update to make sure I have my favorite Colorway enabled before the update?

You've adopted two common phrases and tried to apply them to Colorways:

1 - "limited time only" - This usually means you just have to acquire it during a limited time window; you don't lose it after the time window has passed.

2 - "limited edition" - This usually means a limited number of people can acquire it.

Based on my understanding, neither phrase applies to your Colorways offering.

Would you please reconsider? Mozilla is one of my year-end charitable contributions; does that give me any more clout? :)