Firefox Support Forum

bold text The message says that you have apparently locked my account because, supposedly, one of your emails was returned. Maybe if you didnt insist on sending gazillions of worthless emails, things like this wouldnt happen! Please unlock this account immediately

Sir, Hanging, crashing, and error problem after new or last update. Please do the needful as early as possible.

Thanks with regards DAV P.S, Noamundi,West Singhbhum, Jharkhand - 833217

I have the latest version (93.0) 64 bit installed on Windows 10 Professional. Just after updating to this version, the browser now has all kinds of problems with freezing, not displaying pictures on webpages like Amazon. It's not addons. And no, I don't want to do a clean reinstall. I want it to work, or a link to the older version which was working fine.

I'm unable to view News pages on bbc.co.uk. I can see, eg https://www.bbc.co.uk/news then click on categories eg "tech" but every article I click on just comes up as a blank page. It looks like it loads for a split second then vanishes. It doesn't happen on the BBC's Sports pages unless it's a link back to News.

Running v93 on MacOS 11.5.2

I cannot log in to my Firefox account, even after resetting my password. The attached screenshot shows the dialog box that refuses my password and continually pops up. I can log into this support page from the browser.

Every time I click on a link from any browser page, I get a page that says to try again, like couldn't connect error message to the effect. Once I click on the try again button it loads just fine. Is this a browser issue or have I possibly been hacked and the hacker is getting my info forwarded to him/her causing the browser to not recognize the command, and then once I click try again it goes on like normal?

For some reason I can no longer access a state website (https://legis.wisconsin.gov/) from my laptop, either with Firefox (my normal browser) or Chrome. I get the message that says my request has 'timed out'. However, I CAN access that site from my smart phone, using Firefox. I haven't intentionally changed any settings on my laptop. I have no problems accessing any of my other sites (Gmail, Facebook, etc.). Using Firefox version 93.0 and Windows 8.1

I was trying to clear the history from my browser, and instead of clicking Shift > Command > Delete, I clicked Shift > Command > '+', which changed the zoom for the home page, but after putting it back, now I cannot clear history anymore because the keyboard command no longer pulls up the option, and the Clear History option in the menu is greyed out?? (attached) I think I am going to have to uninstall then reinstall the browser to fix it, but not happy about this, and do not understand why this would happen. Can someone explain this stupidity to me please?? Thanks in advance!!

Trying to log onto my regular Coles Supermarket and Target websites cannot because it is coming up with an error 403 XID: 198846465 why is this? Please Help ASAP. Thank you. What should I do. Tried clearing history and cookies not working. H

Yours Sincerely Anne Martyn

To repeat, when i click a link in osx, two firefox windows open. One contains the link I intended to open, and the other displays my set homepage. This has happened on my old iMac and when I migrated to my new iMac back in April. I just purchase a new MacBook Pro and decided to do a completely fresh install of what I needed for portability use. I did however use Firefox Sync to load everything that I have in Mozilla (bookmarks, add ons...) the same on both computers. After that the two windows opening started happening again. So I'm sure it has to be something simple that I need to change which was also synced to this new machine. Can anyone help?

Thank you in advance

On https://sanfrancisco.cbslocal.com/category/weather/, we have repeatedly set Firefox to block audio and video autoplay (in Privacy/ security/ permissions. It works that one time, then reverts and does autoplay. It's very annoying. Can this be fixed?

Asked this purticular question about a week ago got a reply tried some of the advice didn't help my problem so far appreciate it thank you. The question asked was why I could not login these two purticular websites in Australia. 1. Target.com.au cannot access this website at all, and 2. Coles.com.au can bring up website but when try to login it comes up with the following err/information:Error 403 Forbidden

Forbidden Guru Meditation:

XID: 38235559

Varnish cache server Please help Thank you

yours sincerely Anne

Whenever I attempt to go to gmail Firefox will autocomplete a broken link that doesn't take me anywhere. I have deleted it from my history and it will not leave the search bar auto fill thing no matter what I do. It's driving me up the wall because it has been killing my workflow. I know it's a really minor issue but I've been dealing with it for months and my frustration with it has also been compounding for months. I've googled it many times and it feels like I've tried everything and I just can't fix it. Please somebody tell me how to fix this.

Only the NY Times website doesn't remember my log-in details. I've emptied the cache and deleted the password. Quit FFx and re-entered the log-in. Safari is OK on the NY Times.

I am trying to9 use a web site that includes the following code in the page source:

           <select class="form-dropdown validate[required]" id="input_70" name="q70_ethnicity" style="width:150px" data-component="dropdown" required="">
             <option data-calcvalue="0" value="">  </option>
             <option data-calcvalue="315236000" value="White British"> White British </option>
             <option data-calcvalue="315237009" value="White Irish"> White Irish </option>
             <option data-calcvalue="40124002" value="Other White Ethnicity"> Other White Ethnicity </option>
             <option data-calcvalue="185988007" value="Black Caribbean"> Black Caribbean </option>
             <option data-calcvalue="18167009" value="Black African"> Black African </option>
             <option data-calcvalue="315279003" value="Other Black Ethnicity"> Other Black Ethnicity </option>
             <option data-calcvalue="186003008" value="Bangladeshi"> Bangladeshi </option>
             <option data-calcvalue="414481008" value="Indian"> Indian </option>
             <option data-calcvalue="1860062003" value="Pakistani"> Pakistani </option>
             <option data-calcvalue="90087003" value="Arabic"> Arabic </option>
             <option data-calcvalue="33897005" value="Chinese"> Chinese </option>
             <option data-calcvalue="372148003" value="Other ethnic group"> Other ethnic group </option>
             <option data-calcvalue="1024701000000100" value="Prefer not to say"> Prefer not to say </option>
           </select>

In Firefox on my Macbook Pro and on y iPhone, his drop down is empty and the above code does not show in the source. If I use Safari, on my Mac, the code above is present and the drop down works as expected. Is this a construct not supported by Firefox?

Hello,

I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twice.

I was clearing Recent History when FF crashed and lost many important open tabs. This happened with V. 93.

I back up daily with Time Machine. I'm wondering if there's a file in Application Support or elsewhere it can restore to bring the tabs back?

System profile attached.

Any help appreciated. Peter

I work for a university where we use Blackboard as the VLE. Blackboard recommends Chrome and Firefox, but I'm having issues with the new 'Ultra' upgrade.

Since the pandemic began, many universities have used Ultra Collaborate for synchronous online teaching, which produced some minor issues in Firefox that were, I suspect, related to the privacy settings.

We are now testing the full Ultra VLE, and I find that Firefox hangs, and I get an error message that advises that I stop. I've uploaded the screenshot below.

Any ideas?