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  • Archived

Looking for a solution/work around to the new FF protocols which do not allow exceptions

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpub… (read more)

Looking for a solution/work around to the new FF protocols which REFUSE exceptions, which has cut me off from streaming from LEGITIMATE web sites like https://news.stlpublicradio.org/ and other sites as well.

I have used FireFox since Netscape, but am now using Chrome which works fine.

Security is great, but when the security Trumps the ability to actually USE the web sites, then how is that different than just blocking the "offending" website.

You should ask yourselves why the FF market share is so low.

You guys need to come out of the clouds and smell the digital earth where most of us dwell. I love you all for what you do, but you seem to be blowing it. Please get it together.

Asked by BertD FireFox 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Password refusal

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept … (read more)

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept my password despite changing it. Works fine in Brave and Chrome. Also fine on my laptop (didn't clear anything there). Any help sincerely appreciated.

Asked by amigaman 1 year ago

Answered by amigaman 1 year ago

  • Archived

Help with Error Message

I cannot login to Yahoo mail on Firefox. I get this message: An error occurred while processing your request. Reference #97.b77a4217.1617032828.126c59… (read more)

I cannot login to Yahoo mail on Firefox. I get this message:

         An error occurred while processing your request.
         Reference #97.b77a4217.1617032828.126c598b 

This might be a problem with Yahoo, but I am able to login on other browsers.

Any ideas?

Asked by Richard Ivanhoe 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Search via address bar corrupted?

Hello! I am used to search via address bar (My browser: Firefox 87.0 64 bit, Windows 10 Pro, Build 19041.867 ). Since a few month I sometimes receive an annoying Message… (read more)

Hello!

I am used to search via address bar (My browser: Firefox 87.0 64 bit, Windows 10 Pro, Build 19041.867 ). Since a few month I sometimes receive an annoying Message wich I can not get rid of (image).

I deleted Firefox completely and installed it again. My Virus scan and Spybot Search and destroy did not report any results.

My only Add-on is AdBlocker ultimate.

Plugins: OpenH264 Videocodec and Widevine Content Decryption Module.

Search via Google did not help.

I suppose that something is corrupted.

I finally have no clue how to solve that problem and would be glad if somenone could help me.

Thank you in advance!

Asked by Flinsi_Hack 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Do I have to get Microsoft's Edge if I am 100 % satisfy with Firefox. I think I'm being bully to get Edge.

Today I found out that Many apps on my system work in the background and slowing down my machine. I enlisted the consulting assistants of an expert and was told that the … (read more)

Today I found out that Many apps on my system work in the background and slowing down my machine. I enlisted the consulting assistants of an expert and was told that the biggest are Adobe and Microsoft. I had a cleaning done to my system and the results were amazing. I disable Apps I didn't need, uninstall App I did not use in a long time and disable services that did not provided me with any substantive experience or improvement in productivity. The results were amazing. My system was running faster than I have ever seen it run, including the first year after I purchase it. Well, about 2 hours later, I got this notification from Microsoft saying that I have to enable these optional services because Edge would make it better for me to serve the web and have a custom experience and get tailored adds based on my activity. If I had a choice I would pick No Adds. After I read their notification that I had difficulty reading and understanding little of it, I felt pressure to signed up with Edge as my browser. These services were eating my resources like there was no tomorrow and were effecting my productivity level. Microsoft's notification included a screen shot of the changes I did today in my settings with the disable buttons in Privacy and Personalization areas. I have all the required setting about diagnostics, etc. enabled, is there anything I can do to prevent them from using me like a cheap prostitute? Can they shot my account down for that? Is there any other OS providers I could get?

Asked by Agnostos 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Pocket

Hi, I'm using Firefox 87.0 on Mac OS Big Sur and lately the feature Pocket is no longer available via the library button in the toolbar. Does anyone know why?

Asked by fanfar 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

-new-window Command Randomly Runs Causing Large CPU Spike (Linux)

(Pop!_OS distro used) I use a handful of resources to monitor my laptop's resources. The attached image is from the htop command (note that I've been using the laptop at … (read more)

(Pop!_OS distro used) I use a handful of resources to monitor my laptop's resources. The attached image is from the htop command (note that I've been using the laptop at most an hour, and it was compltely powered off before. Unsure why it says such high times.). Over the past four-ish months, I've seen firefox's new-window command (/usr/lib/firefox/firefox -new-window) function very strangely. Two instances of the command randomly run for extended periods of time (anywhere from a few seconds to two or three minutes, often towards the longer end), taking up ~100% of the cpu usage for each given one second interval (the time my htop is configured to check). While I'm aware htop records cpu statistics extremely different than task manager (frankly, I'm not quite sure how it measures), this cpu spike takes place with other irregular fluctuations in my laptop, which says to me that the command is in fact doing something. When the cpu spikes occur, I see my cpu temperature rise up to 80 degrees Celsius, and it's frequency hit it's cap for only a handful of threads, while the rest stay completely unchanged.

To clarify the extent of the randomness when I say the commands run randomly: this happens without any pattern that I can identify. I've had anywhere from 1 to 10 tabs open, resting in the background from anywhere between a couple minutes to half an hour, and two new-window commands will run, unprompted, as described above. I've been scrolling through an article, and out of no where, the twin commands run. I've loaded up webpages and the commands have run. I've been watching videos, simply opened a new tab (ironic given the command name), just anything you can do on the web browser, and the commands have run. And there have been days where this issue doesn't happen at all. This can happen numerous times while I'm on firefox. It could happen once, followed by a lot of intervals of the commands running, or it could be a while before the next time it happens.

The one thing that sticks out like a sore thumb to me is that, as I mentioned at the end of the first paragraph, I see one thread 'catch' and cause this spike. It's a random thread, it can be a different one each time this happens during a given session on firefox, but I've only every noticed it to be one thread.

Not sure what's up. I tried to be as detailed as possible since I could find anything about this on these forums.

Asked by ss8607196 1 year ago

Last reply by ss8607196 1 year ago

  • Archived

Excel Documents from SharePoint freezing in Browser

Every excel document I open via Sharepoint on my firefox browser, crashes/freezes, making me unable to work in and I have to force close that tab, as even reloading does … (read more)

Every excel document I open via Sharepoint on my firefox browser, crashes/freezes, making me unable to work in and I have to force close that tab, as even reloading does not fix the issue. This happens so fast, that when opening an excel via link, I don't even have time to choose the option 'Open in App'. I have already 'cleaned' my firefox, but the issue has not disappeared.

Asked by gabrielagalbier 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

How to collect the same subject fields under ONE new file?

I have special interests and want to collect many web addresses of the same interest under one file. I have tried to in the bookmark column to right click and hope for th… (read more)

I have special interests and want to collect many web addresses of the same interest under one file. I have tried to in the bookmark column to right click and hope for the possibility tp see NEW FILE. However I haven't succeeded. Would anyone help me?

Asked by njm 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Trojan reported by Malwarebytes. Blocks email attachments

How to overcome this Trojan threat? Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 4/5/21 Protection Event Time: 12:41 PM Log File: 7143c342-95b8-… (read more)

How to overcome this Trojan threat? Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 4/5/21 Protection Event Time: 12:41 PM Log File: 7143c342-95b8-11eb-838e-94c691a117ad.json

-Software Information- Version: 4.3.0.98 Components Version: 1.0.1173 Update Package Version: 1.0.39110 License: Premium

-System Information- OS: Windows 10 (Build 19041.867) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: www.fastmailusercontent.com IP Address: 66.111.4.87 Port: 443 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


(end)

Asked by JT 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to completely disable search in address bar and only have it in search bar.

I am studying web development and need to be able to enter localhost and a port number into the address bar and have the browser use it. Instead I get search results. T… (read more)

I am studying web development and need to be able to enter localhost and a port number into the address bar and have the browser use it. Instead I get search results. This is SOOOOO annoying. I tried putting the search bar separate in the options, but that just gets you 2 search bars, which makes zero sense. Is there a way to change this behavior? I am completely frustrated. I don't want to have to go back to Chrome, the horrible resource hog, to complete my classes because I can't even run an emulator if I'm using it.

Firefox, Windows 10 64-bit.

Asked by ljhcnmt 1 year ago

Last reply by milosagastume11 1 year ago

  • Archived

Cannot Read Bookmarks Bar Labels

I have never seen this before, but the "a's" are missing from the labels on my bookmarks bar. They are either missing or whited out. There is also a white line before t… (read more)

I have never seen this before, but the "a's" are missing from the labels on my bookmarks bar. They are either missing or whited out. There is also a white line before the "e's". I have attached an image.

Thank You,

Janet

Asked by JanetEC 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why is NumLock locked on in Firefox?

I have searched, but not found an answer to this. How can I shut off Numlock, which, apparently is ON by default in Firefox? I use the keypad for direction, not numbers.… (read more)

I have searched, but not found an answer to this. How can I shut off Numlock, which, apparently is ON by default in Firefox? I use the keypad for direction, not numbers. The problem is just in Firefox, not other programs. Please help. Thank you.

Asked by ponder1 1 year ago

Last reply by ponder1 1 year ago

  • Archived

Firefox V88 lädt Seiten quälend langsam oder gar nicht, trotz nagelneuem Macbook (Big Sur) und frischer Neuinstallation FF!!

Firefox V88 lädt Seiten quälend langsam oder gar nicht, trotz nagelneuem Macbook (Big Sur) und frischer Neuinstallation FF!! Bei der neuen Hardware sollte der FF flitzen,… (read more)

Firefox V88 lädt Seiten quälend langsam oder gar nicht, trotz nagelneuem Macbook (Big Sur) und frischer Neuinstallation FF!! Bei der neuen Hardware sollte der FF flitzen, aber es ist genau anders rum. So langsam war ein FF nicht mal vor 10 Jahren. Wo liegt das Problem? Bei Big Sur? Bei Apple? Bei FF? Bei mir? Dann höchstens am Synchronisieren, denn sonst habe ich nix mit dem frisch geladenen und installierten FF gemacht. So ist er unbrauchbar. Safari läuft schnell. Google Chrome läuft schnell. Das alte Macbook (Mojave) mit FF78 läuft schnell.

Und Feedback an Mozilla ist unmöglich! Der Link zum Feedback auf der Feedback-Seite führt nur auf diese Seite zurück, und eben nicht zu einer möglichen Eingabe für ein Feedback. ( https://qsurvey.mozilla.com/s3/Give-feedback-landing-page ) Ist Feedback nicht mehr gewollt?

Wer kann gegen meine Enttäuschung was tun? bzw. wie kann dieses Enttäuschtsein über diesen FF wieder in Freude am FF gewandelt werden? Danke

Asked by uhmp57 1 year ago

Last reply by uhmp57 1 year ago

Virtual assistant on Nationwide building Society uk won't work with Firefox 87.0

Firstly, I prefer not to use the latest version of Firefox and don't wish to get involved in a discussion regarding this decision. After contacting the above UK bank rega… (read more)

Firstly, I prefer not to use the latest version of Firefox and don't wish to get involved in a discussion regarding this decision.

After contacting the above UK bank regarding my inability to access their virtual assistant in order to send them a message (a new function they've come up with), after going through all troubleshooting methods they suggested (clear cache, delete cookies), I was eventually told that this is a recognised problem with Firefox, and was advised to go to Microsoft Edge.

Obviously I don't want to do this.

Is there a way round this, please?

Asked by silverman166 2 weeks ago

  • Archived

about this search feature, the more words I add the more results are returned

About using these firefox support pages and this search feature specifically. the more words I add the more results are returned there seems to be no intellegence in sel… (read more)

About using these firefox support pages and this search feature specifically.


the more words I add the more results are returned there seems to be no intellegence in selecting the appropriate answer, it all appears keyword driven.

This is not beneficial in reaching the correct answer. At times I will go to 'Ask your question' because of this and I can guess many of us do. No one wants to read un-related articles!

I would expect to see the results lessen by adding more keywords to a refinement which I can then see in real time.

Asked by GIlbert Bigelow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

is there a forum specifically related to the add-ons only

At times I would like to search for an add-on that I can not "Phrase" the description of as such: 'I am looking for an addon that will download every page I visit for a p… (read more)

At times I would like to search for an add-on that I can not "Phrase" the description of as such:

'I am looking for an addon that will download every page I visit for a predetermined time automatically and make those downloaded pages accessible to the open tabs from which those downloads came from so that I can have the cache on hard drive"

I don't know how to call this thing by a search term and need help with this one question really.

I would have other question also such as how to build an add-on.

Is there a forum specifically related to these add-ons only This forum should be specific to the types of add-on we see in Firefox and Google Chrome for developers and enthisiasts.

I see no link to such a forum in the addons page though there is the link to Manage add-ons; or, is this the best place for such questions?

Thanks in advance!

Asked by GIlbert Bigelow 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

getting favourites and okmarks toolbar back from an old drive

hi i hope some one can help me, ive looked at youtube videos but its not helping. i have swapped my drive in my laptop to ssd. had to do a fresh install of windows 10 hom… (read more)

hi i hope some one can help me, ive looked at youtube videos but its not helping.

i have swapped my drive in my laptop to ssd. had to do a fresh install of windows 10 home as clone of drive failed a number of times. reinstalled firefox runs fine but obvioulsy i need all my favourites and book marks back along with bookmark toolbar dead without it..... i have access to the old drive via usb and can see the profiles folder but when (following youtube videos) ive copied it over i dont see my favorites or toolbar. im sure there is something im doing wrong or not done but the videos do seem to be for older vrns of firefox and so not 100%accurtae in what to do.

my name is bob and i hope someone can help.

Asked by bobwarner62 1 year ago

Last reply by cor-el 1 year ago