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  • Archived

Firefox delete my cookies without ask

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... ev… (read more)

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... every 2 days i close Firefox without deleting anything and then Firefox deleted some cookies (not all), can anyone help me since i can't contact directly with Mozilla.

Greetings.

Asked by Oscar 2 years ago

Last reply by Oscar 1 year ago

  • Archived

black pictures on the game Brain Candy

I get brain candy quizzes in my email everyday. Have had no problem with this until last week when the pictures that go with questions now come out black. Not sure how to… (read more)

I get brain candy quizzes in my email everyday. Have had no problem with this until last week when the pictures that go with questions now come out black. Not sure how to correct this problem.

Asked by momail_o 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I want to prevent the loss of my settings etc. after an update

Every so often, I lose all of my settings (ex. options, extensions, dashboard) after an upgrade. Just like today. I tried the recommendations but no joy. It will take … (read more)

Every so often, I lose all of my settings (ex. options, extensions, dashboard) after an upgrade. Just like today. I tried the recommendations but no joy. It will take me the better part of an hour to get everything back to working normally (for me, anyway), so I would like to know how to avoid this in the future. Thanks.

Asked by jay.samec 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I want to remove the bookmark thing under the address bar. I didnt put it there

is this a tip or a trick? I dont know. All of a sudden there are bookmarks under the address bar and I cannot find anything that tells you how to remove it. Doesnt see… (read more)

is this a tip or a trick? I dont know. All of a sudden there are bookmarks under the address bar and I cannot find anything that tells you how to remove it. Doesnt seem like this should be so difflcult.

Asked by jayess99 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

No lift, no scolling possibility

Hi, On some website pages, i have no possibility to scroll to view the toality of the page. Can somebody explain why ? Thank's for your help (sorry for my bad english but… (read more)

Hi, On some website pages, i have no possibility to scroll to view the toality of the page. Can somebody explain why ? Thank's for your help (sorry for my bad english but there is no french helpsite) André

Asked by André 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Garbled/masked pictures (eg: pdf thumbnails) and visualisations

For some time now I notice garbled/fuzzy/scrambled/... visualisations of different elements: pdf thumbnails: see first attachments. This happened both in the older as w… (read more)

For some time now I notice garbled/fuzzy/scrambled/... visualisations of different elements:

  1. pdf thumbnails: see first attachments. This happened both in the older as well as in the newest pdf viewer built into Firefox. I must say it happens most of the time, but not always.
  2. preview of uploaded pictures: sometimes when you have to upload a picture, after a successful upload to a site, it shows you a rendering of the uploaded picture, a preview. This then shows a similar "scrambling" as the pdf thumbnails above. Unfortunately I don't have a screenshot of this.
  3. repl.it console: the second attachment shows you how the first line of the repl.it console is scrambled/garbled. This happens for every repl and whether for new or existing ones.

All above issues only happen on Firefox and not on Safari, Chrome or Brave. Very strange, and I cannot find any related issue online. The above three items are the only occurrences. All other items are rendered correctly.

Asked by pieter16 1 year ago

Last reply by Sirfrisbee 1 year ago

  • Archived

Menu's not loading

Recently made the switch back to firefox from brave, whenever I click on a menu (such as an addon in the menu bar, or occasionally the settings menu on the bar), the wind… (read more)

Recently made the switch back to firefox from brave, whenever I click on a menu (such as an addon in the menu bar, or occasionally the settings menu on the bar), the window border will load but the window itself is just transparent.

any help would be appreciated!

Asked by Luna 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Saved logins

This few days firefox is signing me out randomly from several websites like Instagram, Amazon, Gmail, among others, even though I have not changed any settings and have b… (read more)

This few days firefox is signing me out randomly from several websites like Instagram, Amazon, Gmail, among others, even though I have not changed any settings and have been working fine for years. Already checked the suggested solutions about the settings and nothing has helped.

Asked by davarther 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I am unable to use the static site of m.facebook.com since 15/10/2020

I am unable to use the static site of m.facebook.com since 15/10/2020 at Firefox But before 15/10/2020, I was regularly using the static site of m.facebook.com at Firefox… (read more)

I am unable to use the static site of m.facebook.com since 15/10/2020 at Firefox But before 15/10/2020, I was regularly using the static site of m.facebook.com at Firefox. Why it's happening at Firefox?

Asked by alsadimdpromi83 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Not good as previuous versions

Hello Mozilla after updating to 81.0.2 I'm facing several issues like not loading pages properly,time taking etc could you please suggest any solutions. Thanks … (read more)

Hello Mozilla

after updating to 81.0.2 I'm facing several issues like not loading pages properly,time taking etc could you please suggest any solutions.

Thanks

Asked by sudheer 1 year ago

Last reply by Václav Trpišovský 1 year ago

  • Archived

Weird graphics bug when hovering over tabs

Recently I've been experiencing a weird bug when hovering over tabs (see attached screenshot). This started not too long ago, maybe a month or so. It happens randomly and… (read more)

Recently I've been experiencing a weird bug when hovering over tabs (see attached screenshot). This started not too long ago, maybe a month or so. It happens randomly and disappears if I relaunch Firefox. Initially I thought that this only occurred when my computer is connected to an external display, I'm using an old MacBook Pro with an integrated Intel graphics chip. So I figured maybe it was struggling with the resolution of my external monitor. But now it happened without it being connected to the monitor. Has someone experienced this?

Asked by wiktoria.nordqvist 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox don't move cursor with page down

Quite often when I page down to read message from website, then I found I missed something and like to go back one page, page up will bring me back to the top. Upon check… (read more)

Quite often when I page down to read message from website, then I found I missed something and like to go back one page, page up will bring me back to the top. Upon checking it is because Firefox don't move cursor with page down, the cursor still at the top and thus page up bring me there

It is really inconvenience and if anyway to fix that?

Asked by carfield 1 year ago

Answered by cor-el 1 year ago

  • Archived

Not Pulling up Items in Browser

I have been using Firefox a long time, but I am now experiencing problems. I go to indeed.com and it does not show all of the page - not showing parts of an application -… (read more)

I have been using Firefox a long time, but I am now experiencing problems. I go to indeed.com and it does not show all of the page - not showing parts of an application - but if I open up the same page in google chrome everything is there. I go to https://admin.goguardian.com/report/user/138475766 and it does not pull up the page, but I can go again to goggle chrome and it opens. This is very disappointing because I have been a Firefox user for years but now it seems unless we can figure out what is wrong, I will have to go to chrome. I have refreshed and it does not fix the problem. I am asking for any suggestions to try to get things to work.

Asked by shawnwil 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

unexpected lossing all data on firefox account

I formatted my disk and installed new windows, but after login into my Firefox account and tried to restore and sync my old data including history ,bookmarks and saved pa… (read more)

I formatted my disk and installed new windows, but after login into my Firefox account and tried to restore and sync my old data including history ,bookmarks and saved passwords, there wasn't anything, could anyone help me to retrieve them?

Asked by lohcatchall03 1 year ago

Last reply by Paul 1 year ago