Showing questions tagged:

Can't remove Old Firefox Data Folder from my desktop

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm… (read more)

I made the mistake to following Mozilla's advice on why my tabs stopped coming back after I closed out, despite the fact that I had that selected in my settings. Now I'm stuck with an "Old Firefox Data" folder on my desktop and I can't remove it because I need administrator privileges -- but it's my personal PC. WTF

Archived 5 30

Issue with Outlook.com

Over the past 2-3 months, Outlook, when opened on Firefox, continuously signs me out and forces me to sign in whenever I leave it open for more than a few minutes. Some d… (read more)

Over the past 2-3 months, Outlook, when opened on Firefox, continuously signs me out and forces me to sign in whenever I leave it open for more than a few minutes. Some days this occurs 5 or 6 times and has become very annoying. Even when I choose 'trust this device', or 'keep me signed in', or 'don't ask again for 30 days', it just automatically signs me out. I use 1 desktop and 1 laptop and this problem exists on both.

Also: I have a default font chosen for email composition that the system all of a sudden seemed to not recognize. I can select all content in an email and change it to my default font but it doesn't use it automatically. It either uses Segoe or Calibri depending on which computer I'm using. I have one laptop & 1 desktop. Oddly, if I place my curser down at my signature, which is formatted with my preferred font, the system will then use the correct font. As I'm typing, if I need to correct something, after doing so and trying to type the next word, it refuses to put a space between the where the curser is and the first letter of the next word. I literally have to start a new line by using the enter/return key, type the next word, then use backspace to take it back up to the previous line where it belongs. These are both small details but drive me batty!

I checked with my IT dept and they had me do a test drive on Chrome, which I NEVER use. Sadly, none of these issues exist in that browser, so for the time being I'm forced to use Chrome if I want to avoid the constant need to sign in and the other irritating malfunctions.

Anything you can point to or settings I can change to fix these issues?? Appreciate your assistance! Kayla Bates

Archived 1 30

Lost Tabs due to opening a new window

Hi Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this on… (read more)

Hi

Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this one tab, so i have lost all my previously opened tabs. Is there a way to get those back?

Thank you very much. Dimitris

Archived 2 30

Firefox tabs crashing left right center.

There going down like flies chief I have no idea how long they'll last or what the root cause is but I have report numbers listed below: bp-6a2f6577-50b4-4503-aa6f-edc0c0… (read more)

There going down like flies chief I have no idea how long they'll last or what the root cause is but I have report numbers listed below: bp-6a2f6577-50b4-4503-aa6f-edc0c0250714 7/14/2025, 5:44 AM bp-cca0da19-acc6-4699-b2fd-f78070250714 7/14/2025, 5:44 AM bp-3afd947d-1ab0-4e44-9fee-f4cbb0250714 7/14/2025, 1:05 AM bp-9399b8e9-a389-41bb-9231-a95d50250714 7/14/2025, 3:54 PM bp-8e2c1005-1c7b-49ea-8a50-dbb780250714 7/14/2025, 3:55 PM bp-d270fbee-4e08-4c3b-a6ce-870400250714 7/14/2025, 3:55 PM bp-1cd7a43d-c702-4a15-bb9f-396ef0250714 7/14/2025, 3:56 PM bp-e6cd9efa-9998-4408-872a-713c60250714 7/14/2025, 3:56 PM bp-23709997-e2af-4463-b1ce-b7a4f0250714 7/14/2025, 3:56 PM bp-d46d3db6-876e-4794-a500-f1a590250714 7/14/2025, 3:56 PM bp-723ea32e-8da6-46c0-bbc2-ea5190250714 7/14/2025, 3:56 PM bp-a8860709-a511-44de-9f6a-318560250714 7/14/2025, 3:56 PM bp-fa8c5f4b-5b15-46d1-8df6-ae76f0250714 7/14/2025, 3:56 PM bp-bc81e502-f570-4e59-86b3-e2d720250714 7/14/2025, 3:56 PM bp-ddfeae99-8833-4297-9d0c-010d20250714 7/14/2025, 3:56 PM

Archived 2 30

Sync Across Desktops

When the option to sync is present, why doesn't it actually sync all regular settings across multiple devices. Why do I still need to perform extra work, on par with a lo… (read more)

When the option to sync is present, why doesn't it actually sync all regular settings across multiple devices. Why do I still need to perform extra work, on par with a lobotomy, to get everything exactly as it needs to be? And why is the toolbar customization not in Settings?

You do realize that most people search for SETTINGS when they want to change any aspect of a thing. But you have right-click context menus that nobody knows exist.

At this point, maybe Edge is the better browser. Firefox makes a lot of assumptions of its users. I shouldn't have to meticulously keep track of every single piece of information AFTER a sync to make sure it's all there. It should just exist.

This includes toolbar customization, Home tabs/button setup (I have 3 regular tabs I use, and those did not translate over), Theme (regardless of the system wide theme, because it's already set on the core machine).

I don't enjoy having to google how to use your browser.

Archived 1 30

bookmarks

100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Ma… (read more)

100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Marty

Solved Archived 2 50

Homepage settings

This is more a suggestion than a question, on the homepage for browser it would be nice to have the option for a calendar. Not necessarily attached to windows calendars. … (read more)

This is more a suggestion than a question, on the homepage for browser it would be nice to have the option for a calendar. Not necessarily attached to windows calendars. Thank you.

Archived 1 50

How to retrive files from "Old Firefox Data" folder on desktop.

Hi, I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders wit… (read more)

Hi,

I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders with my bookmarks, sessions, logins, etc. How do I retrieve those to the new Firefox browser.

Thanks!

Archived 1 50

Facebook calling does not work

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop The issue that I'm … (read more)

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop


The issue that I'm having is Facebook calling is grayed out on the icons for Facebook. I have gone as far as refreshing Firefox and the two other factory restore options But neither of the three helped. I am using Microsoft Edge as a backup for Facebook video calling but I prefer Firefox for everything.


I have not found a workaround yet If you guys know of one please let me know I have contacted Facebook but they have not responded back to my my contact. The good thing is I have a work around But I would prefer my default browser get fixed ASAP.

Thank you to anyone that responds Firefox in my opinion is the best browser I hope to continue to keep using it as my default browser Have a great weekend

Sincerely GER RIT

Archived 1 60