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  • Archived

Many Firefox Processes take up too much RAM

Hello, I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and rese… (read more)

Hello,

I know this question has already been asked but the contents where a little different and the answer didn't really help me... I noticed this a few times and researched a few times but it didn't help.

Because of performance issues I checked my Task-manager and realized that RAM (and sometimes CPU but RAM ist my main focus) are being used extensively through Firefox: - a lot of Firefox-processes are open - this stays the case when I restart - also if just 1 tab open Now from my research I know I'm not the only one and it's supposed to be normal to some extend. But right now I've got 13 processes open! They are all under C:\Program Files\Mozilla Firefox\firefox.exe Then they are quiet similar: - Contentproc... Channel=xxxx (--> 4 numbers that vary ) - child ID x (--> 1 or 2 number that varys) OR ParentbuildID xxx (a lot of numbers that vary) (From now on I stop putting xxxes for numbers, but there still are numbers everywhere) - then some say IsforBrowser others SandBoxingKind others nothing here - Then they seem to all have prefshandle , prefmaphandle, prefslen, prefmapsixe - Then it varys again: --> For example one process which currently uses 500mb on it's own then says: jsInitHandle, jsInitLen, parentBuildID, win32kLockedDown -appDir.. C:\Program Files\Mozilla Firefox\browser, (then signs and numbers and later) gecko-crash-server-pipe

Please help.

They can't all be okay and necessary, can they? How can I recognize which Processes have which reason? Maybe some extensions are the problem? Maybe some processes are old and can be closed/erased? Anything to do with preferences on homepages or passwords? And if so, which is which? No preference is worth so much RAM to me ^^ But I don't wan't to erase everything on every homepage for nothing or very little mb either ;-)

Oh, yeah so some of those processes use only between 1 and 10 MB, others mostly around 40 MB (10-100 MB) but some of them (right now 3) use between 220 and 470 MB. Right now this sums up to more then 1GB, my only open tab is this Support Tab. It becomes a lot more while using Firefox.

Thanks in Advance.

Asked by mila.matthiessen 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox 130.0.1 crashes on every site

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in m… (read more)

To whom it may concern, My firefox on a Mac running 14.7.1 crashes on every site that I try to access. It goes to the below image that states "gah, etc". I have sent in mutliple crash reports and followed the troubleshooting on the forums. Steps followed so far -Restarted Firefox -Restarted Mac - Cleared Cache and temporary files -Cleared startup cache -disabled extensions -refreshed firefox -upgraded Mac OS

My next option seems to be to uninstall the programs and reinstall it, but I am worried about losing all saved information including passwords, bookmarks, etc. I cannot even access mozilla's site nor the ability to turn sync on.

Any thoughts would be welcome. Thank you, Adam

Asked by am47 1 year ago

Last reply by am47 1 year ago

  • Archived

Sites with logins not working/freezing on login page?

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of website… (read more)

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of websites that are crucial to my operations. Like Elementor.com. when I need to connect to my account, I enter my username and password and it just stays frozen on the login screen. If I go the Edge, it works just fine, but FF keeps hanging on websites????

Asked by Doug Sooley 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox accounts email preferences not working

I am trying to change my email preferences and the following is occuring: 1) from my account, I select Email Communications, which takes me to 2) https://basket.mozilla.… (read more)

I am trying to change my email preferences and the following is occuring: 1) from my account, I select Email Communications, which takes me to 2) https://basket.mozilla.org/fxa/?email=cswaim%40jcrl.net and that prompts me to sign in 3) after signing in, I am displayed https://www.mozilla.org/en-US/newsletter/recovery/ 4) I enter my email address and I am sent a link via email https://clicks.mozilla.org/f/a/8zrp86jZnVL2dfBjXU6Jvw~~/AAQRxQA~/***stuff deleted*** 5) this link takes em to step 2, and the loop continues.

I don't seem to be able to get all information to go to my primary email address, some goes to a secondary email, which is inactive.

Asked by cswaim1 1 year ago

Last reply by cswaim1 1 year ago

  • Archived

support with webpage difficulty

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out wi… (read more)

When I go on eBay the first website page is fine. However when I click on a link to a product I get weird web pages with a heading "breadcrumb" and the page comes out with only a few images and this strange lot of directional arrows. When I paste the webpage address into another webpage exactly the same problem. When I paste the address into Chrome, no problem, the page comes up correctly with all the images and not this weird page I get with Firefox. I prefer to use Firefox and I would really rather not have to change to Chrome or MS Edge.

I didn't always have this problem, it seemed to have been more recently and seems to be only with eBay. I imagine it's something in the settings that somehow switched and I need to switch it back.

Thank you for all those at Mozilla support, I look forward to a reply. My email address is alesich@optusnet.com.au regards, Bert

Asked by alesich 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Regarding Downloading Larger file ( 123GB zip file)

what is the largest file size i can download with Firefox. I am using Ubuntu 22.4 LTS and want to download 123GB Zip file from Microsoft One drive. After downloading 100… (read more)

what is the largest file size i can download with Firefox.

I am using Ubuntu 22.4 LTS and want to download 123GB Zip file from Microsoft One drive. After downloading 100GB it stuck and stops downloading at 100GB. How can i download it. 

Previous year i switched from windows 10 pro to Ubuntu. At that time i have my college mail account where i compressed all my data and uploaded it. Now i want to download that zip file.

Asked by AYUSH PANDEY 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Update to 130

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Man… (read more)

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Manager and delete 19 Firefox running. It's only been a few days ago and I checked Task Manager today and deleted another 13. After updating to v130 many of my add-ons are showing up in the Menu Bar. I have used Add-ons Manager to drag and drop, but it doesn't work. I have specific bookmarks that should be in the "Bookmarks" section" but they are also showing up in the Menu Bar. I had to re-select my screen choice because it had disappeared. I use DuckDuckGo for my search engine and in the past I was able to choose a separate search bar, but that too has disappeared and I cannot seem to fix it in settings. So many problems after updates, but this one seems very bad. I use Windows 10 on my desktop PC

Please Help, Rhonda

Asked by Rhonda 1 year ago

Last reply by Rhonda 1 year ago

  • Archived

printing from Firefox

Mozilla foxfire has been my go to web browser for many years but recent problems that have developed with printing from the web browser is forcing me to go to another bro… (read more)

Mozilla foxfire has been my go to web browser for many years but recent problems that have developed with printing from the web browser is forcing me to go to another browser.

As you will notice from the screen print when printing the browser creates open space to the bottom from the first two lines. that is no matter what is being printed.

Please email your answer to info@advancecg.com

Asked by sratzker 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I can't watch any videos on pw.live on linux.

So, There's this website called pw.live and I use it for study purposes. And I've recently switched to linux and installed firefox. But that website loads but any videos… (read more)

So, There's this website called pw.live and I use it for study purposes. And I've recently switched to linux and installed firefox. But that website loads but any videos or live streams don't. Even though it works perfectly fine on Windows version of firefox.

I tried to search about this and it may be because the content is DRM protected. I'm just speculating though it may be broken for some very different reason. I also looked into solutions to fix DRM related issues. And found some solutions but the plugin Widevine Content Decryption Module provided by Google Inc. just doesn't exist in the plugins tab. There is only "OpenH264 Video Codec" there. And I think that might be the problem.

Thanks in advance.

Asked by prateek varshney 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

my tabs are crashing all the time whenever i try to open it.

my tabs are crashing all the time whenever i try to open it.this thing is happening from a month as whenever i try to open some tabs for my work its showing that "gah! yo… (read more)

my tabs are crashing all the time whenever i try to open it.this thing is happening from a month as whenever i try to open some tabs for my work its showing that "gah! your tab just crashed!"...... please sovle this problem as fast as possible

Asked by Jeffrey Joison 1 year ago

Last reply by paulparker 1 year ago

  • Archived

multipart last name displayed incorrectly in saved names

My first name is Joachim and my last name has three parts: "von zur Gathen". Small v and z, capital G. My entry in "saved names" is (correctly) Joachim von zur Gathen. Bu… (read more)

My first name is Joachim and my last name has three parts: "von zur Gathen". Small v and z, capital G. My entry in "saved names" is (correctly) Joachim von zur Gathen. But when an application calls for it, "Joachim von" is (incorrectly) provided as my first name. How do I edit my saved name so that it is displayed correctly? Yes, I know that such linguistic particularities are tricky to handle. Joachim von zur Gathen

Asked by gathen 1 year ago

Last reply by cor-el 1 year ago

  • Archived

No sync since re install

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark. I still have everyt… (read more)

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark.

I still have everything on my phone How can I force the sync or retrieve data in an xml/csv file ?

Asked by miniwoodfoot 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I can't install the extension.

Since version 122 there is a problem with installing the Szafir SDK Web extension. It is necessary to be able to submit signatures online. After installing version 121, I… (read more)

Since version 122 there is a problem with installing the Szafir SDK Web extension. It is necessary to be able to submit signatures online. After installing version 121, I was able to add the extension. After updating Firefox to version 130, the Szafir SDK Web extension still works, wich is good. The problem is that not everyone will handle it this way.

I tried adding the extension manually, but the same message is always returned. "The add-on cannot be installed because it appears corrupted."

Is there any solution to this problem?

Asked by Robert Stankiewicz 1 year ago

Last reply by Edward Sullivan 1 year ago

  • Archived

(macOS) Browser crashes when I try to upload a file.

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it. I have a MacBook Pro M1 running the latest version. I a… (read more)

Whenever i try to upload a file on macOS to Firefox the browser doesn't respond, making me have to force quit it.

I have a MacBook Pro M1 running the latest version. I am not sure what is causing this issue.

Asked by londonslack 1 year ago

Last reply by Paul 1 year ago

  • Archived

Error message on Yahoo comment sections

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy… (read more)

I updated Firefox yesterday and today I cannot access any comment sections on stories (Yahoo). I have re-booted my computer and cleared my cache. I looked at my privacy and security section of Firefox, but couldn't see anything that might affect this. In the past, I sometimes have to re-load the page to access the comments, but that is not working either. Here is the message that shows up: Oops, something went wrong :( We detected some connectivity issues therefore we’re unable to load the Conversation

Comments were working fine before the Firefox update.

Any suggestions?

Asked by betzarini 1 year ago

Last reply by NoahSUMO 1 year ago