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  • Archived

Firefox/clickserve.datasearch

I have clickserve.datasearch affecting Firefox 116.0.2, which causes a redirect on all links. It does not appear in my list of apps and I can see nothing suspicious in th… (read more)

I have clickserve.datasearch affecting Firefox 116.0.2, which causes a redirect on all links. It does not appear in my list of apps and I can see nothing suspicious in the program list, or in the list of extensions. Running Windows 11 MS Defender and MalwareBytes. MSI GP 63 laptop. Google Chrome on same device is unaffected. Suggestions? Thanks.

Asked by formywebsite.dt9z 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Paused Internet

Hello, I was on vacation and notice that an unnamed device was uploading and downloading a lot of stuff. I have a eero router and clicked pause. When I got home I found o… (read more)

Hello, I was on vacation and notice that an unnamed device was uploading and downloading a lot of stuff. I have a eero router and clicked pause. When I got home I found out that I had no internet on my PC and that it was the unnamed device. All of the other things in my house are working great. I clicked on resume in my eero app and it showed that it was no longer paused. My computer still has not internet and Firefox says, PAUSED, and SSL Error Bad Certificate domain. I have restarted my internet, my router, my eero app, my phone, my computer. Uninstalled my eero app and reinstalled it. I would appreciate any help as I really don't want to uninstall Firefox. Thank you, Jeannine

Asked by g9207 8 months ago

Last reply by Dropa 8 months ago

  • Archived

Change Pop Up Windows to Light

Hi. I am using Red Fade theme but the firefox popups (e.g., show all history and more) are black instead of the usual light gray. How can I get them light grey please? T… (read more)

Hi.

I am using Red Fade theme but the firefox popups (e.g., show all history and more) are black instead of the usual light gray. How can I get them light grey please? Thank you

Asked by Paul 8 months ago

Last reply by Terry 8 months ago

  • Archived

Firefox browser often fails to open the tab pages

Over the last couple of weeks the Firefox Browser will not load the tab page (e.g. Washington Post, New York times) and says it cannot find the web site. I tried troubl… (read more)

Over the last couple of weeks the Firefox Browser will not load the tab page (e.g. Washington Post, New York times) and says it cannot find the web site. I tried troubleshooting mode and then resorted to refresh which only made it worse. It got to the point where the browser wouldn't even open the mozilla.org page correctly.

I finally turned my internet security service off and the browser began to work better, but getting my tab page to open sometimes comes up with a "we cannot find the site" and a "try again" button which never works.

I tried using Safari to go to the same web sites with no problems.

My wife uses Firefox on her I pad and her tablet and says firefox browser is giving her problems.

I have Firefox 116.02 (the browser also seemed to have problems updating and I was getting Firefox failed to update messages.

Has Firefox done something to make the browser unstable on Apple OS systems?

Asked by mcpalmer 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

Dissapearing tabs..yet again

Hello dear support, Writing to inquire what I supposed to do to keep my tabs recover when I close Mozilla or restart my Mac. I've just closed it, and shut down process … (read more)

Hello dear support,

Writing to inquire what I supposed to do to keep my tabs recover when I close Mozilla or restart my Mac. I've just closed it, and shut down process on the hometab. But they dissapeared yet again! Also Firefox updated to never version. Could you please advice what I should do if after restarting Firefox I don't see my tabs, given that login to Firefox account completed, and "open previous windows and tabs" selected.

Thanks!

Asked by rostuktesla 8 months ago

Last reply by Terry 8 months ago

  • Archived

scolling irratic

The scrolling is normal on settings pages, and this page as well, but on regular webpages the rest of the web the scrolling is slower and faster than slower, it makes it … (read more)

The scrolling is normal on settings pages, and this page as well, but on regular webpages the rest of the web the scrolling is slower and faster than slower, it makes it impossible to use this browser, any help?

Asked by Leland359 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Bookmarking a webpage

Don't know what happened but previously when I wanted to bookmark a page I would get the option of selecting a final destination from within my "Favorites" folder. Now I … (read more)

Don't know what happened but previously when I wanted to bookmark a page I would get the option of selecting a final destination from within my "Favorites" folder. Now I just get the option to send it to my "Favorites" without a final destination.

Asked by paulsagnella 8 months ago

Last reply by cor-el 8 months ago

  • Archived

recaptcha

only firefox keeps the ANNOYING and AWFUL and DO NOT WANT Captcha or anything like it to keep coming up thru firefox when attempting to use GOOGLE search. no ot… (read more)

only firefox keeps the ANNOYING and AWFUL and DO NOT WANT Captcha or anything like it to keep coming up thru firefox when attempting to use GOOGLE search. no other browser does it.......and the lame excuses of 'for my safety' or 'unusual traffic' and crud like that is lousy. firefox is great.........enjoyed for years......this is making me crazy and starting to use other venues.

Asked by todd and jean brower 8 months ago

Last reply by cor-el 8 months ago

  • Archived

I lost my sync info

I reinstalled my Windows and then wanted to log in to my Firefox account but I forgot my password, when i recovered it all of my data we're gone, I didn't know that it wo… (read more)

I reinstalled my Windows and then wanted to log in to my Firefox account but I forgot my password, when i recovered it all of my data we're gone, I didn't know that it would erase my data. Can I somehow get it back?

Asked by poloskal 8 months ago

Last reply by jonzn4SUSE 8 months ago

  • Archived

autofill credit card

I'm so frustrated, because I've been using Firefox and this feature since 2019 without a glitch. Immediately after upgrading to v. 116, I found that no credit card info … (read more)

I'm so frustrated, because I've been using Firefox and this feature since 2019 without a glitch. Immediately after upgrading to v. 116, I found that no credit card info will populate even after I enter a password for the permission. Does anybody know what the problem is, or how to fix it??

Asked by jen.shadle 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

error message asking, 'please enter your primary password'

Why do i continue to get the attached error message. I tried entering all my password, like, LAN, signam, gmail, and Firefox PW. I changed Firefox PW 2 times already and … (read more)

Why do i continue to get the attached error message. I tried entering all my password, like, LAN, signam, gmail, and Firefox PW. I changed Firefox PW 2 times already and it doesn't take any of the PW including any Firefox PW that i created within my profile. I'm at a point that i do not want to use Ff any more and will go back to MS edge or chrome.

Asked by mm.hoque99 8 months ago

Last reply by Terry 8 months ago

  • Archived

PDFs open in a new window, and the tab can't be put in an existing window

When I open a PDF from a file in Firefox, the file appears in a new browser window. When I try to click and drag the tab to another window, it just drags the PDF tab out… (read more)

When I open a PDF from a file in Firefox, the file appears in a new browser window. When I try to click and drag the tab to another window, it just drags the PDF tab out of the window it was in and creates a new window, so the PDF tab won't go with the windows that already existed before the PDF was opened. The new window doesn't seem to have the same extensions I have installed on the other window, but it is also not an Private Window because that icon doesn't appear in the top right like it normally does. I am also signed into the same account on both windows.

Asked by zak.hutchinson 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Restoring my previus data

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, pa… (read more)

I reinstaled windows and donwloaded again mozzila, logged in my account (reseted password cuz i forgot OFC), and when i logged in i didnt get my previus data (history, passwords, etc...) Can anyone help?

Asked by nrnjakk 8 months ago

Last reply by jonzn4SUSE 8 months ago