Firefox Support Forum

When using Firefox on OSX (Ventura 13.4) after about 1 day Firefox slows down so much I have to quit the application and restart it. Then it is back to normal speed. I'm not sure if this is an OS-X issue or Firefox issue, but restarting the app fixes it for a few hours, then its incredible slow again.

Dear Mozilla Team,

I have severe difficulties with my Windows computer to open many websites I want to open, even those of banks I normally can easily enter.

Do you have any advice for me how to fix that? I searched in the help function but found the advice to be insufficient. And I also found no way to manually change the setting for the individual pages.

Thank you very much for your help.

Annette

Before the latest update, I was able to open links (eg zoommtg:) but that quit working. I originally thought it was a problem with Ubuntu, but I tried in Chromium and it seemed to work fine. In addition to not being able to open links, I can't click on the "Show Folder" in the downloads dialog. This leads me to believe Firefox is having trouble communicating with the desktop.

• OS Ubuntu 22.04.2 LTS
• Firefox Version 114.0.1 (Snap)

Ideally, I'd like to find a log or some indicator as to why this is happening. It's quite annoying because I find myself doing a lot of copying and pasting of links and what not. Any help would be appreciated.

I downloaded Last Pass through Firefox years ago...almost as soon as became available. The prompt for the Master Password does not function as it should but it does on Microsoft Edge. I've spoken with Last Pass on this and we added it to Edge in order to test the results. The result was that the Lass Pass icon on Edge remained lit but was not lit on Firefox. It should re-time itself whenever Last Pass is utilized and I use it for all my log-ins throughout the day...every day! I do not like Edge and use Firefox exclusively. I find this situation extremely disconcerting. I've been asked to enter that Master Password again and again within the 24 hour re-prompt schedule...at times within minutes! This should not occur. Please fix this glitch. It's between you or your developer and Lass Pass. It has nothing to do with me

Hi,

Whenever I make a bookmark, it automatically puts it in the Bookmark Toolbar, but I want it to default to the Bookmark Menu. I can't find any way to do that and can't find any good information about it. One site said I needed an ad-on, but I shouldn't need that for something so simple that used to work fine on my old computer with Firefox. I can't find any settings for this at all.

Please help me fix this.

Thank you,

Myrah

I just opened firefox today for the first time in maybe a week and it updated to the newest version. When the browser opened, I tried to login to my tax website and found that all of my stored logins had vanished. This is most unhelpful as many of them were firefox generated. I need them back as soon as possible.

Thank you for your time,

j.

I just installed Firefox on my iPhone and can't seem to sufficiently customize the homescreen. Specifically I can't find a way to delete 'Amazon sponsored' and 'Expedia sponsored' from the buttons that appear. I don't have use for these or any other corporate sponsored buttons and don't want to see them. My goal is to take better advantage of syncing to Firefox for Mac, and these buttons seriously interfere. It's also not letting me change the order of the buttons to better match my laptop screen. Please advise.

When I'm using Jira in Edge and I copy the URL from the browser bar, pasting from the clipboard formats the URL as a hyperlink with the title of the Jira issue. This is super convenient, and I'm hoping that the same functionality exists in Firefox and that I just haven't found it yet.

Does such a thing exist?

When I try to bookmark a page, I expect to see "Bookmark current tab" and when I click that, to be offered 1) to put it in the same place that the last bookmarked page was put 2) or, alternatively, to be given a choice of locations.

This is what happens on one of my two laptops.

On the other laptop, I am not offered a choice of locations. I am simply forced to bookmark the new page in the location where the previous bookmark that I made is, and I then have to go to "Edit This Bookmark" and move the new bookmark from the location where it currently sits, to the location that I want. This is clunky and inconvenient.

How can I configure this second laptop to behave like the other laptop?

Hello. I have been asked to verify my age by verifymyage.co.uk. I have gone to my webcam permissions, but am unable to enter their address. Hope you can help with this. Thanks, Phil

Is there a way to get the URLs viewing at the time of crashing from the .dmp file for crash reports? I closed the first session after crash and could not find them in the crash report submitted either, so this becomes my only option.

Thank you very much!

This computer was set up back in 2015 and I never needed to use a primary password and I logged out of my computer and when I logged back in it was asking me to enter a primary password which I don't remember. Is there anyway that you can help me get it back or allow me to change it? Please get back to me as soon as possible. Please email me at [removed email from public support forum] Thank you.

I have been experiencing multiple crashes in Firefox recently especially when running things like Runescape through WINE in Lutris. Below are some of the crash reports. Any and all help appreciated. I have tried multiple full system updates and restarts with no change to the frequency of crashes.

bp-ee5bc7c5-9caa-4154-a050-244700230628 bp-2cf43760-79ed-48c1-9a52-ecb9c0230628 bp-30fff297-8bff-4b99-aeee-8264a0230628

Please tell me what privacy preference this message refers to, and what I can do to get rid of it. Can I enter "Wired magazine" into some list somewhere of people that send me email who I believe are not sending me poisoned links, or should I simply use Chrome, or Bing, or whatever to read my email? Alternatively, could you please change your message or otherwise tell me what privacy setting I need to change?

Today I downloaded the latest Firefox browser and I am very unhappy that the task bar at the bottom of my screen (which was there in the previous version of Firefox) is now gone. How do I revert back to the previous version of Firefox because this new version is not suitable to my needs. The loss of the task bar is a serious flaw in the new version of Firefox, but the new version also behaves oddly in self-resizing for a full-screen view when I actually want to keep all the tabs appearing at the top of all browser pages in Firefox at all times. So, I want to revert back to the previous Firefox. A third thing is I lost all previous opened tabs in the previous Firefox merely because I updated to the new version of Firefox. Just tell me now how to revert back to the older and much-better version of Firefox. Thanks.

Firefox up-grades always reset my preferences settings presumably to a Firefox default condition. I then have to reset them back to where I want them. Can I stop this happening?