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Since Last Upgrade Videos I Watch Have Borders

Never saw those borders before. Since last auto upgrade (113.0) or perhaps the one before, videos now have borders. What has caused this ? Screen grabs don't capt… (read more)

Never saw those borders before. Since last auto upgrade (113.0) or perhaps the one before, videos now have borders. What has caused this ? Screen grabs don't capture the border.

Also: any word on dealing with floating videos ?

/s/ Chris

Asked by JoeJupa 4 months ago

Last reply by lazizakhmedov1014 4 months ago

Running Firefox 113.0.1 no streaming service will work, telling me to update

Nextflix, Hulu and Amazon Prime all say "Need to update Firefox in order to stream this, go to setting, help and update. I do all that, Firefox says im running the curren… (read more)

Nextflix, Hulu and Amazon Prime all say "Need to update Firefox in order to stream this, go to setting, help and update. I do all that, Firefox says im running the current version, but still unable to get any streaming platform to work. Tried Firefox save move, issue persists. Tried Chrome, works fine, no issues. So it's a firefox issue.

Asked by crletizia 4 months ago

Last reply by AzZA 4 months ago

Firefox crashing when previewing files on upload

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first att… (read more)

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

Asked by tamara5 4 months ago

Last reply by tamara5 4 months ago

Web video displays over-exposed on second monitor.

Video playing on firefox on my second monitor appears overexposed, as in, lights are extremely light and darks are extremely dark. I am not sure when this issue began. I… (read more)

Video playing on firefox on my second monitor appears overexposed, as in, lights are extremely light and darks are extremely dark. I am not sure when this issue began.

I know it is not a calibration issue with my monitor because all other content looks as it normally does. I also know it is specifically an issue with firefox and not web video in general because if I open the same videos on chrome they look as expected. This only happens on my second monitor, if I drag the window to my laptop monitor, it looks normal again.

My current setup is an acer Nitro 5 laptop (i5-10300H, RTX 3050 laptop with game-ready drivers) hooked up to a samsung monitor (I belive 32" odyssey g5? I am not sure) through HDMI.

I've updated my graphics drivers, to no avail. I am going to try reverting the latest update on firefox, though I am unsure if it is related at all, I will update the thread if it corrects the issue. I don't really know what else to try if it fails, I appreciate any suggestions.

Other than the problem being firefox dependant, I suppose it could have to do with a firefox-GPU interaction, as my laptop's integrated monitor is driven by the CPU graphics while the external monitor is driven by the GPU. I don't know how to address this or if it's even possible.

Asked by Tjag 4 months ago

Last reply by Tjag 4 months ago

Original account setup email no longer exist

bold textOriginal account setup email no longer exist can't get verifiction code to log in can't transfer any firefox info to new phone can't log in to change email … (read more)

bold textOriginal account setup email no longer exist can't get verifiction code to log in can't transfer any firefox info to new phone can't log in to change email

Asked by harryrox35 4 months ago

Last reply by Terry 4 months ago

Can't surf the web since the last update I can recall.

No matter where I try to go on the net, aside from the search engines, I get the same Secure Connection Failed error, and trying again does nothing. I've been using Edge… (read more)

No matter where I try to go on the net, aside from the search engines, I get the same Secure Connection Failed error, and trying again does nothing. I've been using Edge, Chrome, and Brave to get to sites, and only come back occasionally to see if Firefox is working again. I even tried a fresh install, and reboot...still isn't working. My anti-virus is Vipre. I don't use any others. Why, after years of using Firefox, is it that suddenly it's useless?

Asked by ansilatoms 4 months ago

Last reply by Terry 4 months ago

Icons on (mostly) YouTube are WAY too big and I don't know why?

The icons when I watch a video are huge and not in the actual video. It's mostly in YouTube but occasionally other websites will have giant weird icons. I have no idea wh… (read more)

The icons when I watch a video are huge and not in the actual video. It's mostly in YouTube but occasionally other websites will have giant weird icons. I have no idea why it's doing this. My Firefox is up to date, I've scanned for viruses or whatever, I've tried disabling add-ons, I've reset my laptop, and just about everything else. It's not zoomed in or anything. It's not the end of the world and I can deal with it but it's kinda pissing me off. Been going on for about a day now.

I'll link a screenshot.

Asked by ivegotnoideawhatimdoinglol 4 months ago

Last reply by cor-el 4 months ago

  • Solved

bookmark library contains items which are not bookmarked

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I doub… (read more)

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I double click on them.)

Asked by jackf222 4 months ago

Answered by cor-el 4 months ago

nothing I do fixes Access Denied for a small retail website I've visited 100 times

I bought a new laptop. I installed ZoneAlarm and Virus Protection for Windows 11 as I thought Maybe Wolf and Windows Defender might be the problem. I did everything sug… (read more)

I bought a new laptop. I installed ZoneAlarm and Virus Protection for Windows 11 as I thought Maybe Wolf and Windows Defender might be the problem. I did everything suggested by Mozilla to get it to let me log on. To no avail.

I did everything. I still cannot get access to https://www.chewy.com - despite my logging in many many times. Please tell me how to fix this. This is STUPID!

This is the error message I keep getting: Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server.

Reference #18.da94d817.1685493790.6b7842

Asked by Kelly 4 months ago

Last reply by cor-el 4 months ago

Trouble bookmarking individual item page at Lowes.com.

HELLO! I've got 2 MacBook Pro’s- #1= OS-Ventura/ #2= OS-HighSierra: I'm having trouble bookmarking individual item page at Lowes.com. Hoping someone can help me with t… (read more)

HELLO! I've got 2 MacBook Pro’s- #1= OS-Ventura/ #2= OS-HighSierra:

I'm having trouble bookmarking individual item page at Lowes.com. Hoping someone can help me with this problem. I "used" to be able to save an individual item page I want research later from Lowe's in my Bookmarks. When I go to access it later I get this message:

Access Denied You don't have permission to access "http://www.lowes.com/pd/No-Dig-Actual-3-37-ft-x-4-12-ft-Grand-Empire-Powder-coated-Steel-Pressed-Point-Decorative-Metal-Fence-Panel/3028522" on this server. Reference #18.cc69dc17.1685628277.1a0b49de.

However I can save the whole page showing “all” the items with no problems. This happens on both Macs, 2 different OS. I have deleted cookies, cache, history continually and nothing works. It happens in Safe Mode as well, I even refreshed FireFox and it still happens. It happens in Safari also.

So I ask myself why "now" is this happening when it never did before? Is there a setting I need to look at? Any ideas would be greatly appreciated. Thank You!

Asked by SunnySkyez 4 months ago

Last reply by cor-el 4 months ago

April 2023 cannot log onto bank(s)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad block… (read more)

Have not been able to log on to a few sites (all financial base: bank etc) since approx April 2023 Have done all the dirty dozen: cache/update FF/reset/ disabled ad blocks etc.) and still no luck: had to revert back (after about 10 years) to safari (ugh) scoured back in archives for similar problems but found no answer. Does anyone have any idea? (i have not upgraded my mac os 10.14.06 and require itunes to remain) Thanks

Asked by Libbie 4 months ago

Last reply by cor-el 4 months ago

firefox and facebook

when i go to Facebook i continue to get network errs and also in Facebook I keep getting something went wrong reload the page. I have disabled and deleted some a… (read more)

when i go to Facebook i continue to get network errs and also in Facebook I keep getting something went wrong reload the page. I have disabled and deleted some add ons an even tried in trouble shoot mode and still i get it. I have tried every thing i know how even refreshed Firefox. I do not get it in Chrome and it has much of the same add ons or extensions. I tried to send a report to Facebook but you know how that goes.It is getting annoying Not sure if it Facebook and Firefox or just Facebook . But if ti is not happening in Chrome or edge that leads me to come to the conclusion it is Firefox

Asked by Mary 4 months ago

Last reply by Terry 4 months ago

Printable recipies won't print to PDF...they do on Google Chrome

If a printable view is created from a website, firefox won't allow it to print to a PDF. I tried same feature on Google Chrome and it works. What am I doing wrong. BTW… (read more)

If a printable view is created from a website, firefox won't allow it to print to a PDF. I tried same feature on Google Chrome and it works. What am I doing wrong.

BTW, printing to a PDF worked not long ago, but stopped within the last couple of months.

Asked by edgemoore7 4 months ago

Last reply by jonzn4SUSE 4 months ago

Many Websites redirect to random IP that opens spam

Since I updated to version 113.0.2 every time I try to open certain websites, Firefox shows an error message "SEC_ERROR_UNKNOWN_ISSUER". Once I choose to accept the risk … (read more)

Since I updated to version 113.0.2 every time I try to open certain websites, Firefox shows an error message "SEC_ERROR_UNKNOWN_ISSUER". Once I choose to accept the risk and continue it redirects to the IP address "79.137.248.81" that redirects to spam. This happens on multiple sites, certain popular sites such as google work perfectly.

Yesterday I uninstalled and installed the browser. I rkilled and scanned my system with Malwarebytes, Avast and HitmanPro. I also have no malicious addons I found. Nothing worked.

I am attaching pictures of how the error shows.

Please Help.

Asked by Peterasp Sasuri 4 months ago

Last reply by jonzn4SUSE 4 months ago

For several days now, FF has been launching on its own, each time opening what seem to be an MSN news page

It even happened while I was playing MMOs, making it crash. I am using Zone Alarm Antivirus + Firewall, which does not find any malware on my computer. I NEVER use MSN n… (read more)

It even happened while I was playing MMOs, making it crash.

I am using Zone Alarm Antivirus + Firewall, which does not find any malware on my computer. I NEVER use MSN news, so for the time being I placed the site on block list.

I am very concerned with FF (up to date) launching on its own, regardless which site it opens; that could be a breach of security in FF code itself.

Asked by serenity_guild 3 months ago

Last reply by serenity_guild 3 months ago