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  • Archived

Comment Sections

Once again the failure of Firefox to work with comment sections of many websites has reared its head in the latest update of Firefox. I'm using Windows 11 with latest u… (read more)

Once again the failure of Firefox to work with comment sections of many websites has reared its head in the latest update of Firefox. I'm using Windows 11 with latest updates. This occurred suddenly in the middle of commenting. Other web browser are OK. These constant recurring problems with Firefox are getting tiresome and although I like the browser and am comfortable using it, I'm seriously considering abandoning it for these annoyances.

Asked by vetbird 9 months ago

Last reply by Dropa 9 months ago

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Removing the Picture in Picture Windows

Hi, I just want to get rid of this picture in picture feature. If I click to see a video & scroll down I dont want to get the video at the bottom right. I just want t… (read more)

Hi, I just want to get rid of this picture in picture feature. If I click to see a video & scroll down I dont want to get the video at the bottom right. I just want the video to stop so I can click on another video if I want. I dont like this feature. I tried different things however nothing work. Do you have a solution?

What I already did: In the Firefox about:config I changed many settings to false however I still have the issue. See image of my settings in the attachment. The site I tested: https://www.meteomedia.com/ca

Firefox v107.0.1 running on Windows10

Thank you

Asked by pingouin.mario 9 months ago

Last reply by TyDraniu 9 months ago

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Growing Mountain of Bookmarks

The dozens of bookmarks I had that I did not put in folders has grown in numbers exponentially. I don't know how. I had nothing to do with it. I went from having about… (read more)

The dozens of bookmarks I had that I did not put in folders has grown in numbers exponentially. I don't know how. I had nothing to do with it. I went from having about 200 bookmarks (outside of what I had in separate folders) to what seems to be roughly 5000. This is ridiculous. How can I 1, correct this, and 2, stop if from happening again.

Asked by santi79 9 months ago

Last reply by cor-el 9 months ago

  • Archived

cannot use thiis server

I was unable to pay an xfinity bill online. I got a cannot use this server. This has also happened with an apartment inquiry. When I attempted hit the key to go to the … (read more)

I was unable to pay an xfinity bill online. I got a cannot use this server. This has also happened with an apartment inquiry. When I attempted hit the key to go to the results the message was that I could not use this server or that the server was unavailable.

Asked by jessioah 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

YouTube dropping frames when tabbed into a game.

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927 Firefox Info: Version 107.0.1 Build ID … (read more)

I believe I'm having the same problem as this issue, but it's now archived: https://support.mozilla.org/en-US/questions/1374927

Firefox Info: Version 107.0.1 Build ID 20221128144904 OS Windows 11

Specs: i7 13700k 32GB DDR5 Ram GTX 1080ti

Basically, I'm dropping frames when I'm tabbed into a game, in my instance it's World of Warcraft, but it could be with other games too. I suspect it's something to do with Windows 11 as I didn't have any problems in Windows 10 with my older computer.

Some trouble shooting steps I've taken is I've disabled all extensions, ran the browser in troubleshooting mode, and finally done a Firefox refresh and I still have the same problem.

I recorded a video of how it looks, it's at its absolute worst at 4k, with 2x speed on: https://www.youtube.com/watch?v=NuIaYJYGHEI

Any help or suggestions is appreciated, cheers.

Asked by Zaazu 9 months ago

Last reply by Zaazu 9 months ago

  • Archived

unable to log into websites.

after reinstalling Firefox, i no longer am able to log into any websites example: you tube, sites, etc. I've check for updates but there's none besides my current versio… (read more)

after reinstalling Firefox, i no longer am able to log into any websites example: you tube, sites, etc. I've check for updates but there's none besides my current version of Firefox which so am in a weird predicament. please help thanks!

Asked by shinigamayrhom 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Error message

Hi, for a weeks I´m having error messages from firefox. I have already updated windows and mozilla, restarted mozilla and my antivirus doesn´t detect any threat. What… (read more)

Hi, for a weeks I´m having error messages from firefox.

I have already updated windows and mozilla, restarted mozilla and my antivirus doesn´t detect any threat.

What can I do?

thanks!

Asked by thraranduil 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Error 403 Forbidden

I can't log into harryanddavid.com anymore because I get this error message. I have cleared browser history and cookies, and rebooted with no success. … (read more)

I can't log into harryanddavid.com anymore because I get this error message. I have cleared browser history and cookies, and rebooted with no success.

Asked by daniel.beeker 9 months ago

Last reply by Dropa 9 months ago

  • Archived

I cannot sign into my account at Fifth Third Bank using Firefox. This has been true for months. That is the only site I've had any trouble with, and they blame you. They want me to use Chrome. I don't want to.

What can I say to Fifth Third to persuade them that I am not the problem? They get plenty of complaints from others with my same problem, according to customer service t… (read more)

What can I say to Fifth Third to persuade them that I am not the problem? They get plenty of complaints from others with my same problem, according to customer service there. Is there a way for me to use my computer, my browser of choice, etc?

Asked by wannabear 9 months ago

Last reply by wannabear 9 months ago

  • Archived

Downloading a letter

My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview availa… (read more)

My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview available", and there's a button to Download. Which I select. Immediately a new page coming up with the wording "Authorization has been denied for this request."

When I try to open this letter using Google Chrome I have no problem!

What is happening with Firefox and how do I access the letter successfully?

Asked by houseoffrancis 9 months ago

Last reply by Dropa 9 months ago

  • Archived

After an update firefox crashes at start even in safe mode

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209 This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes witho… (read more)

Crash ID: bp-c48a5523-2d22-4286-9a4b-c699f0221209

This was after an update last week to arch, I installed all the bits that seemed to be missing and now it crashes without giving me much info at all.

Asked by Jason B 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Cannot enter card details into payment form

I just moved to a new PC which also took me from Windows 10 to W11. When I try to enter saved credit card information in an online payment form, I can see the credit card… (read more)

I just moved to a new PC which also took me from Windows 10 to W11. When I try to enter saved credit card information in an online payment form, I can see the credit cards (they are not greyed out) but when I select one, the form does not fill in.

Asked by newmarket2 9 months ago

Last reply by newmarket2 9 months ago

  • Archived

Firefox starting too many instances when launched

Every time I launch Firefox it creates 12-13 instances of Firefox along with one each for Chrome and Console. I don't need that many instances. Typically I have no mor… (read more)

Every time I launch Firefox it creates 12-13 instances of Firefox along with one each for Chrome and Console.

I don't need that many instances. Typically I have no more than 3-4 tabs open.

Is there a Configuration setting that I can change to reduce the number of instances to 5 and greatly reduce the amount of time it takes to launch.

I am running Windows 10 Pro V21H2 at current update level. I have a custom made tower with 512GB SSD and a Core2 Duo processing running at 2.93 GHz with 8 GB Ram. Firefox is V17.0.1.

Asked by silverfox2 9 months ago

Last reply by TyDraniu 9 months ago

  • Archived

moving from Mac to Windows doesn't restore bookmars

Hello all, I was using a macbook and I had activated the syncing option. I moved to a windows laptop and bookmarks were not synchronized for some reason, I have tried on… (read more)

Hello all,

I was using a macbook and I had activated the syncing option. I moved to a windows laptop and bookmarks were not synchronized for some reason, I have tried online solutions without any success, any suggestions how to recover all my data?

Thank you

Asked by Andres 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Blocked web site

I cannot sing in to my.t-mobile site. I'm getting a not secure. The site address is,https://account.t-mobile.com/signin/v2/?redirect_uri=https://www.t-mobile.com/signin&a… (read more)

I cannot sing in to my.t-mobile site. I'm getting a not secure. The site address is,https://account.t-mobile.com/signin/v2/?redirect_uri=https://www.t-mobile.com/signin&scope=TMO_ID_profile%2520associated_lines%2520billing_information%2520associated_billing_accounts%2520extended_lines%2520token%2520openid%2520vault%2520role%2520consent&client_id=MYTMO&access_type=ONLINE&response_type=code&approval_prompt=auto&prompt=select_account&state=eyJib29rbWFya1VybCI6Imh0dHBzOi8vbXkudC1tb2JpbGUuY29tL2RvY3VtZW50cyJ9 I need to be able to access this site to work with my t-mobile account. How do I fix this. By the way, I can log into the site with Chrome, But I don't want to have to use two browsers on my computers.

Asked by jfcloud49 9 months ago

Last reply by Terry 9 months ago