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  • Archived

I have updated my ad protection but the shield icon has not updated with a white "X". What do I need to do?

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal. … (read more)

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal.

Asked by mermcph 1 year ago

Last reply by Dropa 1 year ago

  • Archived

when I open Firefox my task manager says there is 14 of them open and it bogged down my syster so I couldn't work.

tell me why when I start Firefox my task manager shows anywhere from 14 to 18 of Firefox running and my system is so bogged down I can't work. I've tried waiting thinkin… (read more)

tell me why when I start Firefox my task manager shows anywhere from 14 to 18 of Firefox running and my system is so bogged down I can't work. I've tried waiting thinking it was possibly updating but it didn't change. not a lot of sense to use a browser that eats up my time and system and won't let me work. I have run my Norton scans, and utility program, but nothing seems to help. And its not the cookies.

Asked by lynn smith 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Internet drops out using yahoo mail but only on email.

Sky is a satellite television firm in the UK it also does a Mobile Phone System and Broadband Internet access.They also do email run by Yahoo. It is nothing like Skype. N… (read more)

Sky is a satellite television firm in the UK it also does a Mobile Phone System and Broadband Internet access.They also do email run by Yahoo. It is nothing like Skype. Now and again on the email it tells me the internet has dropped while I am using it, The PC says its still connected and the modem lights are on. If I then use Google Chrome its OK. I am not using wifi as I am now wired. Although yahoo email says "not connected" other sites are working OK. This fault is Firefox and before the last maybe 6 updates it was OK. I have been with Sky about 25 years and been using Monzilla about at least 10 years. I always delete the cookies each day.

Asked by jacksonce 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox savings all pdf files that i open to my desktop

i have my broswer set to open all pdf files in adobe. It used to open in adobe and create a tmp file that i couldnt see, but they were randomly deleted. Not only do the f… (read more)

i have my broswer set to open all pdf files in adobe. It used to open in adobe and create a tmp file that i couldnt see, but they were randomly deleted. Not only do the files not get deleted any more (i have to delete them manually, it is now creating files on my desktop. (i have not changed any settings on my pc) This is a serious problem as i use pdf files all day. By the time i am done for the day, my desktop is littered with hundreds of pdf files that i have to delete. I have my settings set to use Adobe to open my pdf files. I do not have it set to save ANY files. How do i stop this from happening.

Asked by jkhcast 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to hide Extensions errors in DevTools?

Every time I work on the local environment a lot of my extensions go crazy on localhost, throwing enormous amount of errors. This makes console barely readable. Is there … (read more)

Every time I work on the local environment a lot of my extensions go crazy on localhost, throwing enormous amount of errors. This makes console barely readable. Is there a way to disable messages thrown by extensions in the developer tools of Firefox Developer Edition?

Similar to this in Chrome with "Selected context only": https://superuser.com/a/1346827

Thanks.

Asked by dantaeusb 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Browser

Hi, yesterday my computer randomly restarted and how my firefox browser has changed and does not have any of my passcodes or tool bar icons. Can you help me figure out wh… (read more)

Hi, yesterday my computer randomly restarted and how my firefox browser has changed and does not have any of my passcodes or tool bar icons. Can you help me figure out what has happend? thank you.

Asked by erinnbasso 1 year ago

Last reply by erinnbasso 1 year ago

  • Archived

Bookmark's URL changes on it's own

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it open… (read more)

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Asked by Joseph Thomas Zito 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bold not showing on Firefox desktop

Firefox desktop is not showing bold. The mobile app works though. I do have the setting allowing sites to choose their own fonts enabled. The site in particular is a Word… (read more)

Firefox desktop is not showing bold. The mobile app works though. I do have the setting allowing sites to choose their own fonts enabled. The site in particular is a WordPress.org site and I am not going to go through each instance of and change it to a minimum of 800 weight. Any news on an update with regards to this problem?

Asked by troyboylan 1 year ago

Last reply by Terry 1 year ago

  • Archived

email problem

this problem occurred yesterday ;was fixed and then reoccurred. Can't delete unwanted messages, send, reply, star, go back on message read page but will go back on … (read more)

this problem occurred yesterday ;was fixed and then reoccurred. Can't delete unwanted messages, send, reply, star, go back on message read page but will go back on message board.

Asked by Carolyn 1 year ago

Last reply by Dropa 1 year ago

  • Archived

My Firefox deletes my logins

About every month or so Firefox decides to delete my login info and i have to relog everywhere again. While this is not a critical issue, its a very annoying one. My co… (read more)

About every month or so Firefox decides to delete my login info and i have to relog everywhere again.

While this is not a critical issue, its a very annoying one.

My cookie settings are on standard, and the "Delete cookies and site data when Firefox is closed" square is unticked. I use Dashlane for my passwords but ive used it for a long time before on mozilla and other browsers and i've never had issues with it.

Asked by nasko7897 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Is it possible to restore bookmarks from 5 months ago

Okay, so 5 months ago, I cleaned up my bookmarks. I had a ton, but now looking back, there were some that I really would've liked to keep. So I'm would like to know if th… (read more)

Okay, so 5 months ago, I cleaned up my bookmarks. I had a ton, but now looking back, there were some that I really would've liked to keep. So I'm would like to know if there would be a way to restore deleted bookmarks from that long ago.

Asked by Nadya M 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (read more)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Asked by swampert180 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Security Alert related to firefox.exe

BitDefender antivirus is showing me this message too many times "firefox.exe attempted to establish a connection relying on an expired certificate to hkkp.waiver-serious… (read more)

BitDefender antivirus is showing me this message too many times "firefox.exe attempted to establish a connection relying on an expired certificate to hkkp.waiver-serious.net. We blocked the connection to keep your data safe since websites must renew their certificates with a certification authority to stay current, and outdated security certificates represent a risk." How can I solve this problem? I did a full scan and my computer is clean

Asked by villan.rodriguez 1 year ago

Last reply by Dropa 1 year ago

  • Archived

"The installation failed"

Downloaded installer using Mac laptop. Failed. Copied installer to Mac Pro (mid 2010) 2 x 2.4 GHz Quad-Core Intel Xeon. 10.13.6 Failed. Deleted installer on Mac Pro. Do… (read more)

Downloaded installer using Mac laptop. Failed. Copied installer to Mac Pro (mid 2010) 2 x 2.4 GHz Quad-Core Intel Xeon. 10.13.6 Failed. Deleted installer on Mac Pro. Downloaded installer from Mac Pro. Failed. I'm busy and haven't got time to mess around. If no very easy fix please delete purchase and confirm. Thanx

Asked by john844 1 year ago

Last reply by James 1 year ago

  • Archived

can not get webcam to work with firef ox and facebook

bold text I am on windows 7 because 10 not working. I went into Facebook chat and trried to do a wecam in the search box in messenger in facebook I can see me but … (read more)

bold text I am on windows 7 because 10 not working. I went into Facebook chat and trried to do a wecam in the search box in messenger in facebook I can see me but can not see the other person it says g he has joined but i can not see them works in Chrome I tied disableing all my extemntions and turning off everything reinstalled the camera reinstalled forefox and can not see the other person

Asked by Mary 1 year ago

Last reply by Mary 1 year ago