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  • Archived

firefox look and functionality

Hi, I've cleared cookies and cache and still can't get gmail to work in Firefox 106. Delete doesn't work, even the back button doesn't work. Also, I don't like the lates… (read more)

Hi, I've cleared cookies and cache and still can't get gmail to work in Firefox 106. Delete doesn't work, even the back button doesn't work.

Also, I don't like the latest color styles. I was happy with the default Firefox look in the previous version. How do I get it back?

Asked by KiranC 1 year ago

Last reply by AliceWyman 1 year ago

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access denied

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one t… (read more)

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one them. What's going on?

Asked by cagerval 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox crashes constantly after recent update

I had some 20 tabs openned when Firefox started update. After it finished, tabs started to crash, showing "this tab crashed" (or similiar) error messages. A minute later … (read more)

I had some 20 tabs openned when Firefox started update. After it finished, tabs started to crash, showing "this tab crashed" (or similiar) error messages. A minute later the whole Firefox turned off. After the restart to a single home page, Firefox still crashed on many / most pages.

Asked by mjaniec 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Version 106 Theme Change

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web pa… (read more)

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web page I have used since the update is affected. Screen clip attached. Besides killing my productivity today, this change has made FF unusable! How Do I get this Reset to Prior State?

PS: Just now, I try to click the box for "Email me when someone answers the thread" and it will not mark the box.

Asked by Sassue 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Button on the top right of Firefox window

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The fu… (read more)

Hi Today I updated Firefox to version 106.0 and I can't get rid of the "arrow button" from top right (screenshot attached - near the minimize button, I marked it). The function of this button is clear for me - tabs management. But I can manage my tabs without special button for it. I want to remove it. I tried right clicking on it, but the "remove from toolbar" option is unavailable. I tried to customize toolbar, but it won't work either (I can't take it from te toolbar).

How to remove this button?

Asked by jormungandrpl 1 year ago

Answered by Terry 1 year ago

  • Archived

Firefox

Hi, I have been a Firefox user for 30 years, so I want to comment on your product. Every year I notice the performance of the browser getting worse and worse, more and mo… (read more)

Hi, I have been a Firefox user for 30 years, so I want to comment on your product. Every year I notice the performance of the browser getting worse and worse, more and more errors unexpected closures and slowdowns, it's bad to work because such small crashes make you look for another alternative. I do not write this maliciously, but that you think about how to improve the performance and speed of firefox. I only hope that someone wise will read this and pass it on to the higher-ups to make real changes.

In any case, you are going in the right direction and I still consider firefox with the most friendly and easy to use browser.

greetings to the team

Andrzej Nowacki

Asked by aleuty11 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Solved: No Aspect of File Interface works Ubuntu 22.04

I first realized an issue with downloading PDFs through the Firefox viewer - I cannot. The download button does nothing, there is no prompt, no popup, and no file downloa… (read more)

I first realized an issue with downloading PDFs through the Firefox viewer - I cannot. The download button does nothing, there is no prompt, no popup, and no file downloaded. I have also tried to print to pdf, that also seems to fail.

Today I realized I also cannot attach any files to an email through Gmail in Firefox, which is now leading me to believe that the software is unable to interface with my files at all.

Things I've tried include: - Turning off popup blocker - Refreshing Firefox in the ->Help->More Troubleshooting Information Menu - Starting Firefox in safe mode - Reinstalling through snap

The only way I can currently download files is through wget, and the only way I can send attachments is by installing Google Chrome, which is kind of a last resort for me.

I am running Ubuntu 22.04, this is on Firefox 106.0, though it didn't work last update either.

Thanks for any help


Edit: I have been googling for answers but after posting this question a similar thread popped up, the solution is to install the following packages:

xdg-desktop-portal xdg-desktop-portal-gtk

Asked by james228 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

.Jpeg images don't zoom smaller in Firefox (they do in Safari)

Hi All, I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard. Any ideas? Thank you, Russ… (read more)

Hi All,

I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard.

Any ideas?

Thank you, Russ M.

Asked by contactruss 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox randomly restarts, logs me out of everything

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and spe… (read more)

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and special cookies saved, im not in private browsing, and when i close the window normally it saves all my sign ins. It never use to do this until recently.

Help?

Asked by limehusky 1 year ago

Last reply by Dropa 1 year ago

  • Solved
  • Archived

Popup dialog never works right in Firefox, dialog is blank (no content) in Firefox....works fine in Brave browser

A required site I need to use for work has a popup dialog box that never works right in Firefox, the popup dialog shows up as a blank box or doesn't popup at all in Firef… (read more)

A required site I need to use for work has a popup dialog box that never works right in Firefox, the popup dialog shows up as a blank box or doesn't popup at all in Firefox. I must print what is supposed to be there in that dialog box. It's been like this for a couple of years now. I've tried everything imaginable and searched high and low for the fix. I have had this particular site set as an exception to popups blocking, and then I also set it to have all popups unblocked. Still doesn't work either way. I have to use the site in Brave instead, and it's the only way I can get what I need done. I used to love Firefox SO much, I used it exclusively. But it has undergone some unpleasant changes recently, such as hiding my open tabs on my iphone. Because of these issues I find myself using other browsers more and more.

Asked by Jo 1 year ago

Answered by Jo 1 year ago

  • Archived

Outlook Exchange Cut & Paste

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or respo… (read more)

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or response email, the drop down menu only gives me the first 3 options "EMOJI", "COPY" and "CUT". It doesn't continue to provide the "PASTE" and "PASTE WITH TEXT ONLY" options. This only happens in the body of the email, not the subject line or "TO" lines. It also only happens with one specific account login - [email]@christ-the-lord.org and only in Firefox. If I login with a different Microsoft account, the issue isn't there. If I use another browser, the issue isn't there. But if I login with this same account on another computer, the issue is in both places, again just with Firefox, restricted to the body of the email in Outlook exchange web login.

I can only assume that this account has some type of safety feature turned on that is preventing the ability to cut and paste into the body of the email, but I cannot figure out what it is. My IT guy doesn't know what would be causing this either. I tried refreshing Firefox. It didn't help but this also doesn't explain why the same thing is happening on different computers. Any suggestions?

Asked by sschuette2 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

File "bookmarks.html" in Profiles not updating.

I'm on two Apple machines, both running Monterey 12.6, a 2014 Intel Mac Mini and a 2020 M1 MacBook Pro. Both updated to Firefox 106.0 yesterday. The MacBook Pro seems fin… (read more)

I'm on two Apple machines, both running Monterey 12.6, a 2014 Intel Mac Mini and a 2020 M1 MacBook Pro. Both updated to Firefox 106.0 yesterday. The MacBook Pro seems fine, but the Mac Mini "bookmarks.html" file is not being updated. I noticed this as when I run backups, I have a script that copies the file from my profile into a folder so the backup program can back it up along with other files.

In the profiles location I have a folder named "bookmarkbackups" and a file named "bookmarks.html." Is there a setting that needs to be set/changed so the html file continues to be updated?

Asked by Homer712 1 year ago

Last reply by Homer712 1 year ago

  • Solved
  • Archived

Which version of portable firefox would be most secure getting updated once a month?

On my laptop, I run FDE as my daily driver, with the release version to handle my webmail. I also use portable firefox (from portableapps.com) as a browser to use while a… (read more)

On my laptop, I run FDE as my daily driver, with the release version to handle my webmail. I also use portable firefox (from portableapps.com) as a browser to use while at work, from a thumb drive. While using that portable verison, I usually just go to google image search, and a work site that would definitely be secure.

My question: I don't like to update the installation on my thumb drive very often, and occasionally work computers are very slow anyways. So if I were to update it no more often than once a month, which version of firefox would be most secure: Release, Beta, or Nightly?

If doing this is just dumb, then which version gets updated less often--it would be Release, correct?

Asked by prr 1 year ago

Answered by cor-el 1 year ago

  • Archived

Is it possible to have a link open in the current window, but use MMB to open a new tab at the same time?

I remember using Firefox before and when I clicked a regular link , it would open it in the current tab, but when I used my MMB, it would open a new tab. I can get either… (read more)

I remember using Firefox before and when I clicked a regular link , it would open it in the current tab, but when I used my MMB, it would open a new tab. I can get either one to work individually, but not at the same time. Is there a way to have both active at the same time?

Asked by Kori'to 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Revert Colorways changes

On startup this morning, I saw the Colorways options. I tried a few, but decided to keep my Dark theme. One of the first set of Colorways options was "no option," a ci… (read more)

On startup this morning, I saw the Colorways options. I tried a few, but decided to keep my Dark theme.

One of the first set of Colorways options was "no option," a circle with a slash. On the new Firefox View > Colorways page, that is no longer an option. I tried Settings > Manage Colors, to no avail.

The Firefox I'm using now has screwed up colors. I want to revert to the Firefox I had on startup. How do I do that?

Asked by Dave Parker 1 year ago

Answered by Dave Parker 1 year ago

  • Archived

SSL_ERROR_HANDSHAKE_UNEXPECTED_ALERT

Hi, I always get this error when trying to do Google searches, and to solve this problem I have to delete the active logins each time as shown in the attached screen. C… (read more)

Hi,

I always get this error when trying to do Google searches, and to solve this problem I have to delete the active logins each time as shown in the attached screen. Can you help me to solve this problem definitely ?

Asked by Has 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Window size not remembered perfectly

Hello, I have the same issue that Ferento posted about here 11 months ago: https://support.mozilla.org/en-US/questions/1355904 When starting a new firefox instance, it s… (read more)

Hello, I have the same issue that Ferento posted about here 11 months ago: https://support.mozilla.org/en-US/questions/1355904

When starting a new firefox instance, it starts the window with the same size and position as the last instance had. However, when the last size stretched from top of the screen to the bottom, a new instance will always appear slightly shorter than the height of the screen, leaving a small gap between the bottom of the browser window and the bottom of the screen. The remembered size works perfectly for sizes less than the height of the screen.

The xulstore.json file is not corrupt, as I've tried removing it and altering it, resulting in the same issue. I have also tried changing the window height inside the xulstore.json file to larger than the screen size, and found that it get's cropped to slightly less than the window height, same as my issue above. This has led me to believe that when firefox starts a new instance, the size is cropped so that it doesn't extend past the screen borders. This is good, but the size it gets cropped to is clearly bugged, unless it's intended to crop to less than screen size.

I use a window manager that lets me easily snap windows to each other as well as to the screen borders, so firefox always leaving a slight gap when it starts drives me mad as I have to manually resize it every time.

I use windows 10, firefox 106.0 (64 bit), however I experience the same issue with both firefox developer edition and firefox nightly.

Asked by TonyStr 1 year ago

Last reply by WiesoWeshalbWarum 1 year ago