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audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (read more)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 year ago

Last reply by Paul 1 year ago

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Unable to connect to YouTube or Click on Links in Gmail

Once again, there seems to be an issue with Firefox and Google services. I cannot click on any links in my Gmail and go anywhere. I cannot search Google. I cannot load Yo… (read more)

Once again, there seems to be an issue with Firefox and Google services. I cannot click on any links in my Gmail and go anywhere. I cannot search Google. I cannot load YouTube or play any videos. This is the third time this issue has come up in the past month. Please fix it permanently!

Asked by savvyewe 1 year ago

Last reply by techguy150 1 year ago

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vpn subscription, email

email Thunderbird allows attachment like pdf and jpg image files is it possible to have a VPM trial without charging the card until after the trial is completed you can… (read more)

email Thunderbird allows attachment like pdf and jpg image files

is it possible to have a VPM trial without charging the card until after the trial is completed

you can call me directly ? is that possible

Asked by cmyers 1 year ago

Last reply by Paul 1 year ago

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Default settings blocking too much

I subscribe to the WSJ and the paper has an option by which I can save articles. Firefox does not allow the save button to function, and the article does not save, by co… (read more)

I subscribe to the WSJ and the paper has an option by which I can save articles. Firefox does not allow the save button to function, and the article does not save, by comparison Edge does not block me and I can save those articles I wish to save. Increasingly, I am drawn to Edge when Firefox prevents me from viewing content. For example this site does not function with Firefox.


https://getyarn.io/yarn-clip/80be6552-1876-4dc9-94c8-98787b2947d8

Asked by codetalker 1 year ago

Last reply by cor-el 1 year ago

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Sept 2022 updates: keyboard not recognized

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonizati… (read more)

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

Asked by david.orear 1 year ago

Last reply by cor-el 1 year ago

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I cannot access ( Medical Office Simulation Software) within Cengage Learning System; Document Sizesited

I am unable to access my Medical Office Simulation Software within Cengage Learning System Message says Document size is not supported, increase browser size or change or… (read more)

I am unable to access my Medical Office Simulation Software within Cengage Learning System Message says Document size is not supported, increase browser size or change orientation.Also the message about clearing ad blockers keeps repeating after Ive cleared cookies and cache on all my devices.

Asked by ddaisy870 1 year ago

Last reply by jonzn4SUSE 1 year ago

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StubHub

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I ha… (read more)

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I hate) it gave no error. I did not list my tickets on Chrome yet, and will wait a reasonable amount of time to see if the problem is fixed on Firefox. Bob Brown

Asked by Bob 1 year ago

Last reply by cor-el 1 year ago

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Firefox browser hangs for about a minute when text is copied.

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it w… (read more)

Firefox for Windows hangs when I copy text, either by Ctrl+X, Ctrl+C or by using a right-click menu. The browser just stops responding. It doesn't crash. Eventually, it will return and behave normally.

I tried removing all extensions and closing all open tabs. No change. I'm out of ideas. I suspect it may be trying to synchronize with something it can't find or there's network latency. Task Manager shows it's using a lot of resources. It doesn't do it every time, just often enough to be frustrating.

Windows Specifications: Edition Windows 11 Pro Version 22H2 Installed on ‎5/‎14/‎2022 OS build 22622.598 Experience Windows Feature Experience Pack 1000.22634.1000.0

Asked by Karla 1 year ago

Last reply by Terry 1 year ago

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Cannot turn on "Open previous windows and tabs" in version 104.0.2

Windows 11 Pro 64bit, v.22000. All of a sudden, Firefox goes haywire. Latest is I cannot turn on Open previous windows and tabs in version 104.0.2. The checkbox is sim… (read more)

Windows 11 Pro 64bit, v.22000. All of a sudden, Firefox goes haywire. Latest is I cannot turn on Open previous windows and tabs in version 104.0.2. The checkbox is simply grayed-out. WHY??? I didn't make any changes - these problems just started on their own. Also, none of my passwords for various websites are automatically available anymore.

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Frequent Firefox crashes

Firefox consistantly crashes on page load interacting with a page before it fully loads dynamic pages adding content on scroll Per the troubleshooting steps, h… (read more)

Firefox consistantly crashes on

  • page load
  • interacting with a page before it fully loads
  • dynamic pages adding content on scroll

Per the troubleshooting steps, here are several bug reports I just submitted:

  • bp-94031d7d-e807-400a-914e-22c570220907
  • bp-bd1fe716-1eba-4539-ac01-773710220907
  • bp-29a3c0af-2ee2-49c1-84c9-b0df70220907
  • bp-0b95a462-24b9-4f8e-9c7c-eb5f60220907

Asked by nhansen 1 year ago

Last reply by jonzn4SUSE 1 year ago

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FF update breaking sites

What is up with 104.0.2 (64-bit)?! It broke Outlook email and today it broke Tumblr. Outlook online had this error message for a few days and the space below photos in Tu… (read more)

What is up with 104.0.2 (64-bit)?! It broke Outlook email and today it broke Tumblr. Outlook online had this error message for a few days and the space below photos in Tumblr is usually white, now it's dark; can't read a thing! Both work fine in Chrome and Outlook is finally working again after a few days:

ErrorType: Component UTC Date: 2022-09-06T15:09:21.585Z Puid: 0003BFFD80C7CD78 Client Id: 36BD2265BBF94A368ACB6FD2CEF338F0 Session Id: b44c966a-8f33-4be3-a8e6-9e2f7e6118b6 Client Version: 20220826004.05 BE Server: CY4PR0701MB3666

Asked by karunaray 1 year ago

Last reply by TyDraniu 1 year ago

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Prevent a Website to automatically change to the Main Page after opening a Link

Hi, is there a way to stop a website to automatically forcefully boot me to their main page after like 1sec? In my case its this Link: https://multiversus.bugs.wbgames.… (read more)

Hi,

is there a way to stop a website to automatically forcefully boot me to their main page after like 1sec?

In my case its this Link: https://multiversus.bugs.wbgames.com/bug/MVS-1-3162 It straight up throws me back to the original website after being able to see it for probably less than a second.

Thanks in advance!

Asked by Dharc 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
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Some font are still dark on dark theme

on some pages google/twitch some fonts are dark on dark theme, refreshing pages, changing themes (using default mozilla dark theme) doesnt fix it... so it sometimes distu… (read more)

on some pages google/twitch some fonts are dark on dark theme, refreshing pages, changing themes (using default mozilla dark theme) doesnt fix it... so it sometimes disturb me .

Asked by jakuboleszczuk 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Keyboard errors in news chat rooms only

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can t… (read more)

My keyboard and computer are fine. Every website I visit in Firefox works great...except news chat rooms. If I make a comment on a news site (e.g., foxnews.com) I can type the first word with no problem. I hit the space bar and it spaces correctly. However, when I type the first letter of the second word, the letter appears BUT IT BACKSPACES AND ELIMINATES THE SPACE. If I want to type "That is not..." I get "Thatisnot..." (When I enter the i and n, it backspaced.) As you can see from this post, it's not my keyboard. I can post my thoughts in Word and paste the entry onto the news site just fine.

It's related to Firefox, because if I switch over to that god-awful Edge, it doesn't happen. Any ideas?

Asked by msgtprolson 1 year ago

Last reply by cor-el 1 year ago

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Melaleuca

When I log onto www.melaleuca.com I can navigate through all the products but I CANNOT see the product description! I won't order anything unless I can see the label ing… (read more)

When I log onto www.melaleuca.com I can navigate through all the products but I CANNOT see the product description! I won't order anything unless I can see the label ingredients, quantity, etc. When I double click on the product, all that happens is a blue border appears around the item and that is all. Can you fix this? I've added melaleuca to the add-ons list, but that did not help.

Asked by wood4170 1 year ago

Last reply by cor-el 1 year ago