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Error 400 - Bad Request The request could not be understood by server due to malformed syntax.

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home hea… (read more)

For the past 8-10 days, every time I try to log-on to: https://selfservice.telkom.co.za/rococo/public/content/interstitial I click "Login" under the Mobile & Home heading and I receive the following message returned.

Bad Request The request could not be understood by server due to malformed syntax.

I have used MS EDGE browser and do not get the same problem, it log's-on OK.

As such it seems that it is a Firefox problem.

Asked by Brian E 2 years ago

Answered by cor-el 2 years ago

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Cant play HDR media?

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major fla… (read more)

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major flaw as HDR media is definitely the future. And this has been working just fine in any chrome based browser for years now.

Is there any way to enable this?

Thanks for your time and help.

Asked by Itami 2 years ago

Last reply by user104147805413306348376805769878442569366 2 years ago

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Weird fonts for some pages

The fonts are weird for some pages. I have used the following settings: Fonts for: latin, Proportional: Serif, Serif: Default(DejaVu Serif), Sans-serif: Default(DejaVu Sa… (read more)

The fonts are weird for some pages. I have used the following settings: Fonts for: latin, Proportional: Serif, Serif: Default(DejaVu Serif), Sans-serif: Default(DejaVu Sans), Monospace: Default(DejaVu Sans Mono). Also I have checked the box "Allow pages to choose their own fonts, instead of your selections above".

Need help to fix the issue!

Asked by parthadas.physics 2 years ago

Last reply by teedin 1 year ago

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Importing of exported 'saved logins'

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall … (read more)

I did a full reinstall of my Firefox browser because of a problem where it couldn't load some youtube diy videos (that did load in another browser). Before the reinstall I made bookmark and saved logins backups. No problems with backup/restore of bookmarks.

Exporting saved logins works perfectly and I get a readable csv file , but importing simply doesn't work. First of all the import feature was disabled by default (?). After making the change in the settings and restarting Firefox I see the 'import from file' option in the password manager.Big dissapointment however when you click the 'import from file' option and select the exported csv file because nothing happens ! No error, no result,nothing ! I tried several csv files from earlier backups but none work. Google on the other hand can import all of my csv's without any problem ! Any help on that would be greatly appreciated.

Asked by erwin.geeroms 2 years ago

Last reply by cor-el 1 year ago

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Truncated text in search results

Hello Community. Why is the bold blue text in the Google search results being truncated whenever there is a picture shown beside it? See my screen capture with yellow hig… (read more)

Hello Community. Why is the bold blue text in the Google search results being truncated whenever there is a picture shown beside it? See my screen capture with yellow highlights to see what I mean. It's been happening for some months. I have reinstalled Firefox but the problem persists. Other browsers displaying the same pages are fine.

Asked by mriga 2 years ago

Last reply by mriga 2 years ago

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Network Protocol Error

Only for some selected websites. I get this on Lowes.com too Network Protocol Error An error occurred during a connection to www.homedepot.com. The page you are trying… (read more)

Only for some selected websites. I get this on Lowes.com too

Network Protocol Error

An error occurred during a connection to www.homedepot.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.

Asked by dave5mox 2 years ago

Last reply by dawnerthomas 1 year ago

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Firefox loops at office.com login

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dum… (read more)

I cannot login to my office.com accounts with Firefox. Chrome & Edge work fine. Attempting to use Firefox will get me as far as the "Stay signed in?" prompt, then dump me back to the sign in screen: I have refreshed, re-installed, installed a previous version, used Revouninstaller to get rid of all traces of Firefox, deleted the Mozilla folders from the appdata folder and reinstalled + tried using a private window. No joy with anything. I believe this is the key phrase from the error message (quoted below): "client request loop"


Microsoft Sign in

Sorry, but we’re having trouble signing you in. AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Request Id: e25fd55c-5c0d-4a3e-b932-ee17a8120100 Correlation Id: a5936cb9-243a-486e-b498-d31061e6e534 Timestamp: 2022-08-28T19:07:12Z Message: AADSTS50196: The server terminated an operation because it encountered a client request loop. Please contact your app vendor. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

If I try to login @ outlook.office.365.com, I get

500 Something went wrong. UmVwZWF0aW5nIHJlZGlyZWN0cyBkZXRlY3RlZC4gPEJSPjxCUj5DbGljayA8YSBo cmVmPSIvb3dhL2xvZ29mZi5vd2EiPmhlcmU8L2E+IHRvIHNpZ24gb3V0Lg== (Ba se64)

Asked by webmanager1 2 years ago

Last reply by cor-el 1 year ago

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Can't display a page from Chase to my Firefox Browser

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) state… (read more)

I need help in solving a problem. Using FIREFOX: When I go onto the Chase web site, it displays my account but will not display the page with my last (or previous) statements. It looks like it is working, but the page remains blank. I was finally told by the Chase help desk to try it with Google Chrome -- and, sure enough, it works. I have checked to see what version of Firefox I have and it is: 104.0.1 (64 bit). It says this is the latest. The Chase person told me that they have had calls from customers using Firefox who had the same problem as me. Is there a fix from Firefox for this problem? In the meantime, I will be forced to use Google Chrome when I want to deal with Chase. By the way, American Express is able to display their statements when I am using Firefox without a problem. Also, I was told to try the Chase APP on my iPhone -- and it works too. It seems there is a problem between Firefox and part of the Chase software.

Asked by jlincoln 2 years ago

Last reply by cor-el 1 year ago

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Video causes browser to display white screen

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visua… (read more)

Occasionally, when I am watching a video on Youtube or Twitch, the video will glitch and cause the browser to go completely white. On Youtube, there will be a small visual glitch and on Twitch, the video will crash and need to be reloaded, but otherwise nothing else happens.

Asked by wafflemansa 2 years ago

Answered by wafflemansa 1 year ago

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cookie selection

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. … (read more)

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. Opera browser, a better browser than this one, shows the options and allows me to choose. Sky just shows the same box every single page and I have to go through the same sequence every time.

Your cookie options

Sky and its trusted partners need your permission to store and access cookies, unique identifiers, personal data, and information on your browsing behaviour on this device. This only applies to Sky Sports. You don’t have to accept, and you can change your preferences at any time via the Privacy Options link at the bottom of this screen. If you don’t accept, you may not see some personalised ads and content. If you are a Sky customer, we may personalise ads and content by using the Sky account and product information we hold about you. Find out more about how your data is used below:

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

Precise geolocation and information about device characteristics can be used.

If you don’t want to accept, please select View options or reject below where you can also see how and why your data may be used. You can also see where we or our partners claim a legitimate interest and object to the processing of your data.

Asked by pete_scott2 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Can't access some web sites

Try to go to Jet2.com I get Access Denied You don't have permission to access "http://www.jet2.com/" on this server. Reference #18.443cd717.1661423321.5b4170a If I use… (read more)

Try to go to Jet2.com I get Access Denied You don't have permission to access "http://www.jet2.com/" on this server.

Reference #18.443cd717.1661423321.5b4170a

If I use chrome it is OK I have used Firefox for ages without problems Gil

Asked by gilduffy 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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How do I "View" synced tabs from ios - iPad or iPhone - on my iMac?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your… (read more)

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

Asked by davidcarlon2 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Credit card numbers not able to be used

I recently went to use my card to buy something off ebay, my card is probably in the depths of my room, so i went to check firefox, it shows the last 4 digits of my card,… (read more)

I recently went to use my card to buy something off ebay, my card is probably in the depths of my room, so i went to check firefox, it shows the last 4 digits of my card, showing that it did save it, but i cannot access it, and i cannot use the number on the card? I would really like to retain it, can anyone enlighten me? Thanks

  • Solved
  • Archived

OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 2 years ago

Answered by Nickolas Gupton 2 years ago

  • Archived

Firefox loads different website languages every time

The problem is as follows: Every time I load some multilagual web page (Aliexpress, prestashop.com fox example) Mozilla loads the page in different language. After I cha… (read more)

The problem is as follows:

Every time I load some multilagual web page (Aliexpress, prestashop.com fox example) Mozilla loads the page in different language. After I change the language and load a new page from the site, the language is changed again to a random one. Every time I click a button or link, the language is changed.

Cleared cache, and cookies and everithing multiple times. After 3-4 days it does the same thing. Tried fresh install - after a while starts to do the same thing. Installed Firefox Developer Edition - after 6 months starts to do the same thing. Installed Waterfox on different PC - same as Firefox Developer - after 6 months starts to do the same thing.

Does anyone have the same problem? Why is it happening? Is it only me?

Asked by TEMPEX 2 years ago

Last reply by TEMPEX 2 years ago

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Transmitting order instructions to broker

Here is a message I have sent my broker -- I have complained previously about Commsec not accepting instructions from browsers. Firefox is the worst, but Chrome and E… (read more)

Here is a message I have sent my broker --

I have complained previously about Commsec not accepting instructions from browsers. Firefox is the worst, but Chrome and Edge are also affected. Stopping and re-running the browser helps. Only trading instructions are affected. Up to now, that is : Firefox has now started occasionally failing with less sensitive instructions. In fact Firefox is now so bad that I must use only Chrome. I don't know where the fault lies -- broker, browser, me or all of us. Thanks if you would convey this issue to your software team.

Possibly the problem lies with overly tight security somewhere in the communication. What do you think?

Asked by eagerd 2 years ago

Last reply by Terry 2 years ago

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Passwords not syncing between browsers

I have Firefox in a Windows, a Mac and an Ubuntu computer, and sync is not working properly, passwords stored in the browser in the windows computer are not the same as t… (read more)

I have Firefox in a Windows, a Mac and an Ubuntu computer, and sync is not working properly, passwords stored in the browser in the windows computer are not the same as the ones in the other computers, I did the "Sync now" but it didn't work, I disconnected my account in the Mac and synced it again but it is the same thing, not appearing in either

Asked by carlosleyequien 2 years ago

Last reply by cor-el 2 years ago

  • Solved
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Can i disable ctrl + m shortcut?

Hi, Often the ctrl + m (mute tab) shortcut gets in my way while using the browser as i use this shortcut in something else. I would like to know if it is possible to dis… (read more)

Hi,

Often the ctrl + m (mute tab) shortcut gets in my way while using the browser as i use this shortcut in something else. I would like to know if it is possible to disable that.

Thanks. (Message written using Google Translate)

Asked by josevneves 2 years ago

Answered by Terry 2 years ago

  • Solved
  • Archived

Auto-rotation

This is a recent change -- the desktop browser didn't do this until a few weeks ago. It now plays slideshows automatically. This feature is called Auto-Rotation, but it… (read more)

This is a recent change -- the desktop browser didn't do this until a few weeks ago. It now plays slideshows automatically. This feature is called Auto-Rotation, but it has nothing to do with rotating the display on a phone or tablet (although that feature has the same name). This feature automatically rotates among the slides in a slideshow. It's incredibly annoying, especially since I typically forget its on (or don't realize I'm looking at a slideshow) and it changes to the 2nd slide just as I have begun reading the 1st. I then have to turn Auto-Rotation off and go back to the 1st slide to continue. When I remember, I have to hurry to turn Auto-Rotation off before it moves to the 2nd slide. Is there any way to turn this off? I can't find one by looking through Settings, and there's nothing on this subject in Help, that I can find. For what it's worth, whoever thought this was a good idea was wrong, but if there's a way to change so it's not the default, I'll be content.

Asked by gmsherry 2 years ago

Answered by Terry 2 years ago

  • Archived

How do I stop Firefox from changing http to https?

Yes. "Don’t enable HTTPS-Only Mode" is checked. Yes. In about:config "browser.urlbar.autoFill" is set to false. It STILL does it! This is maddening. I'm trying to go t… (read more)

Yes. "Don’t enable HTTPS-Only Mode" is checked. Yes. In about:config "browser.urlbar.autoFill" is set to false. It STILL does it! This is maddening. I'm trying to go to an address on my network for my IP cameras. http://192.168.50.65 (for example), and Firefox keeps changing it https! Then of course, it won't connect. How do I stop this? I hate having to start Chrome or Opera to manage these local addresses.

Asked by nosoy1 2 years ago

Last reply by cor-el 2 years ago