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  • Archived

Bookmarks are duplicated multiple times plus other anomalies

Bookmarks appear to have become alphabetized. An item on bookmark folder has disappeared. When searching for disappeared folder on the Bookmarks toolbar, Firefox freezes … (read more)

Bookmarks appear to have become alphabetized. An item on bookmark folder has disappeared. When searching for disappeared folder on the Bookmarks toolbar, Firefox freezes and crashes. All of this has occurred in the last 48 hours.

Asked by aid50md 7 months ago

Last reply by cor-el 7 months ago

  • Archived

email link in firefox

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause thi… (read more)

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause this. can you please suggest some ways of how I can enable this function

Thanks & kind regards Ashlyn Ray

Asked by Eagy 7 months ago

Last reply by user104147805413306348376805769878442569366 7 months ago

  • Archived

primary password

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I c… (read more)

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I can see what I have typed instead of a row of black dots? Many thanks for a quick response Peter Gordon Smith

Asked by peter131 7 months ago

Last reply by Terry 7 months ago

  • Archived

Bookmark details are missing

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the n… (read more)

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the navigation details (i.e., URLs) for each bookmark are nowhere to be seen. Nothing happens when I click on a bookmark.

What could have happened? Is there a way to recover that information? (Unfortunately I don't have an up-to-date bookmark backup.)

Asked by joe.dempsky 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

Firefox behavior with virtual desktops in Windows 10

Hello dear Firefox experts, I have been using Firefox for years and of course I would like to continue doing so. :-) I work with Windows 10 and have learned to app… (read more)

Hello dear Firefox experts,

I have been using Firefox for years and of course I would like to continue doing so. :-)

I work with Windows 10 and have learned to appreciate the virtual desktops, which can be set up via the key combination "Windows + Tab". About the desktops can then be distinguished, for example, in "Office" and "Private".

In total, I have actively set up 4 different desktops.

FF I have set up as the "default app" in the Windows settings.

Now it is the case that I have a Firefox window open in the "private desktop", for example.

But when I work in the "office desktop" and click on a URL, the office desktop automatically switches to the private desktop and opens the URL in the FF already opened there in a new tab! :-(

So I have to remember before to open a new Firefox window in the office desktop to display the desired page also on this desktop.

Unfortunately, this doesn't always work.

If I work in the meantime in another of the 4 active desktops and use Firefox there and return to the office desktop and want to open a URL there again, the desktop jumps back to where I last used the already opened FF. This is quite annoying in the long run.

That's why I ran a test today with Google Chrome and MS Edge and defined each of them as the default app for testing.

Stupidly, these two browsers work exactly as I want them to. If I have already opened one of these browsers in another desktop, the URL will still open in the current desktop and any additional URL as another tab will correctly open in the current desktop.

If I now switch to the private desktop and open a URL there, it will correctly open in a new tab in this desktop.

I hope I was able to illustrate my "problem" so far?

Now my question? How can I change the behavior in FF? This seems to be a standard of FF in contrast to both other browser programs. Disabling in the FF settings "Open links in tabs instead of new windows" seems to be only a rudimentary solution;

but then a new window is opened every time, which is also not useful.


Can something be adjusted in the "deeper" settings?

Many thanks in advance for your tips.

Best regards, Georg

[Translated with "DeepL.com"]

Translated with www.DeepL.com/Translator (free version)

Asked by ge.brenn 7 months ago

Last reply by ge.brenn 7 months ago

  • Archived

Blocked incoming email.

I receive a monthly email from a vendor but the email always winds up in the spam file. How can I stop that from happening and simply receive the email in my inbox? … (read more)

I receive a monthly email from a vendor but the email always winds up in the spam file. How can I stop that from happening and simply receive the email in my inbox?

Asked by paltman446 7 months ago

Last reply by Dropa 7 months ago

  • Archived

Blocking spam on Thunderbird

All the spam messages I get have one word the same in them ( actionnetwork ). How can I set up Thunderbird so that it rejects any emails with this word in them ? … (read more)

All the spam messages I get have one word the same in them ( actionnetwork ). How can I set up Thunderbird so that it rejects any emails with this word in them ?

It is not in the text but in the address details.

Asked by BillBal 7 months ago

Last reply by user104147805413306348376805769878442569366 7 months ago

  • Archived

facebook posts still advancing or jump

this has been a problem that a lot of us Facebook and Firefox user have and are facing and yet to be fixed. I have seen some people stare they're going to other… (read more)

this has been a problem that a lot of us Facebook and Firefox user have and are facing and yet to be fixed. I have seen some people stare they're going to other browsers I do not want to do that but it is getting to the point where i may need to. It does not do this on Chrome or edge, Now it is said that it may be the extensions well I have disabled or turned them off and still doing it . Please could someone check into it was supposed to be resolved in newest version but it is not

Asked by Mary 7 months ago

Last reply by Terry 7 months ago

  • Archived

I can not connect to a program on my computer

I don't know if connecting is thru Firefox or just a microsoft problem. I can not get the program to open. when I try to open it just flashes and doesn't open. I am 82… (read more)

I don't know if connecting is thru Firefox or just a microsoft problem. I can not get the program to open. when I try to open it just flashes and doesn't open. I am 82 and don't know who to call.

Asked by gacsw 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Why can I no longer access Amazon Smile in Firefox.

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed … (read more)

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

Asked by anthony-lee 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Firefox Advice API not working properly

I'm developing a Website, and I'm using the https://api.adviceslip.com/ and when call the API once, the response from the API, remain cached, recall the API again, with… (read more)

I'm developing a Website, and I'm using the https://api.adviceslip.com/ and when call the API once, the response from the API, remain cached, recall the API again, with a click, for example, return the same thing that is cached in the browser, and the cache apparently clears after some random time, after that I can receive and cache another response from the API, but, in any other browse just works, without this "bug". This occurred in Firefox Desktop and Firefox Mobile. That is an API bug or Firefox Bug?

Sorry about my English, it's not my primary language.

Asked by Cauê 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Since I updated Firefox 103.0.2 64 Bit Linux Mint Videos Hanging

Hi Support, Since my Linux Mint System updated Firefox to 103.0.2 certain websites will not play videos seemingly because Firefox or Adblocker is stopping the website fr… (read more)

Hi Support,

Since my Linux Mint System updated Firefox to 103.0.2 certain websites will not play videos seemingly because Firefox or Adblocker is stopping the website from getting/using cookies for adverts.

Websites like YouTube, https://www.gbnews.uk/watchlive and channle4.com will not play or hang at times. The Youtube videos in question are ones that have adverts switched on as videos with no adverts run fine.

I am using Microsoft Edge as well and it play all the videos with no problems.

I am running the Linux Mint 20.3

Thanks Raymond

Asked by RaymondTheBrave 7 months ago

Last reply by jonzn4SUSE 6 months ago

  • Archived

How do I know that my Firefox Private Network Browser Extension is installed and working?

Hi, I'm new to Firefox and purchased Mozilla's Firefox Private Network Browser Extension. How can I tell that it's on? Should I be seeing some sort of icon on my address … (read more)

Hi, I'm new to Firefox and purchased Mozilla's Firefox Private Network Browser Extension. How can I tell that it's on? Should I be seeing some sort of icon on my address bar or something? And what could be the problem if it isn't on?

Compared to Chrome, when I login then a can see extension icons on the bar. Should I be signing on to Firefox too?

Asked by Brent 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Why does Mozilla Support keep showing up under "Connected Services" at accounts.firefox.com?

Just concerned what this is exactly because I noticed it once before and deleted it. Why does it need to be connected to my account? I tried Googling around to see if thi… (read more)

Just concerned what this is exactly because I noticed it once before and deleted it. Why does it need to be connected to my account? I tried Googling around to see if this was normal and I couldn't find anything.

Asked by Ken 6 months ago

Last reply by Ken 6 months ago