Showing questions tagged: Show all questions
  • Archived

Error message

I have already sent you the exact information that depicts what is happening! What I got back from you is question after question trying to figure out what the problem is… (read more)

I have already sent you the exact information that depicts what is happening! What I got back from you is question after question trying to figure out what the problem is! Pages of absolute junk that have nothing to do with my problem! What does it take to get through to you people?! You sent me a reply that asks me a question: "Does it work if you allow to go to the HTTP version of the website as in some cases a redirect only works via HTTP and you will eventually end up on a secure HTTPS site?"...but your email is unable to be replied to and you offer no way to tell you my answer! If I am reading your question right, the answer is "YES".

I was able to figure out how to get your system to upload the error image and it is here within. The snip says it pertains to a website called "Western Journal", but I have gotten the error message on other sites as well. I repeat, from my original missive, although it claims to only be able to go to a non-HTTPS site, when I choose to go to that site, it shows in the address box, "HTTPS". Have I been hacked? In 25 years of using a computer, I have never seen this error message that seems to contradict itself. Please help and let me reply to you emails. Wayne Ollick, [edited email from public] @outlook.com

Asked by Overviewer 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Firefox not showing full website with css files under normal viewing.

Hello This just happen to me today and i dont know if i dont something in a setting or what is going on, but i have removed firefox and re-installed it to no avail. The… (read more)

Hello

This just happen to me today and i dont know if i dont something in a setting or what is going on, but i have removed firefox and re-installed it to no avail.

The issue is for example this URL https://www47.myfantasyleague.com/2022/home/15387#0

The site loads without css coding and it looks like the attached image. WHITE and ugly...

It never used to be this way, and when i go into private mode, the site loads fine.

Anyone got any ideals what is going on?

Also chrome loads the site just fine in both modes.


Thank you

Asked by sticks2u 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Opt-Out

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox. When a search is opened I get the following site with my addr… (read more)

I have been able to Opt-Out of my personal information with Google but, I still have an issue with Firefox.

When a search is opened I get the following site with my address information listed: USA People Search.

I keep getting the run-around with that website.

What can Firefox do to remove that information?

Thank you, Marty

Asked by mbsking 9 months ago

Last reply by Terry 9 months ago

  • Archived

Using phone as a hardware security key

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3… (read more)

On some of the sites that support hardware 2FA, I notice in Chrome there is an option to add an android phone for as a security key. I tried this out by adding my Pixel 3aXL as a key. Afterwards, when I log into the site, I have an option to use the iphone for 2FA, and when I select it, it sends a push notification to my phone to approve or deny.

I tried this in Firefox and there is no option for it. In about:config, I tried playing around with security.webauthn.ctap2 and security.webauth.webauthn_enable_softtoken, but neither enable the option. I was wondering what would enable such a support on Firefox?

Asked by paulsiu1887 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Developer Edition Crashing

As of 16 August Firefox Development Edition continually crashes. Firefox standard is fine. Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download… (read more)

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Asked by julian11 9 months ago

Last reply by Paul 9 months ago

  • Archived

Firefox loading some pages but not others?

Internet is fine, other apps and browsers load fine. Mozilla support pages load fine, I'm sending this post through the affected Firefox. But every other page I try to lo… (read more)

Internet is fine, other apps and browsers load fine. Mozilla support pages load fine, I'm sending this post through the affected Firefox. But every other page I try to load hangs endlessly. Youtube, FB, DuckDuckGo, reddit, just standalone images, literally nothing else seems to load.

I'd installed a mod loader for a game earlier that gave BitDefender a conniption fit I guess because of the way the loader injected code, and BD insisted on doing a "malware clean" on reboot after I told it not to. I suspect BD must have deleted something or changed permissions, but I can't find anything in its app that would undo or provide exceptions etc.

Is there any way to refresh/troubleshoot without having do a full reinstall? (or else an easier way to do a reinstall that's less of a hassle?) I've already rebooted my PC, restarted Firefox a couple times, emptied the cache and cookies, and tried to connect with no proxy, none so far have worked.

(Windows 10, Firefox v 103.0.2)

Asked by midas_touch 9 months ago

Last reply by midas_touch 9 months ago

  • Archived

Log limits

Go to about:config on the address bar, click "Accept the risk and Continue", type "HUD" and you have these: devtools.hud.loglimit devtools.hud.loglimit.console What are … (read more)

Go to about:config on the address bar, click "Accept the risk and Continue", type "HUD" and you have these: devtools.hud.loglimit devtools.hud.loglimit.console

What are the numbers associated with them mean? is that how MANY logs (as in, how many "individual rectangles" each representing a log), or is that how MANY BYTES they can take up before deleting the older logs in the devtool's console.

Asked by archivist113 9 months ago

Last reply by archivist113 9 months ago

  • Archived

Password bridge

Is there any password bridges from Firefox cloud data about the saved password in Firefox? I am facing serious password bridging to some my Gmail accounts i have saved d… (read more)

Is there any password bridges from Firefox cloud data about the saved password in Firefox?

I am facing serious password bridging to some my Gmail accounts i have saved data on the Firefox. Kindly check.

Waiting for your earliest reply.

Asked by monilshah75 9 months ago

Last reply by Dropa 9 months ago

  • Archived

Facebook

I upgraded Firefox, created an account and installed Simple Tabs. I changed a few things in settings. I now have to login into Facebook every time and I cannot post anyt… (read more)

I upgraded Firefox, created an account and installed Simple Tabs. I changed a few things in settings. I now have to login into Facebook every time and I cannot post anything. How do I fix it? When the window pops up the little icon circle just keeps going around and around.

Asked by carik1967 9 months ago

Last reply by carik1967 9 months ago

  • Archived

lost sync data

when i login again with my old email id it created a new account on the very same email now i lost the sync data what to do i dont know but that data is very important fo… (read more)

when i login again with my old email id it created a new account on the very same email now i lost the sync data what to do i dont know but that data is very important for me . waiting to hear from firefox team ASAP....

Asked by vishalpatsariya99 9 months ago

Last reply by Dropa 9 months ago

  • Archived

Firefox suddenly distorting passwords it's trying to save

Hi, in just the past few days I've discovered that when I visit a website and set up a log-in ID and password, the password that Firefox Manager offers to save isn't bein… (read more)

Hi, in just the past few days I've discovered that when I visit a website and set up a log-in ID and password, the password that Firefox Manager offers to save isn't being saved correctly. For example, say I use the password 143143, it saves it as something like 973973.

This has happened to me three times that I'm aware of (and I kept having to go back to Safari's saved passwords to find the correct ones, since I typically use randomly generated passwords.

I'm running macOS Mojave, 10.14.06, so I haven't changed the OS in well over a year. (I haven't updated as I have an SSD that's not APFS.) Any suggestions? Many thanks.

Asked by 37siobhan 9 months ago

Last reply by 37siobhan 9 months ago

  • Archived

Weather.com map zoom with mouse

I don't know if this is 'website breakage' or not, but I am unable to use the mouse wheel to zoom when using the Weather.com map page in Firefox. I've tried the same sit… (read more)

I don't know if this is 'website breakage' or not, but I am unable to use the mouse wheel to zoom when using the Weather.com map page in Firefox. I've tried the same site in MS Edge and it works. I've also verified that I can zoom in and out of Google Maps when using Firefox, so the problem seems limited to Firefox and the Weather.com map page. Any thoughts? I've looked for settings, etc. that might impact the function, but couldn't find any. For further detail, the page appears to react briefly to the scroll wheel, and you see just a fraction of movement, but then it freezes at that magnification and I have to use the + and - icons on the page to zoom in or out. This is not a huge deal, but I don't understand what's happening and I'll take insight. Thanks.

Asked by parkeadamson 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Security breach using your browser

Hire staff instead of your blind leading the blind approach would be appreciated. Case in point, password security regarding access to my Last Pass vault! Through one… (read more)

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Asked by 4johnherman 9 months ago

Last reply by Paul 9 months ago

  • Archived

Mouse Hover not consistent, Firefox 103 Ubuntu 22.04.1

After upgrading to Firefox 103, I've noticed the following behavior: The mouse icon does not change while moving over web pages or even the menu items and tabs. It requ… (read more)

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Asked by typewriterjason 9 months ago

Last reply by cor-el 9 months ago

  • Archived

changing a password

I want to say how I hate that I can not communicate with a human being.... I am human and need your help not some ITT typed messages....Your are not my job Your job is t… (read more)

I want to say how I hate that I can not communicate with a human being.... I am human and need your help not some ITT typed messages....Your are not my job Your job is to help me so I ant to keep you instead of chrome

Asked by Nancy 5550 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago