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email link in firefox

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause thi… (read more)

I cannot seem to send a link of a webpage in Firefox to any email addresses I used to be able to send before. I am unsure if I have done anything in firefox to cause this. can you please suggest some ways of how I can enable this function

Thanks & kind regards Ashlyn Ray

Asked by Eagy 5 months ago

Last reply by user104147805413306348376805769878442569366 5 months ago

Bookmark details are missing

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the n… (read more)

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the navigation details (i.e., URLs) for each bookmark are nowhere to be seen. Nothing happens when I click on a bookmark.

What could have happened? Is there a way to recover that information? (Unfortunately I don't have an up-to-date bookmark backup.)

Asked by joe.dempsky 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

HTTPS not available error message

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows th… (read more)

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows that the address is indeed HTTPS! Have I been hacked? Do I have a virus? I can find no help elsewhere. I have saved the error message but, using your "Browse" below will not show it in my documents.

Asked by Overviewer 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

mailto setting has disappeared twice

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage… (read more)

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.

Asked by brucelshew 5 months ago

Last reply by cor-el 5 months ago

Security breach using your browser

Hire staff instead of your blind leading the blind approach would be appreciated. Case in point, password security regarding access to my Last Pass vault! Through one o… (read more)

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

Asked by 4johnherman 5 months ago

Last reply by Paul 5 months ago

'502 Bad Gateway

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same pre… (read more)

I have the latest versions of firefox installed on both my iMac and my MacBook Air. Both computers running the same IOS. Both Firefox versions have exactly the same preference settings. The iMac gets an occasional 502 Bad Gateway notification and will not go to that website. The MacBook Air does not get these issues. Both computers are running the same anti-virus software.

This message started happening 3-4 weeks ago and is baffling as you cannot get to that webpage on the iMac but at the same time I get to it fine on the MacBook Air.

What is causing this issue??

Asked by gengrumpy 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

bookmarks missing

I was using windows 8.1 and i had sync all bookmarks. Now i have upgraded to windows 10 and have installed Firefox and have sync to same account but no bookmarks are show… (read more)

I was using windows 8.1 and i had sync all bookmarks. Now i have upgraded to windows 10 and have installed Firefox and have sync to same account but no bookmarks are showing. please help me out.

Asked by debu.tc 5 months ago

Last reply by Paul 5 months ago

changing a password

I want to say how I hate that I can not communicate with a human being.... I am human and need your help not some ITT typed messages....Your are not my job Your job is t… (read more)

I want to say how I hate that I can not communicate with a human being.... I am human and need your help not some ITT typed messages....Your are not my job Your job is to help me so I ant to keep you instead of chrome

Asked by Nancy 5550 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

bookmark subfolders just disappear. If I do a search for a link, find it, and select "open folder", lost folders re-appear.

My problem is: Many times my bookmark subfolders just disappear. If I do a search for a link in any of the lost folders at the top, find the link and select "open folder… (read more)

My problem is: Many times my bookmark subfolders just disappear.

If I do a search for a link in any of the lost folders at the top, find the link and select "open folder", the lost folders re-appear.

I imagine the folders are linked lists.

I wonder if the brower refresh or not refreshing is the issue. A display problem. Since they reappear, they are still there in memory. I doubt if they been written to the harddrive.

It is very frustrating. As I've read many others having similar issues, I think it merits attention.

Let them know to search for the link and open it in it's folder to reestablish the display. This IS NOT THE ANSWER ... but it is a work around.

I've systematically tried to troubleshoot it, but have found no clue for predicting when it will happen.

I was a programmer/analyst for decades. I imagine trying to keep firefox working is a real challenge.

Thanks Greg

Asked by JGDolezal 5 months ago

Last reply by cor-el 5 months ago

Tab preview

So I can't believe Firefox has been around this long and still hasn't made a tab preview like the one on the new google chrome update. I can't even find an add-on anywher… (read more)

So I can't believe Firefox has been around this long and still hasn't made a tab preview like the one on the new google chrome update. I can't even find an add-on anywhere. So please devs make this a feature. I know that there is an option to see the preview of each tab in the windows taskbar but that is just messy when there are a lot of open tabs because you can't just click on the open window and jump right into you left off you have to look through each and every open tab to find the right one. IMO this seems like a great add-on considering other browsers already have their own version of this. Below is the Preview tab that firefox already has and it just sucks imo.

Asked by travisthreeton 5 months ago

Last reply by Paul 5 months ago

Password bridge

Is there any password bridges from Firefox cloud data about the saved password in Firefox? I am facing serious password bridging to some my Gmail accounts i have saved da… (read more)

Is there any password bridges from Firefox cloud data about the saved password in Firefox?

I am facing serious password bridging to some my Gmail accounts i have saved data on the Firefox. Kindly check.

Waiting for your earliest reply.

Asked by monilshah75 5 months ago

Last reply by Dropa 5 months ago

Facebook

I upgraded Firefox, created an account and installed Simple Tabs. I changed a few things in settings. I now have to login into Facebook every time and I cannot post anyt… (read more)

I upgraded Firefox, created an account and installed Simple Tabs. I changed a few things in settings. I now have to login into Facebook every time and I cannot post anything. How do I fix it? When the window pops up the little icon circle just keeps going around and around.

Asked by carik1967 5 months ago

Last reply by carik1967 5 months ago

I have the Distill Web Page Monitor Extension loaded. It doesn't take me to the right webpage?

I have the Distill Web Page Monitor Extension loaded. When I click on it, it shows me all the correct Monitors that I have configured. If I click on "Go to Watchlist" it'… (read more)

I have the Distill Web Page Monitor Extension loaded. When I click on it, it shows me all the correct Monitors that I have configured. If I click on "Go to Watchlist" it's supposed to take me to the web management page where all the same Monitors should be shown. It takes me there but there are no Monitors visible. If I go to the webpage https://accounts.distill.io and log in then all the Monitors are correctly displayed. I note that the URL after I click on "Go to Watchlist" is moz-extension://xxxxxxxxxx/ui/inbox.html#inbox and not https://monitor.distill.io/#/w/0/list/all/ after I've logged in at https://accounts.distill.io.

Any suggestions please?

I'm running Distill Monitor Add-On version 1.18.6

Asked by fixit9660 5 months ago

Last reply by jonzn4SUSE 5 months ago

Disabling the shortcut Ctrl + I

"Ctrl + I" is a universal shortcut for formatting text in italics in pretty much _every_ text editor that supports such formatting. It is very, very, _incredibly_ annoyin… (read more)

"Ctrl + I" is a universal shortcut for formatting text in italics in pretty much _every_ text editor that supports such formatting. It is very, very, _incredibly_ annoying that almost every time I use it, firefox opens "Page info". Among the websites I tried, only Google Docs are not affected. Everything else -- messengers, text boxes like this one where I'm writing this question -- they're all affected.

Is it possible to disable ctrl+i as a "Page info" shortcut? It is honestly surprising that Firefox uses it in the first place, seeing how widespread its other use is. I write texts a lot in my everyday work, and I'm seriously considering switching the browsers because of this issue, even though I like Firefox in every other aspect.

Asked by ionastasi 5 months ago

Last reply by Terry 5 months ago

Firefox suddenly distorting passwords it's trying to save

Hi, in just the past few days I've discovered that when I visit a website and set up a log-in ID and password, the password that Firefox Manager offers to save isn't bein… (read more)

Hi, in just the past few days I've discovered that when I visit a website and set up a log-in ID and password, the password that Firefox Manager offers to save isn't being saved correctly. For example, say I use the password 143143, it saves it as something like 973973.

This has happened to me three times that I'm aware of (and I kept having to go back to Safari's saved passwords to find the correct ones, since I typically use randomly generated passwords.

I'm running macOS Mojave, 10.14.06, so I haven't changed the OS in well over a year. (I haven't updated as I have an SSD that's not APFS.) Any suggestions? Many thanks.

Asked by 37siobhan 5 months ago

Last reply by 37siobhan 5 months ago