Firefox Support Forum

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Dear Firefox,

Thanks for reading this.

I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.uk.

The thing about this site is, that when I go onto it, it simply freezes almost straight away. I use my wired mouse to try to scroll up or scroll down the site, and I cannot. It is just stuck. There are no scroll bars on the right to be able to click on to go up or down.

I am thinking this problem may have something to do with cookies. I say this, because the site is allright before the message comes onto the screen asking you to agree to cookies.

Is this a possiblity, do you think?

Or is there another possibility? For example, I have visited another forum, and told to increase hardware acceleration. Could this be the answer?

Any suggestions would be more than welcome, Yours Marek

I work for a company where we have a user that complained that when he navigated to a google website like Google maps, Translate, and Youtube. and clicking around and within the website after a few minutes all websites will crash, and one website will show the error SSL_ERROR_BAD_MAC_ALERT. I have to clear browsing history in order to get it corrected. I can access the websites just fine through Edge, and Chrome. I was able to replicate the issue on two computers in my environment.

I was running off Firefox version 102.0.0 where I experienced the problem, and updated to 102.0.1 and still have the problem. I have googled, and followed this https://appuals.com/ssl-error-bad-mac-alert/ but do not want to have to whitelist all google websites. Is there a reported problem with Firefox?

Any help with this would be appreciated.

I have twice come across a glitch on the Firefox version of tumblr. The notifications will remain entirely static, regardless of how many items are in my dash or how many people have interacted with my posts. I am sure this is a Firefox issue as logging onto Google Chrome removes this issue entirely. I have temporarily removed cookies and passwords for tumblr, but the issue has not improved.

I work with a laptop @home and have installed Bitdefender for security reasons. Today I had a warning (it's in Dutch, I do not know if that is a problem). Functie: Preventie van online dreigingen

firefox.exe heeft geprobeerd om op basis van een niet-overeenstemmend certificaat een verbinding te maken met browser.pipe.aria.microsoft.com. We hebben de verbinding geblokkeerd om uw gegevens veilig te houden, vermits het gebruikte certificaat voor een ander webadres werd uitgegeven. Toevoegen aan uitsluitingen

""It says something like firefox.exe has tried to make a connection based on a not approved certificate with browser.pipe.aria.microsoft.com. We have blocked the connection to keep your data safe. I can add this to exclusions"" or something like that.

I have never seen something like this before and I would like to know what it means and if I should exclude this, etc. So that's why I send you a mail to check it. Like to hear from you and many thanks in advance. Greetz Karin

I participate in a number of different surveys. Using Firefox. Only one of the surveys has become inaccessible on Firefox while I can still access it using Google. What has happened?

hi, have downloaded installer file several times with Firefox and i end up always needing to download from another browser to get it to work. The installer this specific time is xampp for windows. The download works well, the file goes to the right folder, but when i click on the installer, it leads to a new browser window (see pic1) and no matter what option i choose it never performs the installation. in the pic 2, u can see the applications options. I am really trying to give a shot at firefox but i always end up having to use another browser :-/. Thanks a lot for any help

When I download a file with several "." in name on the save box uses one of the words as extension instead of the real file extension.

Example:

When downloading the file "The.Talk.S12E187.720p.WEB.h264-DiRT.torrent" on the save box appears "The.Talk.S12E187.720p.WEB" with the extension "h264-DiRT" (Pic 1) I have to manualy change the extension type and name (Pic 2)

Tested in other broswers and work correctely.

Can you help ?

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmarks, but I cannot get them to work

email@yahoo will not respond properly in Firefox and works perfectly in Opera browser. Also very SLOW to load many sites. Only the last few days. Is this a hack of some sort? More than yahoo issues as well. Just sayin'

Firefox has stopped working correctly. I have to go to help and trouble shooting and REFRESH FIREFOX in order for it work. When I open it I get the image below. No matter if I click on the favorite bar links or just the default open page which is www.youtube.com. Doesn't matter. I'm using windows 11 and the other browsers I'm using work fine. Opera, Chrome and Edge. Only Firefox is having this issue. If it doesn't get corrected soon I'm done with Firefox.

My firefox collapsed a couple of times (I don't blame it my browsing contained around 40 tabs XD). However, when I restarted the browser all of my addons went missing also I cannot add any new addons tried the ones recommended by the browser. I also tried to update the browser and all the troubleshooting options I could find. The issue is not detected by any troubleshooting I tried. So please help me restore somehow my addons or at least make me able to install addons at all. Thanks

The site unter https://www.wetter.de/deutschland/wetter-bremen-18220609.html won't be displayed correctly. I get errors like this: please see the image!

Anyone able to help out?

I have installed moiziklle on a new device all my bookmarks have disappeared, can you recover them from my account because they do not appear on all devices and I did not make a backup manually, I tried to restore but it does not help, I do not have an html copy either please help me

Further to my post about Firefox not connecting to websites. We use Norton 360 for virus control. Nothing has changed there. When searching the net for information Firefox for the last month is unable to access many websites. This only happens with Firefox. Something has changed and I cannot find out what it is so that I can correct it. The settings for microsoft edge are the same and it does not happen with it. I've tried resetting it,deleting and reinstalling but nothing changes.

When I try to go to co2coalition.org website a daddy daddy page comes up blocking access. How do I fix this so it with go to the website?