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EVERY time Firefox does an update, my home page changes, my icons for add-ons are gone, EVERY time. I keep asking this question but the responses are not helpful.

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always … (read more)

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always wonder if I'm on the correct version or not. It says I am but what happened to all of my settings. I cannot tell you the number of times I've had to find my THEME and since there is no rhyme or reason as to how the themes are categorized it takes me forever to find the one I want. It doesn't seem to matter what settings I have entered because they are changed along with everything else. I have asked this question before and the answers I have received do not work. And another question. I do not like the background in "black" with the titles highlighted in yellow when I am searching. Very difficult for me to read, I've attempted to change that many times but can't seem to figure that out either. Oh, Lord where is Microsoft 7 when I need it? An OS that even I could figure out.

Perhaps finding the glitch in the changes that always take place after an update should be your next update.

Asked by Rhonda 4 months ago

Last reply by Terry 4 months ago

Is there is list of file formats that have changed, and with which versions?

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading ema… (read more)

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading emails (the laptop was always set to leave them on the server), and go traveling. When I returned and turned my regular email machine back on, turn the "leave on server" off, and download all the emails to it.

The COVID break from traveling meant that some file formats had changed. When I tried to load the v78 profile from my desktop to v68 on the laptop, I got a lot of errors, and went on to do other chores. Now I've come back to this issue and decided to just load v 102 to my laptop. I want to be able to load all those emails and the address book. Does v 102 read earlier versions of files, and which ones? I have a large volume of emails that I want to load, review, and then archive about 99% of them. I really need to retrieve the address books, get rid of duplicates and dead addresses, and then save about 85% of them a vcards before deleting them from the address book.

It would really help to have a list of the files that changed with each version, so that we can see what files we need to look for.

I'm hoping that 102 will convert all previous formats, and if not, I can have a list so I can migrate these v 68 files to 102 when it imports them.

Running Win10 21H1.

Asked by ffs1 1 day ago

Last reply by cor-el 17 hours ago

can't no longer download files, pdf etc.

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files. T… (read more)

Since this week. I can no longer download and open files, pdf etc.It say: failed I need urgent to get repaired it do download printed customer invoices and other files.

Thank for your support. Peter

Asked by info7277 21 hours ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

Video playging

Hello Team, I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs". even … (read more)

Hello Team,

I got popup an popup when i am going to play video from any website and the popup is "to play video you may need to install the required video codecs".

even I am able to playing video in any website. and i have already applied this command is "sudo apt install ubuntu-restricted-extras". and after that i am getting this popup.

FYI I am using "Ubuntu 20.04.4 LTS".

Thanks & Regards

Asked by neelkhamar73 17 hours ago

Last reply by cor-el 16 hours ago

password recovery

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought al… (read more)

I have a Firefox account on an old laptop, which has all my passwords in it! But the laptop "died" and I now have another one which I am trying to reinstall! I thought all my passwords etc were safe and that I could recover them on my new machine once I had loaded Firefox, but passwords do not appear in the privacy and security section. Can I get all my old info back please and if so how? Many thanks Michele

Asked by the2m.wise 5 hours ago

Last reply by Dropa 25 minutes ago

  • Archived

I Can't Use my Firefox in Windows 7.

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be… (read more)

My Mozilla developed a glitch. So I eventually uninstalled it and reinstalled it. Now it gives me the following message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible.". Could someone please explain how I might correct this issue? I would appreciate it.

Asked by guypoetry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Upgrades

This is not so much a question but a cry for mercy... please, please, please... no more 'upgrades', no more 'improvements' that aren't. I've been using computers since 19… (read more)

This is not so much a question but a cry for mercy... please, please, please... no more 'upgrades', no more 'improvements' that aren't. I've been using computers since 1979 (my first was a Tandy TRS80) but I'm now 74 and can't keep up. After the last couple of 'upgrades' Tbird and FF have become almost unusable. :-(

Asked by Foshet00 1 year ago

Last reply by Foshet00 1 year ago

  • Archived

Error "Firefox has stopped working" on install

A few weeks ago, Firefox stopped working on my machine. When I tried to launch it I got an error message "Firefox has stopped working". I tried a reinstall and a clean … (read more)

A few weeks ago, Firefox stopped working on my machine. When I tried to launch it I got an error message "Firefox has stopped working". I tried a reinstall and a clean reinstall but both installation procedures fail with the same error.

I'm running Windows 10 64-bit. I am installing with administrative permissions.

There are two files in AppData\Roaming\Mozilla\Firefox\Crash Reports from the two days that I tried reinstalling. I'm not sure what to do with them.

  • InstallTime20201027185343 (from today)
  • InstallTime20201014125134 (from my last attempt, on 10/22)

Asked by jlefeaux 1 year ago

Last reply by cor-el 1 year ago