Showing questions tagged: Show all questions

can't view videos on teachable

I cannot view videos on Teachable anymore. I used to be able to on Firefox. I have updated to the most recent version. I don't know why this is happening, and I use Firef… (read more)

I cannot view videos on Teachable anymore. I used to be able to on Firefox. I have updated to the most recent version. I don't know why this is happening, and I use Firefox as my default browser so I would really like to be able to continue using it when I want to access courses on Teachable. The videos load for me on Chrome, so I know it has to be something with the browser.

Asked by pacisquodiligo 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Firefox crashing on certain tabs inluding "https://support.mozilla.org/en-US/products/firefox/fix-problems"

I have updated firfox and tried full refresh. Does not crash in troubleshoot mode, but still does with all themes and extensions disabled. I use : Bitwarden Evernote web… (read more)

I have updated firfox and tried full refresh. Does not crash in troubleshoot mode, but still does with all themes and extensions disabled.

I use :

Bitwarden Evernote web clipper Decentraleyes Privacy badger Ublock origin

Asked by Mark Lewis 5 days ago

Last reply by Mark Lewis 5 days ago

  • Solved

Some (working) search engines are missing from settings/search.json.mozlz4 - where are they?

I've some search engines which was configured a lot of years ago (or maybe was imported from another browser many years ago). They are working in address bar (e.g. I can … (read more)

I've some search engines which was configured a lot of years ago (or maybe was imported from another browser many years ago). They are working in address bar (e.g. I can enter there "cve something", press Enter and get redirected to https://cve.mitre.org/cgi-bin/cvekey.cgi?keyword=something), but not listed neither in about:preferences#search nor in my profile's search.json.mozlz4 (I've unpacked and checked it - it contents does match about:preferences#search). I've tried to grep for "cvekey.cgi" in my profile folder but get no results (I suppose these "hidden" search engines are stored in some sqlite file).

I'd like to have these hidden search engines listed in about:preferences#search. I can even manually re-add them, but how can I find complete list of all configured search engines?

Asked by powerman-asdf 3 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

Outgoing Connections

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefor… (read more)

Every time I launch Firefox, it attempts to connect to a number of domains automatically; some of which, it strikes me, may not be entirely necessary and should, therefore, not be automatic.

For instance, I have automatic extension/plugin updates off by default, so why does FF try to connect to versioncheck.addons.mozilla.org and/or versioncheck-bg.addons.mozilla.org every time I launch it?


How many of the following do I actually need to give a pass to in my firewall and how many can I safely block?

I appreciate that a couple (e.g. githubusercontent) may be related to specific extensions/plugins, but the majority are from Mozilla/Firefox, so what what is each of them for, specifically?

aus5.mozilla.org ciscobinary.openh264.org content-signature-2.cdn.mozilla.net example.org firefox.settings.services.mozilla.com ipv4only.arpa publicsuffix.org push.services.mozilla.com raw.githubusercontent.com redirector.gvt1.com services.addons.mozilla.org versioncheck.addons.mozilla.org versioncheck-bg.addons.mozilla.org


Thanks.

Asked by imajzineer 3 days ago

Last reply by cor-el 1 day ago

Delete all data/ history

Hi, Every time I delete/ clear all data/ history there are always one shortcut to previously visited webpages on my start page left, Youtube. Open "burger menu" Privacy … (read more)

Hi, Every time I delete/ clear all data/ history there are always one shortcut to previously visited webpages on my start page left, Youtube. Open "burger menu" Privacy & Security Cookies and site data --> Clear everything in that section. History --> Clear everything.

Open "burger menu" History --> Clean all previous history -- Clean everything.

But still that shortcut still remain.

I would really appreciate help with this.

Asked by Rexxo 3 days ago

Last reply by cor-el 2 days ago

Firefox Add-Ons

I can download extensions and add them to firefox, but I can not pin them into the browser. 3 of them pinned themselves, but the rest are missing. If I click the 3 bars … (read more)

I can download extensions and add them to firefox, but I can not pin them into the browser. 3 of them pinned themselves, but the rest are missing. If I click the 3 bars in the upper right of the browser, I can find the extensions in the settings. I can enable them, but I can not figure out how to find the extensions in firefox. How do I pin them or use them?

Asked by audiobookdb 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Pinned Tabs doesn't work at windows 11

When I use windows 10, pinned tabs were worked properly. But in windows 11 I pinned tab at mozila firefox. I quit with my some of tabs are pinned. But when I again start … (read more)

When I use windows 10, pinned tabs were worked properly. But in windows 11 I pinned tab at mozila firefox. I quit with my some of tabs are pinned. But when I again start firefox my pinned tabs are gone. This is so disappointing to me. I didn't face this type of problem at windows 10.

Asked by bmfahimreza 2 days ago

Last reply by cor-el 2 days ago

choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (read more)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Asked by jcpw 2 days ago

Cant get passed the Google accept cookies page to access images, or shopping pages

Hi, I use Firefox, with google.co.uk as my search engine. I have had a problem for several months now, whereby I cannot access images/shopping pages on Google. e.g. I ent… (read more)

Hi, I use Firefox, with google.co.uk as my search engine. I have had a problem for several months now, whereby I cannot access images/shopping pages on Google. e.g. I enter a search criteria in Google - say, TOP GUN. I then click on "Images" option, and the "Before you proceed" page opens, ref cookies. I click on "Accept all", but the images page does not open. The same thing happens for "shopping".

I installed Google Chrome, seperately, and it works fine with that, just not with google.co.uk via Firefox. I have uBlockOrigin installed. I disabled it, but still doesnt work (although I just realised I didnt restart pc after disabling it, perhaps I should have?)

Other addons/Extensions are Dark reader, Dark theme for Google, Dark theme for YouTube, and New Tab override (plus uBlockOrigin, as already mentioned). I cleared my cache etc via Security/Privacy on Firefox settings. I used to be able to access these pages, however for past couple of months, no luck.

Any suggestions/assistance would be appreciated.

Asked by barrythomson 2 days ago

Last reply by cor-el 2 days ago

i cant open google and youtube

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use anothe… (read more)

hi when i use lantern proxy, i cant open any site related to google! like youtube or gmail. but chrome browser can open them ! i love firefox and don't want to use another browser What should i do? thank you

Asked by afish 2 days ago

Last reply by jonzn4SUSE 17 hours ago

Closing a tab sends Firefox full screen

I notice that this problem was reported way back in 2021, but rather than being resolved it was archived ! Well I suppose that's one way of whittling down problems logge… (read more)

I notice that this problem was reported way back in 2021, but rather than being resolved it was archived ! Well I suppose that's one way of whittling down problems logged on your stack of problems.

I am using 103.0.1 on a Mac Mini running macOS Mojave.

Like you, I'm being lazy and rather than typing a complete explanation of my own, I've simple cut and pasted the description from your previous complainant.

This action is prevalent when I close the right-most tab and whammo, full screen which then causes me to have to mess around to get the window back to the size I WANT IT, and not full screen as your software would seem to want it !

        • Previous complaint ****

Using latest version of Firefox for Mac (although this problem happened with some previous versions as well).

When I have more than one tab open, and I click the X at the corner of a tab to close it, my Firefox window suddenly jumps to full screen. I have to drag the browser window from the edge to get it back to my original size. This behavior happens at other odd times as well, and the suddenly jumping to full screen gets really annoying. Any suggestions as to how I can fix this problem?

        • End of previous complaint ****

I suppose that one potential fix would be to ditch Firefox and revert to Safari, what do you reckon ? I wonder if Safari exhibits this extremely PERVERSE way of working ?

Best regards

Pete Findlow

Asked by peter.findlow 2 days ago

Open external links in recently active window

I am sorry to invoke other browsers here, but I have switched from Chrome and found one feature to be completely intuitive there and impossible in FireFox. I have multipl… (read more)

I am sorry to invoke other browsers here, but I have switched from Chrome and found one feature to be completely intuitive there and impossible in FireFox. I have multiple profiles and want to open external links in the most recently active window. With Chrome, this was as simple as activating the window to open an external link in, then running the external link normally. In Chrome the link would open in any window that was recently active, including private windows. In FireFox it will only open in the first opened window of the first opened profile. I have not found an intuitive way of handling this in FireFox. Is there a setting or trick to it that doesn't involve rewriting URLs?

Asked by Brett 2 days ago

Unable to login to spectrum.net from Firefox - Login works in Chrome

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H… (read more)

Greetings. For the past several weeks I have been unable to log in to spectrum.net to pay a bill. Currently running Firefox 103.0.1 (64-bit) for Windows on Win 10 Pro 21H2. I cleared cache and deleted cookies for spectrum.net, and performed a password reset with spectrum.net. Each login fails with: "We’re sorry, we’re unable to sign you in. Please try again later. IDID-3210."

Contacted Spectrum support, agent reset the password, and was able to log in using Chrome. I then ran Chrome and successfully logged in with the new password, and successfully changed the password and logged in again via Chrome.

Login still fails in Firefox.

Asked by gene.berkowitz 2 days ago

Browser managed by "ImportEnterpriseRoots" and limiting my actions. Issue is, have ZERO idea who this organization is.

To Whom It May Concern: When going in to add exceptions (url's) for the security level (which is "Standard") I'm not being allowed to add any url as apparently my browser… (read more)

To Whom It May Concern:

When going in to add exceptions (url's) for the security level (which is "Standard") I'm not being allowed to add any url as apparently my browser is being managed by my "Organization" - problem is I have, and am not a part of any "organization" as I am self-employed. This is concerning on the level of security, the organization is shown as "ImportEnterpriseRoots" - and I have no idea wtf this so-called organization is. Has my browser been hijacked or compromised in a very unique sense? If so, it has been, from what I would imagine, more a from surveillance aspect. Either that or I performed some type of error, and do not know how to remedy this.

Would greatly appreciate any advice or information you can provide. Thanking you in advance,

Very sincerely, Brian S.

Email to respond to: brian.sim

Asked by Bluedragonfly 2 days ago

Last reply by cor-el 2 days ago