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  • Archived

Bookmarks Dropdown Now has "Other Bookmarks" and 2x (twice) "Manage Bookmarks"! Help.

Good day, It would appear that there was an update in the past 24hrs because my tabs appear different (rounder). However, now my bookmarks drop-down menu is all differen… (read more)

Good day,

It would appear that there was an update in the past 24hrs because my tabs appear different (rounder). However, now my bookmarks drop-down menu is all different and messed-up, and I can't delete the things added. Please see the screenshot enclosed...

I now have "Manage Bookmarks" at the top - which is fine. I have "Other Bookmarks" - which I thought I killed a LONG time ago. I have an ADDITIONAL "Manage Bookmarks" at the bottom - which seems redundant, and excessive.

I've done my homework, tried tinkering with old solutions. I cannot delete, move, rename, hide or change any of these. I would ideally like to remove everything except the 1st "Manage Bookmarks" at the top. That seems reasonable.

Thanks for your time and help! William (FF89)

Asked by William K. 2 years ago

Last reply by William K. 2 years ago

  • Archived

Stop working time to time

Hi, Suddenly stop working/browsing any website but once I close and open the browser it's working normally. I cleared the history, reinstall the browser and delete the f… (read more)

Hi,

Suddenly stop working/browsing any website but once I close and open the browser it's working normally. I cleared the history, reinstall the browser and delete the folders in user profile related to browser but nothing works. please assist.

Thanks you, Pasan Madusanka.

Asked by bmapmadusanka 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

i try strong passwords with the required number of letters and numbers and symbols but is rejected every time.

'bold text' I need to access urgent messages but my login password blocks my access. I use the required letters, numbers, capitals, symbols for strong password but login … (read more)

'bold text' I need to access urgent messages but my login password blocks my access. I use the required letters, numbers, capitals, symbols for strong password but login is always rejected. Perhaps I am missing something obvious, kindly help.

Asked by frankfvdhorst38 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Lost passwords

I have a 2015 Dell alien using Microsoft 8 and have been very happy with it. Recently my PC had a problem and went into a "self repair mode". This has happened before… (read more)

I have a 2015 Dell alien using Microsoft 8 and have been very happy with it. Recently my PC had a problem and went into a "self repair mode". This has happened before with excellent results. This time some things are missing. Most noticeably all my Firefox stored passwords. I really depend on that wonderful service you created as I am in my 70s and cannot keep all those passwords straight.

My question, after all that, is can my passwords be retrieved? Does Firefox use a cloud to retrieve passwords in case of something like this? Please save me hours of work and worry.

Firefox has been my go-to since I herd about it several years ago on NPR radio

thank you MaryJane Smith ...


edited email from public and search/spam bots view and fixed a formatting issue.

Asked by mjs 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox keeps on closing when i open it

whenever I open Firefox it closes immediately this happened with opera As well there is no crash report or anything like that it just pops up for a micro second and then … (read more)

whenever I open Firefox it closes immediately this happened with opera As well there is no crash report or anything like that it just pops up for a micro second and then disappears if I'm lucky I get to see a window or tab pop up . its not my computer either as my friend has the same one and opera and Firefox work fine perhaps it could be windows 11 but even on my old windows 10 it would do the same thing

Asked by danielshuckburgh 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

An update around December 8 2021

Around 12/8/2021 I allowed an update and it messed up my comcast.net email. I had to do a system restore to an earlier date and finally fixed it. Now I am afraid to all… (read more)

Around 12/8/2021 I allowed an update and it messed up my comcast.net email. I had to do a system restore to an earlier date and finally fixed it. Now I am afraid to allow anymore updates. What is your solution?

Asked by linkylou1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

accessing baking site inoperable after windows 11 update

I have used mozilla/firefox for all my banking sites, after upgrading to Windows 11 I cannot access site, although I can on Chrome. I do not like chrome. Can you help me… (read more)

I have used mozilla/firefox for all my banking sites, after upgrading to Windows 11 I cannot access site, although I can on Chrome. I do not like chrome.

Can you help me fix this issue? Below is the message that appears after every login attempt:

It looks like this part of our site isn't working right now. Please try again later. Thanks for your patience.

Thank You and Good Day

Asked by cclaydrake 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I have gotten "Unable to connect. An error occurred during a connection" error message on EVERY. SINGLE. WEBSITE.

This problem started just last night. Other browsers work, my internet works, I have used everything on this support website to try to fix the problem and NOTHING has wor… (read more)

This problem started just last night. Other browsers work, my internet works, I have used everything on this support website to try to fix the problem and NOTHING has worked. I have even refreshed and completely reinstalled Firefox and that hasn't worked either. What can I do? I can't even take a screenshot, ask for help, or load back into my Firefox account!

Asked by jeff.uzumaki 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Logging in to Fifth-Third website

I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still… (read more)

I'm no longer able to log in to the Fifth-Third Bank website using Firefox (Mac). It worked fine up until a week (maybe two) ago; now I get an error message. Safari still works OK.

Thanks -

Gene Hawkins

Asked by rustic39 2 years ago

Last reply by rekoch1949 1 year ago

  • Archived

Unable to disable firefox tools

I need to disable some tools (especially the dubugger). Setting 'devtools.debugger.enabled' seem to have no effect (F12 still opens the dubugger). I have a device that … (read more)

I need to disable some tools (especially the dubugger).

Setting 'devtools.debugger.enabled' seem to have no effect (F12 still opens the dubugger).

I have a device that generates various codes that I need to connect and recognise in javascript, without the display being affected.

I used to use an add-on but that disappeared with Firefos 65 (I am currently on 95). I have been using IE to overcome this problem but would sooner use Firefox.

Asked by PeterJimB 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot Login to Vanguard site (https://investor.vanguard.com/home)

Cannot Login to Vanguard site (https://investor.vanguard.com/home). I was able to login (for years) prior to today. I can login using EDGE. … (read more)

Cannot Login to Vanguard site (https://investor.vanguard.com/home). I was able to login (for years) prior to today. I can login using EDGE.

Asked by johnrfiedler 2 years ago

Last reply by ssullivan153 1 year ago