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  • Archived

I recently got on your beta channel somehow for firefox for releases and now have a problem

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do? … (read more)

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do?

Asked by Qbertusofborg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

video, you tube

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't… (read more)

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't figure it out. Bitchute and Rumble play fine. I reset my desktop by turning it off. Same with closing down my browser. No help there.

Asked by timj 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox changes settings almost every sign-on

Almost every time I open Firefox it has changed my screen look, my preferences and my security settings. I'm lucky if my restoring lasts 2 days. For example; this morning… (read more)

Almost every time I open Firefox it has changed my screen look, my preferences and my security settings. I'm lucky if my restoring lasts 2 days. For example; this morning I opened Firefox and all appeared to be OK. This is afternoon and Firefox has come up with a dark screen, changed preferences and altered my security settings. I've raised this subject before and I'm really tired of doing this. I favour Firefox because I like the relative independence of it, whereas MS and others seem to pry on everything one does. I also think MS is deceitful in that I cannot get back my MS Office (that I paid for) after a rebuild.

Asked by Martin 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Can not login to my PNC Bank after Firefox update 121

Can not login to my PNC Bank after Firefox update 121, another computer could ling in until it to was updated by 121. I can login with Edge. Windows 10 (up to date), 64… (read more)

Can not login to my PNC Bank after Firefox update 121, another computer could ling in until it to was updated by 121. I can login with Edge. Windows 10 (up to date), 64bit, Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz 3.50. I get, see attached screen shot, only when using Firefox 121.

Asked by Runky Rodo 1 year ago

Last reply by Runky Rodo 1 year ago

  • Archived

Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out … (read more)

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

Asked by Popover 1 year ago

Last reply by TopGun 1 year ago

  • Archived

Firefox won't stop instantly crashing

I am running Firefox on a Windows 10 computer. I have had little-to-no problems with Firefox before now. Since this morning, every time I open Firefox, it almost instantl… (read more)

I am running Firefox on a Windows 10 computer. I have had little-to-no problems with Firefox before now. Since this morning, every time I open Firefox, it almost instantly crashes. Even after refreshing it and reinstalling it a few times, the problem persists. I have no idea what the cause is; I don't remember drastically changing any settings or anything like that. It will crash even when I use safe/troubleshoot mode, when I open a private window, and when I run it as an administrator.

I got to a point where it would give me a sliver of time before crashing. Following the advice of a Firefox help article, I managed to clear all of its stored cache and cookies(if I remember correctly). Still no fix.

If anyone knows how to fix this, I'd love to hear the solution when convenient for you.

Asked by teampoggies 1 year ago

Last reply by teampoggies 1 year ago

  • Archived

Why Firefox So Heavy On My System??

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming… (read more)

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming laptop! What can I do 2 kill all ths extra, unwarranted activity of your Browser?!? Plz help!?

Asked by Jay L 1 year ago

Last reply by cor-el 1 year ago

  • Archived

firefox browser

After years of Firefox, suddenly I cannot start Firefox. It crashes in less than 5 seconds after I try to open it. Safemode did not help. Reloading Firefox did not hel… (read more)

After years of Firefox, suddenly I cannot start Firefox. It crashes in less than 5 seconds after I try to open it. Safemode did not help. Reloading Firefox did not help. And I certainly need my bookmarks and history. I have no idea why it is suddenly happening. i am on a Dell Desktop, windows 10, 64-bit machine. Both Malware Bytes and Norton show there is no malware.

Asked by mathprofessor 1 year ago

Last reply by mathprofessor 1 year ago

  • Archived

Bookmarks, Log In Passwords and other essential security features Exposed

Hi Support, I have always been struggling with the idea of syncing two devices, that is main and secondary devices, and that when logged out of the secondary device, use… (read more)

Hi Support,

I have always been struggling with the idea of syncing two devices, that is main and secondary devices, and that when logged out of the secondary device, user details such as passwords, booksmarks and other important things are left bare on that browser or secondary device.

It is my believe that, after completing whatever task that led users to sync both devices, the moment the user logs out on the secondary computer, or any of the computers, the passwords, bookmarks, history and other essential details should not display again on such computer or browser anymore but apparently thats not the case with Mozilla Firefox browser.

Kindly look into that and work on it....THE SECURITY AND SAFETY OF THE USER IS LEFT WIDE OPEN!!!

Asked by Waabl_ 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

exporting logins/p-words

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format)… (read more)

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Asked by vintageseabee 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Pass PC scan

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help… (read more)

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help

Asked by Lauren G 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

online banking. lloyds, UK firefox will not allow!

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing … (read more)

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing but problems, the cut and paste does not work and now this! pointless staying with them

Asked by changeittillitbreaks 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (read more)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Asked by Glass Junkie 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Lock up

When I load KRCR.com it opens. When I click on an article screen goes blank. When I open redding.com page freezes and locks up Firefox. Using Sonoma 14.1 Cleared the dat… (read more)

When I load KRCR.com it opens. When I click on an article screen goes blank. When I open redding.com page freezes and locks up Firefox. Using Sonoma 14.1 Cleared the date but no difference

These sites open on Safari with no problem.

Any help appreciated, Don

Asked by dhborden 2 years ago

Last reply by dhborden 2 years ago

  • Archived

Network Protocol Error

I've been having this problem for a couple of weeks now. When I go to certain websites (that work on Every other browser I use) I get the following error: Network Prot… (read more)

I've been having this problem for a couple of weeks now. When I go to certain websites (that work on Every other browser I use) I get the following error:


Network Protocol Error

An error occurred during a connection to www.diamondtoolstore.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.


It happens with Lowes & Home Depot - two sites I use every day for work. Now I have to use Chrome or Microsoft Edge -YUCK. I went to your help page and tried everything I could find that may help with this issue and nothing has helped. I see that there are a LOT of other people having the problem as well...Can you please fix it.

Tracie

Asked by Ventura Construction 1 year ago

Last reply by zeroknight 1 year ago