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  • Archived

I Thought I Saved My Profile on Drive D:\, Reformatted Drive C:\ But I Can't Get My Profile!

Okay, I "saved" (I thought) my whole Firefox profile to a backup drive. Then I reformatted my C:\ drive, installed the latest version of Firefox, and read the Mozilla FA… (read more)

Okay, I "saved" (I thought) my whole Firefox profile to a backup drive. Then I reformatted my C:\ drive, installed the latest version of Firefox, and read the Mozilla FAQs and cannot get my profile back. I'd be happy just with my bookmarks if nothing else. I've copied and pasted, I've created new Firefox profiles (with the Profile Manager), nothing seems to work. Can someone walk me through this without referring me to FAQs I've already read? Thank you in advance, I'm really desperate to recover my bookmarks, they are almost all work-related.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.0.3705; .NET CLR 1.1.4322; Media Center PC 4.0)

Asked by AnonymousUser 11 years ago

Last reply by the-edmeister 11 years ago

  • Archived

I did all the suggestions for clearing a site from the location bar and the only option I have is to turn off the history suggestions in the preferences to not see the sites. If I clear the history and the site is not in my bookmarks, where is this inform

I did all the suggestions for clearing a site from the location bar and the only option I have is to turn off the history suggestions in the preferences to not see the si… (read more)

I did all the suggestions for clearing a site from the location bar and the only option I have is to turn off the history suggestions in the preferences to not see the sites. If I clear the history and the site is not in my bookmarks, where is this information being stored on my computer and how do I get rid of it? The computer is a desktop Mac.

Asked by AnonymousUser 11 years ago

Last reply by cor-el 11 years ago

  • Archived

When my computer crashed we tried to save the settings and a "bookmarks*.json file got save. I can't figure out how to restore this.

My computer (running Vista) crashed and we were able to back stuff up in safe mode. We upgraded it to Windows 7. Attempting to backup the Firefox settings a "backups 201… (read more)

My computer (running Vista) crashed and we were able to back stuff up in safe mode. We upgraded it to Windows 7. Attempting to backup the Firefox settings a "backups 2010_07_01.json" file got created. We can't figure out how to restore settings.

Asked by AnonymousUser 11 years ago

Last reply by AnonymousUser 11 years ago

  • Archived

Firefox crashed while playing a video, now the "open tabs from last time" won't work. v3.6.6

Firefox ( v3.6.6) crashed while playing a .wmv video, now the "open tabs from last time" won't work; it always opens on the home page. That specific setting is not the pr… (read more)

Firefox ( v3.6.6) crashed while playing a .wmv video, now the "open tabs from last time" won't work; it always opens on the home page. That specific setting is not the problem. thanks

Asked by AnonymousUser 11 years ago

Last reply by AnonymousUser 11 years ago

  • Archived

I cannot delete images in 'image gallery' it says I do not have permission?

I have uploaded some images into the image gallery that I no longer require... I have high lighted the image(s) and hit the delete button, but the image remains.... it al… (read more)

I have uploaded some images into the image gallery that I no longer require... I have high lighted the image(s) and hit the delete button, but the image remains.... it also comes up saying 'I do not have permission to delete the image@.... can you help?

Asked by AnonymousUser 11 years ago

Last reply by Morbus 11 years ago

  • Archived

When I bookmark a page, the wonderfully imported folders and bookmarks I see when I clik bookmarks do not appear in any of the 3 optional dropdowns?

I really want to help you make Mozilla the best of them all, so here goes: When I want to bookmark a page, those wonderfully imported IE favorites I see in the dropdown … (read more)

I really want to help you make Mozilla the best of them all, so here goes: When I want to bookmark a page, those wonderfully imported IE favorites I see in the dropdown when I clik Bookmarks...do no appear? Now...at the bottom of the bookmarks dropdown with those IE favorites is one folder called "from internet explorer"...it is the favorites as I imported them...and at first, I did get the folders of my new Bookmarks...which used to be favorites. It is so hard to explain...yet I really liked everything about your Mozilla OpenSource product enough to say, just give me a quick ring...or a way to do it via chat at any certain time or whatever. My droid is 410-279-6886 My "Edress" is: whitehousetv@yahoo.com A lot of us in the White House Press Corps have this issue/problem, and so I suppose alot of others do too...and I want to help as I see them all going back to IE...and I believe in you folks. Building a better rocket ship is very difficult...yet I want the good guys/gals to win - & that would be you! So...ring me if it's something that is not some simple fix...like me being a normal dorkey clueless computer user which you can do with a quick email. I will give as much time as needed...to help you. Respectfully yours and thanking you in advance, I am Chard PS: I am laughing really hard now...your attitude is so frikk'in friendly...and a bit humerous. I am talking about the box below concerning your "Educated Guesses" as to my current browser & OS. Yes...I am an open computer! (WE used to say, we are an open book...my, how time and ambitions change things!) I also love your phrasing re: capcha - and it's good to keep those unfeeling robots away! (and I can read your Capcha...which I also like! ...I actually like everything about you folks. IN closing...I am a marketing & PR savant, just in case you need one.)

Asked by AnonymousUser 11 years ago

Last reply by AnonymousUser 11 years ago

  • Archived

Why doesn't a dropdown menu appear when I type in the address bar, after updating to 3.6.6?

After updating Firefox to 3.6.6, this morning, no dropdown menu appears when I type in the address bar. I have FastestFox installed to show suggestions and popular websit… (read more)

After updating Firefox to 3.6.6, this morning, no dropdown menu appears when I type in the address bar. I have FastestFox installed to show suggestions and popular websites. I have disabled all of my extensions, one-by-one, and in many, many combinations. I have tried Firefox in safemode, and the address bar still doesn't work.

Neither bookmarks, nor default suggestions, nor FastestFox suggestions appear. I used the dropdown menu last night, but have not been able to use it at all today (since I updated to 3.6.6).

Thanks,

Aidan

Asked by AnonymousUser 11 years ago

Last reply by AnonymousUser 11 years ago

  • Archived

On updating from FF3.5.10 to FF3.6.6; No session-restore option, no menu drop-down "Recently bookmarked" list. (winXP sp3)

On updating from FF3.5.10 (good :-) to FF3.6.6 (bad :-( ): No session-restore option; no menu drop-down "Recently bookmarked" list. (Sys=winXP sp3) 1. can a non-te… (read more)

On updating from FF3.5.10 (good :-) to FF3.6.6 (bad :-( ): No session-restore option; no menu drop-down "Recently bookmarked" list. (Sys=winXP sp3) 1. can a non-techy fix this?  :-( 2. how do I recover to FF3.5.10? - I liked it very much ! - thanks to all at Mozilla :-)

Asked by AnonymousUser 11 years ago

Last reply by cor-el 11 years ago

  • Archived

how do i my toolbar bar at top of the page it just disappeared

file,edit,view,favourites,bac,forward,history.reload,print, mail icons went missing when i was deleting history freom my page Operating system windows xp … (read more)

file,edit,view,favourites,bac,forward,history.reload,print, mail icons went missing when i was deleting history freom my page

Operating system

windows xp

Asked by AnonymousUser 11 years ago

Last reply by Andy.c 11 years ago

  • Archived

I want to delete an add-on that is a trojan. Why isn't there an easy way to do this?

I want to delete an add-on that is a Trojan. Why isn't there an easy way to do this? I'm running the latest version of Firefox on my iMac. I have no idea where it came fr… (read more)

I want to delete an add-on that is a Trojan. Why isn't there an easy way to do this?

I'm running the latest version of Firefox on my iMac. I have no idea where it came from. But it looks very nasty.

Asked by AnonymousUser 11 years ago

Last reply by AnonymousUser 11 years ago

  • Archived

Hi. My system recently went through a "system recovery" which wahed everything away, restoring it to its original settings, etc. I reconnected to Firefox and it is like a clean slate. Is there somewhere I could get my old bookmarks back? Thank you.

Hi. My system recently went through a "system recovery" which washed everything away, restoring it to its original settings, etc. I reconnected to Firefox and it is lik… (read more)

Hi. My system recently went through a "system recovery" which washed everything away, restoring it to its original settings, etc. I reconnected to Firefox and it is like a clean slate. Is there somewhere I could get my old bookmarks back? Thank you.

Asked by AnonymousUser 11 years ago

Last reply by the-edmeister 11 years ago

  • Archived

I wanted to add photos to my facebook page as i could not see any photos posted. I erased all images on all websites!!

I attempted to add the view photos option to facebook only and i managed to somehow erase all photo images on every website or page. NO photos anymore,anywhere!!!! Please… (read more)

I attempted to add the view photos option to facebook only and i managed to somehow erase all photo images on every website or page. NO photos anymore,anywhere!!!! Please help

Asked by AnonymousUser 11 years ago

Last reply by the-edmeister 11 years ago