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  • Archived

My Firefox deletes my logins

About every month or so Firefox decides to delete my login info and i have to relog everywhere again. While this is not a critical issue, its a very annoying one. My co… (read more)

About every month or so Firefox decides to delete my login info and i have to relog everywhere again.

While this is not a critical issue, its a very annoying one.

My cookie settings are on standard, and the "Delete cookies and site data when Firefox is closed" square is unticked. I use Dashlane for my passwords but ive used it for a long time before on mozilla and other browsers and i've never had issues with it.

Asked by nasko7897 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cookies repeatedly bad, causes site display and export errors

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One … (read more)

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One time even the display showed missing columns. Another example is when I look up a stock quote, sometimes the numbers from previous days are displayed. Troubleshooting with the site manager we found if I cleared cache and cookies, the problem went away. Everything works for several days, then the problem reappears.

Clearing the cookies is simple enough but then I have to be re-verified on all of the sites that require such and that becomes a real pain. (ie. We are sending you a text, please enter the number to continue)

Google Chrome and Microsoft Edge both work fine with this site. Please don't make me switch but I will if this continues.

Asked by alcal1750 1 year ago

Last reply by techguy150 1 year ago

Firefox keeps signing me out google accounts/websites

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wonder… (read more)

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wondering if this was a Google issue or if it was Firefox. It only keeps me signed out of Google accounts, and keeps me signed in for every other website. I have the "Delete cookies and site data when Firefox is closed" box unchecked and it still keeps me logged out, and I have "cookied" unboxed in my Clear History settings as well. I'd like to have this issue fixed as soon as possible for school-related reasons.

Asked by brownrice 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

  • Archived

Gmail keeps asking for 2 step verification after "trusting" my computer.

So for my main gmail I have 2 step for obvious security reasons, but I want it to trust my PC so that I don't have to pull out my phone every time I try to access it. No … (read more)

So for my main gmail I have 2 step for obvious security reasons, but I want it to trust my PC so that I don't have to pull out my phone every time I try to access it. No matter how many times I click the option to trust this PC it always ask' for the 2 step, and I don't see the PC on the trusted list in my gmail settings. I have already added "mail.google.com" to the exceptions part of the cookie and site data settings, even "account.google.com" but it just doesn't seem to work. What is the obvious thing that I am missing?

Asked by frankogames 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can not play Pearl's Peril or June's Journey as I usually do. What do I do?

Why am I locked out. I play every day and today I can't get through and Google said it might be a Cookies issue. Need help please. Not very savy re. Cookies. I am a S… (read more)

Why am I locked out. I play every day and today I can't get through and Google said it might be a Cookies issue. Need help please. Not very savy re. Cookies. I am a Senior.

Asked by amjenada1 1 year ago

Last reply by Dropa 1 year ago

  • Archived

When i clear cache of my mozilla browser then it cann't open any URLs it

When i clear cache of my all history then i will search for https://chrisownbey.com its appear you Privacy protection and page don't open … (read more)

When i clear cache of my all history then i will search for https://chrisownbey.com its appear you Privacy protection and page don't open

Asked by chrisownbey0 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

FireFox nie pokazuje skryptów html ,,br''

Dzień dobry, Państwa wyszukiwarka nie pokazuje WYBRANYCH 2 skryptów, RAMKI KONTAKTOWEJ na stronie https://pramedycyna.xip.pl/Kontakt.html - O dziwo zegar chodzi bez zar… (read more)

Dzień dobry, Państwa wyszukiwarka nie pokazuje WYBRANYCH 2 skryptów, RAMKI KONTAKTOWEJ na stronie https://pramedycyna.xip.pl/Kontakt.html - O dziwo zegar chodzi bez zarzutów jest w skrypcie https: Na drugiej nie działa kalkulator BMI do obliczania masy ciała. Proszę o sprawdzenie ewentualnie rozwiązanie problemu do 1 miesiąca wstecz było wszystko ok, Ps, ciasteczka kasowane czyszczona przeglądarka itp. itd.

z poważaniem Pydynowski Adam

[email-removed]

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by Adsakaam1234 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

get rid yahoo popup ads

I'm not anywhere close to understanding how to change anything (not technology-suave) so need BIG help on getting rid of ad popups when I'm on email account! I love Fi… (read more)

I'm not anywhere close to understanding how to change anything (not technology-suave) so need BIG help on getting rid of ad popups when I'm on email account!

I love Firefox and until lately (before I had to replace my old STOLEN laptop with a new one) and using Yahoo... I have been plagued with hundreds of popup ads! Don't like GOOGLE... think they may be BIG BROTHER!

HELP (simple instructions only for an 80 year old)!

Asked by gerrydunn1 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Logging into chase.com

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun… (read more)

I have a constant problem with Chase.com - they are telling me it's Firefox, then it's because of the cookie blockers on FireFox. I have heard every excuse under the sun. I try to login, I get chase doesn't recognize device, then they send a one time code, which doesn't work, so I have to call them, they tell me it's Firefox causing the problem. I know that's a myth because the same thing happens on MS Edge. Is anyone else having this problem? Do you have any suggestions?

Asked by pyadkins 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Unusual cookie I cannot delete

When I regularly clean out cookies, there is one that keeps showing up in spite of my trying to remove it. Info in that dialogue box says it has been with me for more th… (read more)

When I regularly clean out cookies, there is one that keeps showing up in spite of my trying to remove it. Info in that dialogue box says it has been with me for more than a week. Of course, I keep all regular Mozilla cookies, but this one is strange. It is 'about.ef2a7dd5-93bc-417f-a698-14c3116864f.' Can you tell me what this is?

Asked by Wyndwood 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Feature Request, Cookies API - Help finding cookie source

Hello, I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/ I would like to make a request to include "window id"… (read more)

Hello,

I am the developer of the "FlagCookies" - add-on: https://addons.mozilla.org/de/firefox/addon/flag-cookies/

I would like to make a request to include "window id" and "tab id" in the cookie "onCookieChanged" -Event triggered dynamically.

At the present state it is not possible to identify where a cookie is originating from, only the "cookies.cookie" values, but no values for "Window" and "Tab Id" which would dramatically help to assign a cookie to a particular domain even if the "cookie.originURL" or "cookie.url" is different from the surfed on website.

As an example, you can visit "https://freenet.de" which loads different ad trackers - which cookies are displayed as "Cross Origin" in Flag Cookies. A screenshot is attached.

In case you need clarification or more information, please let me know.

Asked by uniqs_ 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Acessing Fold3 website

I receive the following message when trying to go to Fold3 website: An error occurred during a connection to www.fold3.com. This problem can sometimes be caused by d… (read more)

I receive the following message when trying to go to Fold3 website:

An error occurred during a connection to www.fold3.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

What do I do to correct?

Kate Hymes

Asked by Walllkill Valley Writers 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Firefox clears cookies when opening program.

As the title explains, Firefox clears my cookies whenever i open it. not when i close it, but when i open. the option to clear cookies on close is off, i have no clue wh… (read more)

As the title explains, Firefox clears my cookies whenever i open it. not when i close it, but when i open.

the option to clear cookies on close is off, i have no clue why it's doing this, i know it's not an extension or a program. ( at least i hope it's not )

thankfully it always makes a backup but i really don't want to have to through the files and remove the .bak every single time i wanna go through the internet. any advice?

Asked by hanako 1 year ago

Last reply by cor-el 1 year ago