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  • Archived

Error message on a Chewy site

Please help fix this problem. As I was trying to access my account on Chewy.com, This message pops up: "The page isn’t redirecting properly Firefox has detected that t… (read more)

Please help fix this problem. As I was trying to access my account on Chewy.com, This message pops up: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I am hoping someone can tell me how to fix this.

Asked by greywolf0103 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox and Gmail

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks ma… (read more)

For several weeks now, whenever I close Firefox and shut down my iMac and open Gmail the next day, Gmail seems to forget which emails I have already read, and it marks many old emails as unread. Deleting the Google cache and cookies helps, but only temporarily. This problem doesn't seem to occur when using a different browser, such as Safari, or when using the built-in MacOS email client. Therefore, I'm thinking it's a buggy interaction between Firefox and Gmail. I didn't used to have this problem, so perhaps it's related to a Firefox update? Anyhow, I'm hoping someone can help. Thanks!

Asked by Vincent Brousse de GERSIGNY 1 year ago

Last reply by cor-el 1 year ago

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I need help enabling cookies at a gaming website

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please und… (read more)

I have tried to make sure cookies are enabled at BigFish.com website but I have probably made things worse or did it wrong. Both problems follow me around and please understand I have also been in contact with BigFish techs but I am not getting far in any solution.

I was told to clear the browser cache which I have done both for Firefox and BigFish but I can detect no difference at all. I am still told at the BF website that cookies are needed in order for me to enter.

I am at my wits' end with this and at my age of 83 I feel like I am rushing on that downhill slide much more quickly due to this problem. I feel that I have made some error in my wildly clicking around but I don't always understand the terminology exactly.

If anyone knows how to explain this to me in perhaps easy steps I would be most appreciative.

Thank you,

Gail

Asked by naturepreserve4 1 year ago

Last reply by cor-el 1 year ago

  • Archived

cookies and website server communication

On my computer, I started using a VPN and I accessed a website like Avast.com (clicked OK on their cookie privacy policy) with Mozilla Firefox after forgetting to clear m… (read more)

On my computer, I started using a VPN and I accessed a website like Avast.com (clicked OK on their cookie privacy policy) with Mozilla Firefox after forgetting to clear my past cookies and browsing data (from before using the VPN). Could that website or Avast.com (website server) have been able to track/obtain my real IP info or location through my browser's cookies/previous browsing data (from prior, different websites that I accessed)?

Please excuse my carelessness and ignorance. I am new to this. I don't know much about computers and the internet.

Asked by Goodasker 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Websites not loading in Mozilla

I just create a website that is providing the Latest Menu in Malaysia (mlymenu.com). I optimize my website Core web vitals but its still slower in Chrome and faster in ot… (read more)

I just create a website that is providing the Latest Menu in Malaysia (mlymenu.com). I optimize my website Core web vitals but its still slower in Chrome and faster in other browsers. I also clean cache and everything. Even on other deivces too. I think there is some issue still in chrome. You need to update it

Asked by mlymenu 1 year ago

Last reply by Paul 1 year ago

  • Archived

Cookie Size bug

Just had firefox throw an error that I was running out of disk space for cookies. Open up the dialog, and was prompted that I had over 17,179,869,184GB of youtube cookies… (read more)

Just had firefox throw an error that I was running out of disk space for cookies. Open up the dialog, and was prompted that I had over 17,179,869,184GB of youtube cookies, and 5 GB of cookies for a site I was buying something from. Restarting firefox moved both down to a reasonable 304MB and the store to 207KB. I have never seen this one before.

Asked by Killme304 1 year ago

Last reply by Killme304 1 year ago

  • Archived

How to stop firefox from ignoring delete cookies exceptions?

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobe… (read more)

I have delete cookies on, exits firefox for a while, delete cookies option turns off and all cookies are deleted, even ignores exceptions. How to stop firefox from disobeying its master?

Asked by Ball 2 years ago

Last reply by user104147805413306348376805769878442569366 2 years ago

Cookies

A website I have been using had allowed you to reject any other cookies besides operational cookies. Now they want you to accept all cookies or the accept cookie banner … (read more)

A website I have been using had allowed you to reject any other cookies besides operational cookies. Now they want you to accept all cookies or the accept cookie banner won't be removed from the website. The site no longer gives you any options. I understand that the operational cookies need to remain but is there a way to delete the specific advertising and 3rd party cookies for this site.

Asked by ericalll 1 month ago

  • Archived

Unable to clear cache - gmail and youtube GB monsters

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousand… (read more)

Hi, I'm trying to clear my cache and site data (in order to update my gmail signature), and each time I clear selected sites - namely gmail which had hundreds of thousands of GB cached - it just comes back. After tyring this 4-5 times, Youtube started having hundred of thousands of GB cached too!! So now, despite managing data an clearing these repeatedly, there's more than when I started. I think I'm stuck in a loop somewhere, please help! thanks in advance

I'm using Firefox 99.0.1 on a Macbook Air Mac OS x 10.15

Sally

Asked by smile12 2 years ago

Last reply by James 2 years ago

  • Archived

Cookies notice not appearing in firefox

Hi, In some websites, a cookies menu opens over the page but not as a popup eg https://www.elexon.co.uk/knowledgebase/about-the-bsc/ In Chrome, I can see the menu and m… (read more)

Hi,

In some websites, a cookies menu opens over the page but not as a popup eg https://www.elexon.co.uk/knowledgebase/about-the-bsc/

In Chrome, I can see the menu and make the relevant cookies choice and then access the site, but in firefox the whole page is effectively greyed out. As it isn't a popup I can't whitelist the site for popups (well I can but it doesn't change anything).

Any ideas how I can make this work without having to use the site in a different browser?

Thanks

Asked by kathryn.porter 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these s… (read more)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 2 years ago

Last reply by Terry 2 years ago

  • Archived

Cookies not fully deleting

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to … (read more)

I manually delete cookies at the end of the day, and after the latest update it shows 13.0kb left after deleting. I have no exceptions or any other setting other than to delete ALL cookies. I can not find what this 13.0kb is and why is it still there after deletion? Windows 10.

Asked by Nightowl 2 years ago

Last reply by Nightowl 2 years ago

  • Archived

Special saving question

I have a number of Firefox windows opened with numerous bookmarks opened on each of them. Can I save them in such a way that, when I have to restart my computer, they wil… (read more)

I have a number of Firefox windows opened with numerous bookmarks opened on each of them. Can I save them in such a way that, when I have to restart my computer, they will automatically re load?

Jim Birke

Asked by jimbir 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox randomly signing me out of every account?

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged… (read more)

The past couple weeks I've had this issue 2-3 times now where after I start up my computer and launch Firefox, and I find am logged out of every last website I was logged into. However, it is not every time I launch, and seems to only happen the first launch of a Windows session.

I've never had this issue before. The only notable changes that have happened to my computer in the past several weeks are:

1) I now have a second Windows user account on my PC for work (I suspect this to be honest, but not sure why it would be like that)

2) I think Windows 10 did a random feature update against my will a month ago?

3) I installed Escape From Tarkov

I have uBlock Origin, NoScript, Ghostery, and HTTPS Everywhere. Nothing else besides those add-ons.

Aside from that, I went through Firefox log-in/session settings and everything is correct.

I even have cookie exceptions set to "Allow" for all of those sites (both HTTP and HTTPS URLs), so there is zero reason that this should be happening.

Its also worth noting that this is not every time I launch Firefox. It is seemingly random but happens upon my first launch of Firefox that Windows start up. POSSIBLY after I hit "Restart" on Windows instead of "Shutdown", but I haven't been able to test this theory yet.

Any help would be appreciated, thanks!

Asked by FzGNU 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

I have used an add on which has broken my experience of firefox.

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to l… (read more)

I installed I don't care about cookies it did not fix removing cookie prompts from websites it just broke the sites so I uninstalled the add on but I am still unable to load certain sites for example Eurogamer the prompt comes up dissapears and then I cannot scroll or interact with the site. I am now also having issues transacting on certain sites as well leading to a white screen I just want to role back to my previous settings so I can continue to use Firefox.

Asked by coheed1986 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago