• Solved

Browsec Ad infection

frequently two of my installations of Firefox spontaneously open an advertisement window that says is from some place called BROWSEC. Since it is not caught by my two ant… (read more)

frequently two of my installations of Firefox spontaneously open an advertisement window that says is from some place called BROWSEC. Since it is not caught by my two antivirus applications, it must be infecting the browser in some special way. Any hints on how to clean this out will be appreciated. Sample ad screen is attached.

Asked by Rahzan 1 day ago

Answered by jscher2000 1 day ago

When backing up profile, a message displays that source path too long

I've backed up my profile many times with nary a problem. Tonight, while attempting to copy it, the attached message was displayed. Typical for a Microsoft error message,… (read more)

I've backed up my profile many times with nary a problem. Tonight, while attempting to copy it, the attached message was displayed. Typical for a Microsoft error message, it was most unhelpful. No clue as to which file name is the offender.

Asked by doniel 1 day ago

Last reply by doniel 1 day ago

Constant freezing on 94.0.2

I have to restart the browser several times a day, to the point where the bloody thing is barely usable. Windows 10 Amd Ryzen 7 5800X, Gigabyte X570 Aorus Elite, G.SKILL … (read more)

I have to restart the browser several times a day, to the point where the bloody thing is barely usable.

Windows 10 Amd Ryzen 7 5800X, Gigabyte X570 Aorus Elite, G.SKILL FlareX 32gb 3200

Asked by snikky 1 day ago

Last reply by snikky 16 hours ago

  • Solved

bookmarks

After a crash and reboot where I lost my bookmarks, I discovered a "file" of them in a folder I had created for another purpose on my desktop. I don't know how they got t… (read more)

After a crash and reboot where I lost my bookmarks, I discovered a "file" of them in a folder I had created for another purpose on my desktop. I don't know how they got there! file:///C:/Users/Alan/OneDrive/Desktop/MECHANICS/bookmarks.html Perhaps saved in OneDrive and migrated somehow during reboot? Anyway, is there a way to transfer these into my newly downloaded Firefox browser? Thanks!

Asked by ARA 1 day ago

Answered by ARA 1 day ago

How to remove colorways

How do I remove Colorways completely? I don't use it and it's a waste of space. I used to have more control of features in Firefox. Now you're putting themes I can't dele… (read more)

How do I remove Colorways completely? I don't use it and it's a waste of space. I used to have more control of features in Firefox. Now you're putting themes I can't delete? Firefox is really starting to suck! No wonder everyone is leaving for Chrome. I'm about to be one of those leaving Firefox.

Asked by nunya_fukkin_bizness 1 day ago

Last reply by andmagdo 1 day ago

Firefox claims my account was disconnected. That was not done by me. Comcast lost my accounts at the beginning of the 2021.

Firefox claims my account (*****@comcast.net) was disconnected. This was not done by me. At the beginning of 2021, Comcast lost my email accounts, and I have not been a… (read more)

Firefox claims my account (*****@comcast.net) was disconnected. This was not done by me. At the beginning of 2021, Comcast lost my email accounts, and I have not been able to retrieve them. I called Comcast, and they found 3,000 of my emails, but I am still not able to retrieve them. Comcast says my email accounts have not been disconnected.

Asked by gailfernk 1 day ago

Closing Firefox account associated with deactivated email

Hi there, I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inacti… (read more)

Hi there,

I have a Firefox account which was registered using an email associated with a company I no longer work for. Since I have left the company, that email is inactive and I can no longer access it. This means that when I attempt to log into Firefox with that account, I cannot enter the verification / 2FA code because I cannot access the email.

Is there anyway I can close that Firefox account anyway? I do have the Firefox recovery key for that account though. I just wish for all the data associated with said account to be deleted.

Thanks

Asked by croslandjozef 1 day ago

get to my account & bookmarks so I can see them on new computer

I have an account on windows computer and old Mac. I just got a new mac. How do I get to my bookmarks that have been saved on my account so they appear on my new Mac? … (read more)

I have an account on windows computer and old Mac. I just got a new mac. How do I get to my bookmarks that have been saved on my account so they appear on my new Mac?

Asked by Ted Cohen 1 day ago

Last reply by FredMcD 1 day ago

Firefox Browser welcome pages: don't open as last tab

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to … (read more)

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to the last used tab. The only other solution I have is to disable this stuff

Asked by g.m10 1 day ago

Last reply by g.m10 8 hours ago

URLs have suddenly started to flash on low left of screen, when mouse hovers

Recently i noticed that URLs flash in the lower left corner of my screen, when mouse hovers over certain things on a web site. Why did it start doing this, and how can i … (read more)

Recently i noticed that URLs flash in the lower left corner of my screen, when mouse hovers over certain things on a web site. Why did it start doing this, and how can i get it to stop? very annoying. Also, when i stream a movie, for example on MUBI, the URL sometimes appears in low left screen and remains, which is distracting. Again, this is something new. Help appreciated! Thanks!

Asked by aloysius1044 1 day ago

Last reply by FredMcD 1 day ago

BROWSER INTERUPTIONS

i WILL SIMPLY REPEAT ANOTHER'S CONCERN; WHY DOES FIREFOX KEEP INTERRUPTING THE BROWSER W/THE 'ANNOYING' POP-UPS?! FORCING SUCH CRAP WILL ONLY ASSURE PEOPLE WILL GO 'ELSEW… (read more)

i WILL SIMPLY REPEAT ANOTHER'S CONCERN; WHY DOES FIREFOX KEEP INTERRUPTING THE BROWSER W/THE 'ANNOYING' POP-UPS?! FORCING SUCH CRAP WILL ONLY ASSURE PEOPLE WILL GO 'ELSEWHERE' WHICH OF COARSE SUCKS AS NORMALLY THEY WOULD NOT WISH TO. TAKE A CHILL PILL FF! (Bad enough Thunderbird is a crap-fest as when lost you can not get it back and 'no one' really seems to have a clue. Just phony (in house) remedies that never work- probably why Mozilla is history!)

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by Bear 1 day ago

Last reply by FredMcD 1 day ago

Mozilla browser hijacker

So I opened up Firefox just now and got a browser hijacker, looks like from Mozilla. Has Mozilla been hacked or are they doing it? Address is https://www.mozilla.org/e… (read more)

So I opened up Firefox just now and got a browser hijacker, looks like from Mozilla. Has Mozilla been hacked or are they doing it? Address is

https://www.mozilla.org/en-US/firefox/welcome/11/

Which looks like Mozilla, which in a way is even worse. And this is not my home page it's supposed to open with, I assure you. Seems to be plugging VPN for the holidays. Yeah, right.

Asked by doesn't suffer arrogance well 1 day ago

Last reply by FredMcD 1 day ago

  • Solved

Any reCAPTCHA crashes firefox tab

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes. 1- I've tried several webpages. They all work well u… (read more)

I have tried everything and cannot manage to load any webpage that prompts a reCAPTCHA. The tab immediately crashes.

1- I've tried several webpages. They all work well until a reCAPTCHA pops up, the tab crashes and creates a dump file 2- I tried uninstalling Firefox, including erasing profiles and all Mozilla folders then reinstalling, and selecting refresh. It sill happens. No addons or extensions, and HW acceleration on and off 3- The problems goes away if I run Firefox on Troubleshooting Mode

Version is 94.0.2 (64 bit) running on Windows 10 21H1 on an i7 1165G7

Am I missing something? Is there a way to do a cleaner install?

Thanks for the help!

Asked by AMGLOK 1 day ago

Answered by AMGLOK 7 hours ago

  • Solved

Shortcuts: sites you save OR visit – why can't I choose sites I save only?

This is a minor issue, but it's really annoying me. I like having certain pages pinned on the page that opens when I open a new tab; it's easier than always having to sea… (read more)

This is a minor issue, but it's really annoying me. I like having certain pages pinned on the page that opens when I open a new tab; it's easier than always having to search through my many bookmarks for pages I use every day. But I find it really annoying and unhelpful – and also embarrassing, if another person is there – that Firefox only allows me to do this if I also allow it to display sites I've visited. The two should be completely separate in my opinion, like on Chrome. I can delete individual sites, but they're just replaced with other, even less relevant ones. So now I have a blank, useless new tab page, instead of a helpful one that shows me the sites I need to get to, because I don't want to risk a coworker, friend, or family member randomly seeing whatever sites I may have visited once or twice months ago. (This doesn't have to be extreme (porn, etc) to be embarrassing; I don't necessarily want people to see that I've been shopping for jewelry or hair dye or whatever.) It's just unprofessional and unnecessary. Thanks for fielding my complaint.

Asked by peltafeldman 1 day ago

Answered by TyDraniu 1 day ago

Recent bookmarks

I usually work with my bookmarks side bar open all the time. Until recently whenever I bookmarked a page it wourld show at the bottom of the 'other bookmarks' section. N… (read more)

I usually work with my bookmarks side bar open all the time. Until recently whenever I bookmarked a page it wourld show at the bottom of the 'other bookmarks' section. Now, I seem to have a 'recently bookmarked' section where everything goes. (Possibly I always had this section - just never used it!). If I move a newly arrived bookmark either to one of my saving folders or to or the 'other bookmarks' and then delete it from the 'recently bookmarked' section the bookmark in the folder is deleted as well. I'd like to go back to my simple life please..............

Asked by altwoodco 1 day ago

Last reply by FredMcD 1 day ago

Using Firefox on Windows 10 when I try to sign in on my desktop to www.sog.org.uk access is blocked saying it is not an encrypted site but I can access it with no trouble on my laptop where it is a secure site..

Can you explain why the desktop and laptop are different both using Firefox and how can I remove the problem on the desktop. … (read more)

Can you explain why the desktop and laptop are different both using Firefox and how can I remove the problem on the desktop.






Asked by aandm 1 day ago

Last reply by FredMcD 1 day ago