Firefox Support Forum

Hi guys so since Windows 7 support has ended i have to upgrade someones laptop. Problem is im a little worried about things like his firefox bookmarks his autofill data etc (because this person for the life of him can't remember a few details.) They also don't have firefox sync enabled as of yet. To be safe i am making an image of the windows 7 machine in case something goes wrong but will upgrading from 7 to 10 keep these things or will i have to do something before that?

when i open a new browser window, often the mouse does not work to click or even register as hovering over page or browser buttons and i find myself just closing and opening a new browser window

Fortinet (or Forticloud) all of a sudden started a couple weeks ago to deny my access to many websites when I click on the link in an article, etc. Never happened before. When I contacted Fortinet, they said maybe Firefox added this to my account. I prefer to delete this security measure. Does anyone know how? Thanks.

In windows 10 Firefox, most of page for each email received is taken up by "message source"details, making it difficult o read the text of the message. Can't find the setting or option to turn off this feature.

When you let Firefox open for long on work on it a lot, some domains stop to load, it means for example that for a period your youtube website will work normally, but after a while if you try to open anything from youtube it will load a black page and nothing else, you can refresh or try whatever you want, all the "youtube domain" is blacklisted until you kill Firefox and reopen it freshly

It happens to me since forever, on all OS, on many different devices, I learned to live with it, but I was bored and I was obliged to work on other browsers for a while where you don't experience things like that and at your return in Firefox it becomes big so I ended up posting it here

It's maybe related to cache (not the cache that you flush with ctrl-F5, this isn't working but), a sort of cache related to Firefox process, the Web handler/content module maybe, I don't know. I guess that if maybe you can clean from the actual process all the data concerning the domain, it will load nicely without reloading all Firefox

The step to reproduce are quite difficult as you see here but i'm sure that i'm not the only one experiencing that

I have been facing this for the past 20 days or so .Suddenly while working a pop up saying "Important Firefox update available " appearing and its causing hell lot of inconvenience.Help me sort out the issue. Attached the screenshot of it.

Thank you !!

cheers Raja

For some time now I have been having a page pop up that is asking me to enter my username and password so that Firefox can be undated. The .com address that is listed is: jincloude.com. The only way I can get rid of this page is to pull up task manager and close Firefox completely. Does anyone know why this page keeps popping up and how to prevent it from continuing to do so.

Literally, for days I tried to do a very simple thing that I've done 100s of times before, and that was to book a reservation at a campground using the new (at least new to me) website at ReserveAmerica.com The screen error that appeared virtually at any time was "We've experienced an error" on any of the booking steps. I thought it was the Reserve America's problem, so I texted them and they told me to try another browser, so I did and MS Edge went right through w/o any problems. My Firefox is up to date, and I'm using Version 73.0.1 (64-bit). Thanks for your great software that I've used for years!!!!

The way it presents it looks like there are two frames that should lie atop one another but instead the second frame follows the first. As I said it works on Chrome.

Amazon does it. Google does it. Yahoo does it. Virtually every newspaper in the Western World does it. Why does Mozilla fail to do it? I'm referring to your help page navigation system. At the bottom of just about every help page, Mozilla has a little menu to aid in our browsing through their help system page by page (e.g., < 1 2 3 4 ... >). And of course, once a number or arrow is clicked we're more or less quickly navigated to our selected page. BUT THEN WE'RE ABANDONED AT THE BOTTOM OF THE TARGET PAGE! Literally DUMPED! Common sense alone, as well as reading newspapers for your entire lives, studying Egyptian hieroglyphics and Chinese pictographs (yes, this principle has been around that long!), and many more examples, would/should tell the programers that the smart thing, if not the considerate thing, to do would be to automagically position us at the top of the new page. Can you please fix this "little oversight" ASAP? Please?

the warning is from my bitdefender total security "We blocked this fraudulent page for your protection: https://www.americasmarketingmotivator.com/ Fraudulent pages use deceptive techniques with the intent of obtaining unlawful gain. For example, a fake online shop can trick the victim into sending money in advance without delivering the order"

Win10 - I was originally using a 3rd party addon, and experiencing this problem. I tried a few of them and they all did the same thing: the screen froze for about 20 seconds, then switched over to a new email in my Outlook (desktop) program, which had already been open (i.e. FF didn't have to wait for the program to open). I tried this from Chrome, and it worked instantly (so, the underlying functions work just fine). I got rid of the addon (I had tried a few of them) and just used the built-in Alf-F "Email link" function; it did the same thing. Right now my only quick method is to use Chrome, but I'd prefer Firefox instead. I appreciate any help.

I have had this message from Bitdefender numerous times: "firefox.exe attempted to establish a connection relying on an unmatching security certificate to push.services.mozilla.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one." What does this mean & what should I do about it?

Hi, I have been unable to open links from Emails accounts, both Outlook & Hotmail. I just get a message saying this. However if a am able to open them if have a pdf or a link to explore, which leads me to think this may be a Firefox problem. Thanksr

I am following directions on this page, which is supposed to be applicable to my version Firefox 78.0.1 on my Windows 10 Pro 64 system:

https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_adding-download-actions

But when I come to the subheading, "Adding Download Actions", it shows a dialog window which is unlike the one I get. Of the two images I've attached, the article shows the larger while I am offered the smaller. The article says the "Do this automatically" checkbox may be disabled, but doesn't mention it being absent: "Is Do this automatically for files like this from now on disabled? This can happen if the website's server incorrectly specifies the Internet Media type of the file. It also can happen if the server assigns "Content-Disposition: attachment" to the file. Could be the case here. Whether it is or not isn't important. What is important, is adding filetypes. I have no qualms with editing the registry if necessary. Can someone help me out with this?