• Archived

Pop-up on Decktop

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately … (read more)

There is like a long white sheet pop-up that keeps appears on my Desktop on the right center. When I closed the website that I just went through, the pop-up immediately moves fast to the to hide. This is going on every day.

Something else is going on I noticed that when I make some changes in my settings, other changes take place like my email icloud was turned off yesterday. A few days ago an app game from Apple store was moved into my Apple ID, icloud with a check mark.

Yesterday, All the add-ons were disable in safe mode that I had to do a Troubleshooting mode and refresh Firefox to the add-ons back.

Mghubti

Asked by Yolanda 1 year ago

Last reply by Yolanda 1 year ago

Visuals on firefox looking choppy and pixelated on the tab I'm active in

Not sure how to explain this without the images... But I opened up YouTube just looking for some videos and uhhhhhh. I checked on other things in my computer to see if it… (read more)

Not sure how to explain this without the images... But I opened up YouTube just looking for some videos and uhhhhhh. I checked on other things in my computer to see if it's just my GPU or some weird graphic thing, but everything that isn't firefox seems to be working OK. It's not that terrible, I'm just really confused.

Why is this happening? And can I fix it? Started like... two minutes ago.

Asked by YH Wolf 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Suddenly getting ads on Google in Firefox

Hello, as of yesterday, I noticed that my Google searches were displaced by ads. If I search something, Google would normally display a short summary and a little piece o… (read more)

Hello, as of yesterday, I noticed that my Google searches were displaced by ads. If I search something, Google would normally display a short summary and a little piece of information at the top of the page, but instead the first ~10 results are all ads, one of the top ones always being yahoo.com. Same goes for searching for translations "[Any word] + language" normally results in the translation tool being displayed at the top, but again just ads.

I have scanned my PC for viruses (with the Windows Defender and Bitdefender) but at least they didn't find anything. When I deactivate all my extensions (Which is only Adblocker, ironically), nothing changes. When I browse in Safe Mode, the ads do not appear. I have already cleared my Cache etc. but that didn't do too much. No I installed a Scriptblocker and with that, Google is back to normal again. But of course, even if that workaround works, I'd also like to know what is causing this. (I also checked with Chrome for example, the problem is Firefox specific)

Any ideas what I could try next or what the problem might be?

Asked by pandaderzwote 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Wrong characters after restarting computer

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations o… (read more)

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations on the home page, where the issue doesn't appear too bad, but in practice trying to use any site with form inputs asking for email addresses etc. is impossible.

This has happened in the past and I have somehow been able to fix it, but this time nothing I've done helps. (It's only ever Firefox that is affected.)

I have deleted the app and re-installed it. I have cleared cache and cookies. I have cleared all browser history etc. I have tried changing fonts from the defaults. I'm not sure there are any other troubleshooting steps I can take.

I'm using FF developer edition, current version (just re-installed it, but it is always up-to-date, and this has been happening for a year or two). MacOS 12.6.3.

I'm a long-time FF user and until now I've lived with this inconvenience as I've somehow fixed it after troubleshooting steps, but this time I can't stumble upon the solution.

Asked by nigel.m.anderson 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox won't load anything

Firefox isn't loading anything, not even the about:configs page, this happened out of nowhere, i tried reinstalling it, restarting it but nothing is solving the problem, … (read more)

Firefox isn't loading anything, not even the about:configs page, this happened out of nowhere, i tried reinstalling it, restarting it but nothing is solving the problem, im using the lastest version btw

Asked by supracastrol333 1 year ago

Answered by cor-el 1 year ago

Is it possible to force the redownload of the next Firefox update?

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a ne… (read more)

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a new update has appeared - but I can't download it until I restart. So I will have to restart, reload session, download new update, restart again, reload session again.

So it would be great to be able to tell Firefox to forget about the already-downloaded update and just download the latest one. Can this be done?

(The reason why I delay restarting is because I have an unhealthy amount of tabs open, typically with many things in flight; so restarting makes me lose those things, plus there's always the possibility of some trouble while restoring all the tabs)

FWIW I'm in the Beta channel.

Asked by hmijail 2 weeks ago

Saving recent history, but recent history not showing up in address bar

If I "Show All History", it seems to have everything there, including recent visits, however, any sites I've visited in the past several months won't show up in the addre… (read more)

If I "Show All History", it seems to have everything there, including recent visits, however, any sites I've visited in the past several months won't show up in the address bar, only older sites I'd visited last year.

It seems like the newer sites are getting saved in history, but not indexed for the search bar. How can I fix this?

Asked by Heather Arthur 2 months ago

  • Archived

Firefox takes 6 seconds to start... I've given up on Firefox

Like I said, Firefox takes 6 seconds to open at startup. After that, it blinks with delays while in a tab of any kind. I've been an adamant Firefox user and proponent for… (read more)

Like I said, Firefox takes 6 seconds to open at startup. After that, it blinks with delays while in a tab of any kind. I've been an adamant Firefox user and proponent for years, but after spending hours upon hours trying to determine and fix the problem with absolutely no success, I've given up and have moved to Chrome. I'm further discouraged with the only way to report a solid problem is to open a topic for "discussion". I am a seasoned technical computer and system engineer with mores years experience in IT than most people's age reading this. This is not a discussion, it is a report of a failure in Firefox. For those that are about to write and ask if I restarted it in safe mode, ran the troubleshooter, uninstalled it and reinstalled it, started it with a new profile, removed any extensions installed, removed themes, add ons and any other possibly interfering software, restarted my PC (Windows 11), removed cache/cookies/ and whatever, checked internals, checked hardware, checked the OS, check for corrupt or incomplete Visual C++ software or install, checked for malware, disabled virus software, checked for conflicts with your Internet security software, the answer is yes.... many times over.

Asked by leibuda 1 year ago

Last reply by leibuda 1 year ago

  • Archived

Firefox will not correctly fullscreen videos first try.

every time I first try and full screen a video it will not correctly fill the screen. if i go back to windowed and full screen again it will be fixed, and will remain fix… (read more)

every time I first try and full screen a video it will not correctly fill the screen. if i go back to windowed and full screen again it will be fixed, and will remain fixed for as long as firefox is still open. if I close firefox and open again it does the same thing. See screenshot for problem.

Asked by keglupton 1 year ago

Last reply by Dropa 1 year ago

Firefox freezes after mac wakes up from sleep but other apps are responsive

When I come back to my mac after a long sleep, all the apps are working fine and instantly but firefox freezes. It's not responsive at all, I cannot click on the tabs or … (read more)

When I come back to my mac after a long sleep, all the apps are working fine and instantly but firefox freezes. It's not responsive at all, I cannot click on the tabs or the content of the open tabs. All I can do is kill it and restart it. It's been happening every day. This does not happen with other apps/browsers. I usually don't have more than 5 tabs open and none of them do any intensive stuff. What can I do to debug this?

Asked by Fer Sar 3 weeks ago

Last reply by Fer Sar 3 weeks ago

  • Archived

Mozilla prevents my PC from going into sleep mode

Hi. After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my … (read more)

Hi.

After some time of trial and error I finally came to the conclusion that having the 'youtube.com' tab and 'antenaplay.ro' (tv broadcast app) tabs opened prevents my computer from auto-entering sleep mode. Even if the streams on the 2 tabs are paused.

I don't have this issue on Chrome, I can leave the tabs opened there and my PC can enter sleep mode no problem. The thing is I want to keep using Mozilla because I got used to it and because it's not based on Chromium.

If you need more information just say so. Thanks for the help in advance! Peter.

Asked by petre_cristian 1 year ago

Last reply by petre_cristian 1 year ago

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it crashes! What has happened to FF???

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it cra… (read more)

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it crashes! What has happened to FF???

Asked by phalls 4 months ago

Last reply by cor-el 4 months ago

Update caused bookmarks to disappear

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro. … (read more)

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Asked by larrystillwell 3 months ago

Last reply by Paul 3 months ago

Has Firefox been compromised?

When I open Firefox and fill out the search window it defaults to the https://resultsvlt.com/ have I been hacked and how do I stop this? … (read more)

When I open Firefox and fill out the search window it defaults to the https://resultsvlt.com/ have I been hacked and how do I stop this?

Asked by edward41 3 weeks ago

Last reply by zeroknight 3 weeks ago

  • Archived

I feel like an idiot. I let my husband use the desktop and actually kind of walked away from computers for awhile but today decided to check out the desktop and Firefox is no longer there, what do I do?

Today I got onto my desktop and found that Mozilla was not no longer what I was using. I don't know how it changed. I am no longer a young person but I Still have a few… (read more)

Today I got onto my desktop and found that Mozilla was not no longer what I was using. I don't know how it changed. I am no longer a young person but I Still have a few brain cells left, I hope. I always trusted Firefox and the reviews were always positive about their safety issues. Can I get my Mozilla back and how did it get out of my computer??? Microsoft is not Firefox, Correct? Maybe I am reading it incorrectly. I have been mostly away from day to day stuff since last fall, just to take a break, sigh! Please be kind with an answer, please.

Asked by ctpchatty 1 year ago

Last reply by cor-el 1 year ago

Firefox in Windows freezes

Recently, Firefox won't open any URL and I have to shut down the program and start again. There is no pattern to which sites freeze and many of them re ones I frequently… (read more)

Recently, Firefox won't open any URL and I have to shut down the program and start again. There is no pattern to which sites freeze and many of them re ones I frequently use.

Asked by crl4242 4 months ago

Last reply by zeroknight 4 months ago