• Archived

How do i fix freezes?

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes… (read more)

ok so ive tried everything and from what ive seen firefox has a sudden spike in cpu in a random proccess and stops working before firefox kills it off and everything goes back to normal

one place where it happens consistently is the sign in page on ebay. the only fix ive found is opening firefox in troubleshoot mode

before you ask, ive reset everything on firefox. brand new install of it too. nothing on this version of it. still happens. its not the plugins nor settings

please help me im not the only one having this issue

Asked by Redthesonic123 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

Autofill passwords

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. Thi… (read more)

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. This does not happen on Microsoft Edge. As I would really like to use Mozilla I would like to sort it out.

regards, Andrew

Asked by aygeebee70 1 year ago

Last reply by cor-el 1 year ago

All of my bookmarks are gone

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? … (read more)

Hi, all of my bookmarks, years' worth that I have never had an issue with before, have suddenly disappeared. Backups do not seem to be available. How do I get them back? I did not do anything out of the ordinary and I don't know if (an unasked for) update occurred and wiped them.

Asked by forestlisinski 5 months ago

Last reply by cor-el 5 months ago

VPN Refund

Hello > I was recently billed for yearly VPN on my credit card > Please refund > I did not authorize payment ! I can,t stand when a company reaches into… (read more)

Hello > I was recently billed for yearly VPN on my credit card > Please refund > I did not authorize payment !

I can,t stand when a company reaches into my bank account with out my permission > especially asking if i want to renew  :

Thanks

floyd mantos

[removed email]

Asked by floyd5 3 months ago

Last reply by James 3 months ago

  • Archived

Mouse Hover not consistent, Firefox 103 Ubuntu 22.04.1

After upgrading to Firefox 103, I've noticed the following behavior: The mouse icon does not change while moving over web pages or even the menu items and tabs. It requ… (read more)

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Asked by typewriterjason 1 year ago

Last reply by cor-el 1 year ago

returning a RSS XML file

This URL below will return a XML file in Edge/chrome but not in Firefox. I use Joomla as a CMS and it's extensions to display a RSS feed worked fine in both browsers unti… (read more)

This URL below will return a XML file in Edge/chrome but not in Firefox. I use Joomla as a CMS and it's extensions to display a RSS feed worked fine in both browsers until a couple of months ago. I've tried with a vanilla Mozilla/FF with all extensions disabled but still will not return the XML file

https://www.thegatewaypundit.com/feed/

Thanks and ideas appreciated.

Asked by Wickerbill 1 month ago

Last reply by MarkRH 1 month ago

  • Archived

Google spam captcha when opening firefox private tab

https://i.imgur.com/GKq4fnA.png Firefox normal mode working without error. Only private tab i got this error every time. Firefox last version, win10 pro Other browsers… (read more)

https://i.imgur.com/GKq4fnA.png

Firefox normal mode working without error. Only private tab i got this error every time. Firefox last version, win10 pro

Other browsers private tab working normal

Asked by Asus Firefox 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox opens for a few frames and then immediately closes.

As you can see in the title, Firefox crashes immediately opening, though sometimes it works for a few seconds. I have figured out that it works when I create a windows pr… (read more)

As you can see in the title, Firefox crashes immediately opening, though sometimes it works for a few seconds. I have figured out that it works when I create a windows profile without any association to my Microsoft account, it does actually work, but as soon as I add the Microsoft account to the profile, it crashes. This also happens with Opera GX, but not Chrome.

Asked by QuinnC 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

When I'm signed into my account at target & clinique,I'm unable to check out.

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I c… (read more)

I'm unable to check out when I'm signed into my accounts at target & clinique.com.Target say my checkout page is slowing down firefox-click stop -I click stop&I cannot check out.

Asked by natassiaxsavier 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Feature on web site not working when using Firefox only

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS a… (read more)

Cannot delete items added to cart on patioslingsite.com using Firefox. Works ok using Google and Microsoft Edge browers. Using latest Firefox update on my Windows 10 OS and tried a few setting changes in Firefox without resolve. Is there a particular setting that needs to be changed or is there something else going on?

Asked by gaemmershy 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox takes an eternity to begin to load web pages on startup

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes … (read more)

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes or longer before it starts to load a web page! All I will see is blank white tabs with the hourglass icon until at some point many minutes later it decides to begin loading the pages.

I've tried different connection settings (No Proxy, System Settings, Auto-Detect, etc.) and that doesn't do jack. Neither does flushing my DNS, or trying to go to a site I've never visited.

Just now, as I was sitting here waiting for the effing browser to detect the connection, I even tried unplugging my Ethernet cable and it didn't realize there was no connection available for several minutes! This is extremely annoying.

I'm using Firefox 100.0.1 on Windows 7, but I've been dealing with issue for several releases, I want to say since at least pre-FF95. I have VPNs installed and their service processes run in the background but I don't use them. Also they don't affect the connectivity of anything else.

Asked by spcnmtry 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Unable to use Facebook search in groups anymore

I'm not sure how long this has been going on for, perhaps a month now, but I cannot search for anything when I am in a Facebook group. A blue loading bar appears at the t… (read more)

I'm not sure how long this has been going on for, perhaps a month now, but I cannot search for anything when I am in a Facebook group. A blue loading bar appears at the top and fills all the way to the end but no search results are ever returned no matter how long I wait.

I've tried clearing the cache, clearing all history and cookies. I've tried starting Firefox in diagnostic mode without add-ons, I've tried refreshing. I even uninstalled the whole thing and reinstalled it as a clean copy but it still doesn't work! It's beyond irritating now.

For information, if I switch to Internet Explorer, or whatever they call that awful thing now, it does work.

I'm running Windows 10 Home 64 bit.

Appreciate any help,

Ben


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section (for Windows, macOS, and Linux).

Asked by nova4286 1 year ago

Last reply by aristodemos2008 1 year ago

  • Archived

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox, bookmark-bar

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar… (read more)

In the bookmark-bar in my Firefox-installation contains the soft-button for the function "Import bookmarks". I do not need this function always showed in the bookmark-bar. How can i remove it ?

Asked by chsf1 1 year ago

Answered by cor-el 1 year ago

  • Archived

How to remove red dotted lines around links in Firefox

I have recently updated Firefox and now I see red dots around links across the internet. These are not links i have visited. My research says they are to do with accessi… (read more)

I have recently updated Firefox and now I see red dots around links across the internet. These are not links i have visited.

My research says they are to do with accessibility. I have found a function to set the to 0 or 1 but that has not removed them.

What can I do?

Asked by russell22 1 year ago

Last reply by russell22 1 year ago

  • Archived

Tabs Relocated Spontaneously to the Bottom of My Window..

Suddenly today my browser had switched any current tab to the bottom of my window, but it also only lets me see one at a time..which means I can't see multiple tabs open … (read more)

Suddenly today my browser had switched any current tab to the bottom of my window, but it also only lets me see one at a time..which means I can't see multiple tabs open unless I close the current one. My tab bar is gone entirely and was up-top as it's always been, just under the URL box.

I didn't hit any key combos that I know of that would cause this, and I can't seem to find anyone else with the same problem when I search for a solution. Does anyone know what I can do to fix this?? It's very odd and annoying, I've never had it happen before now..

I took a screen-shot of the problem, showing what happens when I open a site or any tab:

Thank you very much for taking a look and any help with this strange issue,

-Chris

Asked by deadbolt1 1 year ago

Last reply by cor-el 1 year ago