Firefox Community Forum

Hello, I have after upgrading Firefox, when I go to full screen mode the notes panel goes away and after I removed the full screen mode there is a large frame on top, I showed it in the screenshot.

For the past few weeks my credit union website has posted the following error code "A connection failure has occurred. Please try again or call the Member Service Center 24 hours a day, 7 days a week at (907) 563-4567 or (800) 525-9094.

I called member service and they blamed the problem on Mozilla, stating they are slow to update their security protocols to accept GCU's advance security. They refused my suggestion that they reach out to Mozilla and there is no direct way to contact Mozilla Support.

I have used this browzer for years with no problem, and now I can't use it on my online banking site; the only site where this problem occurs. HELP

Hi there,

I've been using firefox as my main browser and I've created a account and using it all the time for syncing the settings, bookmarks, logins, extensions etc.

BUT due to some unwanted (really irritating) search suggestion were being shown to me by firefox, I had to uninstall firefox from my system.

• • Throughout the process, I'd kept syncing ON always!!

But when I installed firefox again and after loggedin, I'm syncing everything but this is restoring (syncing) very old data which doesn't have my latest bookmarks, extenstions & saved logins!!

How DO I get my all data???

URGENT PLEASE!! THANK YOU

• • Note : I'm using default "Firefox-ESR" in Kali linux 2022

I need foxfire to get my emails but haven't been able to verify account... I don't have a cell phone. I used to get emails from Microsoft Edge but can't since recent update. Help, I live alone, am disabled and retired. Thanks, Diana [removed pone# from public support forum]

Hello,

i synced data before i reinstalled Windows and now i logged in and went to Firefox/settings/sync now, as there is nothing else and no date were retrived ???

Thanks for help!

Ok, here's the specks first.

I have TWO older imac desktop computers. The one I'm on now, and one I use mainly for music, maybe email but not much else.

BOTH have the SAME IOS. High Sierra. Both used the SAME version of firefox. (Just launched the old one to see, 91.8.0esr)

So the computer I'm on now is up to date with version 115.19.0esr And now so is the other one.

Problem is.... Firefox in it's infinite STUPIDITY, does NOT automatically move bookmarks OR MAKE IT SIMPLE TO DO!!!!!!!!!!!!!!!! OH they let me import from another browser. I DO NOT USE ANOTHER BROWSER SO THOSE OTHER BROWSERS DO NOT HAVE MY BOOKMARKS. What a STUPID idea on their part huh?

Now dang it all.... it took me half a day but I managed to do it on this computer. I remember even saying out loud "well that was too easy." Knowing I would need to do it again I should have written down what I did but nope, that would be logical and make sense. I didn't do it. Its been a few weeks and now I cannot for the life of me remember what was so easy. (Again HOURS of one set of instructions after another, yea it was easy to forget.)

I just KILLED several HOURS going around with some ai thing, nothing is working. Shortest version it had me save the old bookmarks by exporting as html. Did that, put it on a flash stick, brought that to the new computer, updated firefox, and here is where nothing works. IMPORT from html DOES NOTHING AT ALL. AI had me open the file to make sure it wasn't corrupt, it's fine. It even suggested I manually drag from that open file to the new bookmarks library but nothing drags. I did try contacting mozilla but got back a reply that they do not offer support UNLESS I AM A PAYING USER. OH HELL NO. I don't pay for stuff so BADLY designed. And I actually like firefox.

Ok, ranting now. Just frustrated. I DO remember this was an easy task.... but dang. HOW?????????? Aside from manually opening each bookmark, copying the url and starting over...... I have HUNDREDS! I'd LIKE to move them all and I know it can be done since I'm on my new browser right now WITH all my old bookmarks. So yea it can be done.... and it was "easy." But my aging brain lost it. I will give this board a shot. Surely others have had the same issue. SOMEONE out there must have written down the "easy" method.

Thanks in advance.

Dear Well Loved, Firefox community.

I wanted to ask if theirs a trick to, or if not, ask for a how to ask mozilla to create a new functionality for storing you Default Session Setup.

Whats the idea, is very simple. This surges, for my needs of how I use the tool.

Somewhere, 70%-90% of my work week hours are spent on a browser, specific on the very best and my first love, Firefox (well si was not may first, but it the closest to Netscape, my true love). For organization reasons, I always open my tabs on the same order and pin the first 4 to 5 tabs, there are my top 4 to 5 tools, example: my email, my calendar, messaging (whatsapp or slack), , my comapy tab (erp, crm, wms, etc).

So it will be nice, that at any divice I'm login, every time I open my Firefox this pin tabs always open first, so that my working setup is open wright away.

Everyday I get the atdmt.com tracking cookie. I can't find a way to block it. I don't care if it's harmless, I want it gone for good! Thanks

I am trying to print a slogan directly from computer to printer, but it refuses to print the slogan I need. Now I have a message on the printer saying "the login URL has expired. Please try again. How/where do I enter the login URL? And why won't it print the slogan?

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It should be on the left where it's all blank. I was able to log in on other browsers, but it won't allow me to do it in Firefox.

Can you help?

This can't be described over words, they work but only sometimes they're just...... not working as intended , not responding at times and just...... refer to this unlisted YouTube video I uploaded, linked here

I have noticed that recently, whenever I start Firefox, BING is auto-opening a new tab *without my input.* Firefox is not my default browser (I use several), and I have removed ALL extensions and themes (except for ad-blocking, which has always been there), and ensured that pop-up blocker is enabled. My Windows 10 PC cannot find any malware; I hate being hijacked (esp. by Microsoft) and want this to stop! My other browsers do not do this...only Firefox. I have tried suggestions to modify REGEDIT, but can find no solutions to prevent this (other than not using Firefox anymore). Help, please! Thanks so much.

Problem with ZoneAlarm keylogger has resurfaced in Firefox version 117.0, where typed characters do not match displayed characters in web browser. I turned off ZA keylogger but problem persists in Firefox. Mozilla technical support needs to correct this latest problem with ZA keylogger conflict.

For downloads, I have always set Firefox to ask [a] where to put file and [b] what to name it (see attached screenshot from my current Settings page).

But starting several months ago, most of my downloads just dump the file in the Windows "Downloads" heap with whatever file name the web site assigns it. This means that I have to act quickly to [a] figure out what the file name is, [b] rename it something meaningful, and [c] move it to a folder so I can FIND it if I need it (otherwise why bother to download).

Example. Amex names my monthly statements in this form: 2025-05-20.pdf. To SEE what that name is, using the command prompt I immediately sort the downloads folder by date to find the latest file. I then rename it to be Amex20250520.pdf and move it to the folder where I keep my all Amex statements.

Since this happens with multiple (but not all) websites I download from, I assume that the problem is probably not in the web-site client software, but as the result of a change in one or more of the components involved in the download (e.g. Firefox and/or Windows).

But most of the web sites I deal with now handle almost all customer service via AS (Artificial Stupidity) bots, so there's no way to report this to an actual human bean who MIGHT be able to diagnose and fix the problem.

Thanks in advance for any advice anyone can offer on how to deal with this annoyance.