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  • Archived

Installing FireFox update . . .

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save an… (read more)

You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.

Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.

My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .

The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .

I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!

Roger

Asked by rboswarva 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Download manager for Firefox (or downloaded files not sure which)

At history of download files, there is file which was "not safe" i can't allow it or remove from history it comes back each time i open firefox again..and file was remove… (read more)

At history of download files, there is file which was "not safe" i can't allow it or remove from history it comes back each time i open firefox again..and file was removed.. Help, it's very annoying

Asked by avalerin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Release 100 installation

In release 100 , why did you not bring my old profile data along??? I'm a computer professional and it was a nerve-racking experience. I can't image how most people cou… (read more)

In release 100 , why did you not bring my old profile data along??? I'm a computer professional and it was a nerve-racking experience. I can't image how most people could follow your instructions on how to recover from your thoughtless update procedure. I've been through many Firefox upgrades over the years without such effort.

Asked by purplergtp 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I have a new laptop. I have managed to sign into my firefox account, but I don't know where I can access my logins, that came up on my old laptop. Thank you

I have a new laptop. I have managed to sign into my Firefox account, but I don't know where I can access my logins, that came up on my old laptop. Thank you

Asked by tercsi_8 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

one website login problem

I have just installed V.100 and have come across a small problem. I can't sign into 'The Canberra Times' site. The option to sign in is missing from their home page. It i… (read more)

I have just installed V.100 and have come across a small problem. I can't sign into 'The Canberra Times' site. The option to sign in is missing from their home page. It is there using MS Edge or Chrome and I can login to the site on those two browsers. This does not seem to be a problem with other websites that I have tried since the new version!

I can't even begin to imagine what might be going on with a situation like this! Thanks.

Asked by john.kelly11 1 year ago

Answered by jth 1 year ago

  • Archived

UNACCEPTABLE: Auto File Download to Windows "Download" Directory

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked… (read more)

PLEASE help me find a way around this 'so called' improvement of auto downloading any attachment or file to my Downloads folder without any choice from me. I have checked the 'always ask' in General settings - this functionality DOES NOT WORK - IT IS A waste of time. When prompt asks what you want to do, it auto downloads IN THE BACKGROUND even if you say open and do NOT check save option. This is a MAJOR frustration, makes extra work for me to have to remember to go back to Downloads to delete all these files that just pile up, where I separately saved-off the file as usual to my other, separate intended directory. We should have the right to make that decision on whether or not we want to save it to our computers and take up space. PLEASE REVERSE THAT FUNCTIONALITY TO WHAT IS WAS BEFORE. THANK YOU>

Asked by fk350z 2 years ago

Last reply by Aaron Grosky 1 year ago

  • Archived

Clean install of Firefox v91.8.0

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more. How can I do a clea… (read more)

After upgrading to v91.8.0 I experienced a multitude of issues: unwanted folders, duplicate folders, incoming mail going directly to trash, and more.

How can I do a clean install of v91.8.0, getting rid of all existing formatting and data?

Asked by rlm98253 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Make links of firefox addons?

Its not really a migration question but can be helpful to those who wish to mange their stuff without the use of other people's computers(the cloud). I would like to tur… (read more)

Its not really a migration question but can be helpful to those who wish to mange their stuff without the use of other people's computers(the cloud).

I would like to turn all my addons into a text or html file of links or names. Why? The addons are going wonky again a few folders seem to be walmare but not reporting to be malware, its a huge pita to , manually write down each one. Basically, I need to nuke my install and reinstall it all fresh then reinstall all my addons. This is no easy feat when you use 20+ addons. And yes this seems to happen regularly after a couple of years.

Another question, If I sync'd just the addons would it let give me the addons fresh from the file repository without anything extra folders/files or will it just save my current addon folder corrupt files and all?

Also if I just synced addons it won't mess with my bookmarks or settings, will it?

Asked by Zippydsmlee 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Download not working with "file not commonly downloaded"

I am currently encountering a deeply frustrating issue with Firefox. I develop video games; I am attempting to download a zip file from Steam Workshop containing a player… (read more)

I am currently encountering a deeply frustrating issue with Firefox. I develop video games; I am attempting to download a zip file from Steam Workshop containing a player-created mod. I have this file on my other computer--it is not malicious. It contains nothing more than XML files and a jpg. Every time I attempt to download this file using Firefox, Firefox blocks the download as a potential security risk. I then click the download manager and tell it to download anyway; Firefox then pretends to complete the download, but in actuality the file remains at 0 bytes and a "part" file is created containing what I can only assume is the actual data.

Asked by cstern 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Downloading a PDF file

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to … (read more)

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to my download file. Now it won't. I am using Firefox 100.

Thanks

Asked by sylvia_g 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Re App Pocket

I would like to know how I can un-install Pocket from my windows 10. If it isn't possible, I would like to know how I can delete my account of Pocket that I had created. … (read more)

I would like to know how I can un-install Pocket from my windows 10. If it isn't possible, I would like to know how I can delete my account of Pocket that I had created. Thank you.

Asked by mohammedomar7866 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox udate from 72 to 100

Will it be OK to upgrade my Firefox browser from Rel 72 to latest Rel 100 in one step ? OS is Mac OS X Monterrey 12.3..1 Or should I do 1 or more intermediate upgrad… (read more)

Will it be OK to upgrade my Firefox browser from Rel 72 to latest Rel 100 in one step ? OS is Mac OS X Monterrey 12.3..1 Or should I do 1 or more intermediate upgrades to be safe ?

FWIW, I've had enough problems upgrading from OSx Mojave to Monterrey. I am leery of the huge jump from FF 72 to 100.

All advice most welcome.

Asked by reedh2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

suspicious .htm downloads

I've been seeing suspicious .htm files appear in "downloads" when I hadn't requested any downloads. When I try to open the file, it always appears blank. Once I rebooted … (read more)

I've been seeing suspicious .htm files appear in "downloads" when I hadn't requested any downloads. When I try to open the file, it always appears blank. Once I rebooted without deleting the file, and my system acted like it had a virus. I rebooted in Safe Mode and reverted to a restore point, then everything was fine. But I'm still seeing those suspicious files appearing, at least once per day. How do I stop them?

Asked by Keith Heiberg 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Stop Firefox from downloading PDFs

Hi, I looking to get Firefox to open up a PDF in the browser WITHOUT downloading the file. The reason for this is because I want to bookmark the PDF allowing access to a… (read more)

Hi,

I looking to get Firefox to open up a PDF in the browser WITHOUT downloading the file. The reason for this is because I want to bookmark the PDF allowing access to an up-to-date version of a document.

I have selected the option to ask where to the save file in the settings. I have also set the application settings for PDF to 'always ask'. So, when I open the link, I get a window prompt asking me to select 1 of 3 options: view in Firefox, view in selected application, or save. I select view in Firefox and it still downloads and opens the file.

I definitely know Firefox used to open up PDFs AS links because I have some bookmarked. Any suggestions on why this is and how to fix would be greatly appreciated.

Thanks in advance.

Asked by L_Amin 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

using chrome(came with computer) will not download firefox

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept passwor… (read more)

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

Asked by jact363 1 year ago

Answered by James 1 year ago

  • Archived

How do I get Firefox from downloading PDF files

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every opti… (read more)

I use to click on PDF files and they would open and not download to my download folder. Well now every time i click on a PDF file it downloads it. I have tried every option in settings/general/apps and they still download in a folder. So I thought I would try MS edge and it does the same thing. Is it not the browser and was it in a MS update? It has never done this before. I don't want all these PDF files downloaded!

Asked by Steve Baker 1 year ago

Last reply by pilotbum 1 year ago