Firefox Support Forum

After opening 4 or 5 web pages I can open no more and I have to restart to continue. I have tried clearing the cache and that didn't work. I also set it to clear the cache when I close the program. That didn't help either. I have used Firefox for years without problems. How can I go back to normal function?

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to chrome or wherever, if I do not get support

I have noticed that the googleadservices site address keeps flashing at the bottom of my screen. What can I do to stop this? This has been happening for the last couple of weeks and shows up especially often on facebook. Thanks, Simone

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I am on latest version without my bookmarks. How do I recover them ?

Firefox has stopped working correctly. I have to go to help and trouble shooting and REFRESH FIREFOX in order for it work. When I open it I get the image below. No matter if I click on the favorite bar links or just the default open page which is www.youtube.com. Doesn't matter. I'm using windows 11 and the other browsers I'm using work fine. Opera, Chrome and Edge. Only Firefox is having this issue. If it doesn't get corrected soon I'm done with Firefox.

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

Yes, I know I was only just complaining about all my logins being lost when I start firefox. This is (to me) a different question.

Ok, I get it, security is important and remaining logged in is usually a good idea. But as I am one person and it is my machine......

But there is a twist to this.

Places like shops / e-bay / amazon / etc.....

I log into them, do my stuff, and close the tab/window.

The log ins are kept.

(Side story) I seldom / never "quit" Firefox. As is, I turn on the machine. If/when needed I start firefox and that's that. When I'm done I just shut down the machine. (firefox still "running".)

Next time I turn on and start firefox, things are as I left them.

That is the ideal situation for me.

I've since discovered that there are a few ways to "exit" firefox.

FILE/QUIT quits firefox. Menu/QUIT does the same. But if I go through and close the windows: that's a whole other story. Likewise if I go out of firefox, RMB on the icon and say QUIT.

So, how do I make sure that if/when I close a tab (I'll keep it at that level as that is what is logged into the site, not necessarily the window) the cookies are wiped?

In the settings/privacy / TRACKING I have CUSTOM set, with all the boxes ticked. DO NOT TRACK is set to ALWAYS Alas (due to local reasons) I have Don’t enable HTTPS-Only Mode set.

What am I missing? Thanks in advance.

I have picture in picture enabled on my Firefox, however when I watch YouTube videos, the button does not pop up. Is there a reason this could be happening?

Thank you, Michael

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

moving from pc to mac. all is going great. download and install firefox. sign in and sync. all good. start cleaning up old passwords (no more microsoft email i never used, etc.). then i see a yellow triangle on my icon in the address bar. click. says i'm not logged in. hm. so i log back in.

and all my passwords are gone except for the brand new firefox password i just created. that's it.

thank goodness i had the pc open and was able to immediately make html and csv copies of bookmarks & passwords from it, but firefox had the yellow triangle again. wasn't going to log in that time and lose everything.

my question is this: there is ZERO information on how to import the .csv file into firefox. i can't figure it out. please don't put the same link i've followed five times already before seeing what it looks like now. it's worthless.

so. how do i get my 132 passwords back?

thank you.

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

https://hpdrx-com.myshopify.com/admin/settings/apps?oauth_error=third_party_cookies

Hi Colleen,

I’m not able to log into my Bold App to review recurring customer subscription orders using Shopify.

It says that I can't open it because my browser does not allow third party cookies.

How do I change my settings so that I can view third party cookies on Firefox?

I am running Windows 11 Build 25151 on a Lenovo X1 Carbon Gen 7. With the last several Builds when selecting an option from a pop-up the FireFox window just stops for up to several minutes, no error message. In other cases cannot select an option necessary continue. In several cases the continue button at the bottom of the popup is not available. I am running FireFox 102.0.1 (64 bit). In most cases, copy address from FF to Microsoft Edge, edge is able to continue.

Not sure if a FireFox or Windows problem.

I was watching a show on one of my streaming websites and it it in a shorter box instead of a full screen. im not sure if i accidentally clickec on something because it is happening on more then one streaming site