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Unusual Firefox browser caching behaviour

A recent update to Firefox browser seems to have changed how caching works for websites. I've noticed it mainly with Reddit and their 'random' feature. I can only go to o… (read more)

A recent update to Firefox browser seems to have changed how caching works for websites. I've noticed it mainly with Reddit and their 'random' feature. I can only go to one random sub-reddit and then from that point forward it will only go to that same sub-reddit when I hit the Random link. For instance if I hit random and it takes me to say www.reddit.com/r/Ohio/ then from that point on I only get the Ohio sub-reddit when clicking the Random link. If I clear my cache and reopen Firefox I again get one click on Random and then any further clicks take me to the first, random sub-reddit.

This is not replicated in Microsoft Edge or with Firefox in private windows. I have disabled all of addons to see if one of them was causing this behaviour but it made no change.

Asked by dominexjudex 2 years ago

Last reply by dominexjudex 2 years ago

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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is … (read more)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 2 years ago

Answered by kemcnabb 2 years ago

  • Archived

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (read more)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

My Firefox doesn't work with when I try to ear my radio

Hi, My Firefox doesn't work with when I try to ear my radio, while working with other browser without problems like Edge & Chrome. I hope someone can direct me for fi… (read more)

Hi, My Firefox doesn't work with when I try to ear my radio, while working with other browser without problems like Edge & Chrome. I hope someone can direct me for fix a problem Thanks Cariboou

here the link: https://wsmradio.com/opry-nashville-radio/

Asked by Cariboou 2 years ago

Answered by Cariboou 2 years ago

  • Solved
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Amazon.com is coming up in Spanish on my Firefox browser

Hello, For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted m… (read more)

Hello,

For some reason, when I go to Amazon.com on my Firefox browser it is now coming up in Spanish. This is the only website where this is happening. I have rebooted my computer, but that doesn't solve the problem. Also, if I go to Amazon.com on Google Chrome, it comes up in English. Is there a way that I can solve this problem?

Thank you

Asked by jpowel 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

Can't connect with the just downloaded 66.0.4 version to virtually any site - Firefox won't accept ANY certificate! No problems with other browsers

Can't connect with the just downloaded version 66.0.4 to virtually any site - not to Google, not to NYT, not even to Mozilla - Firefox won't accept ANY certificate! Follo… (read more)

Can't connect with the just downloaded version 66.0.4 to virtually any site - not to Google, not to NYT, not even to Mozilla - Firefox won't accept ANY certificate! Following errors appear (examples): "Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to addons.cdn.mozilla.net because this web site requires a secure connection. What can you do about it? addons.cdn.mozilla.net has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the web site, and there is nothing you can do to resolve it. If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

Or: Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to www.nytimes.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details. What can you do about it? The issue is most likely with the web site, and there is nothing you can do to resolve it. If you are on a corporate network or using anti-virus software, you can reach out to the support teams for assistance. You can also notify the web site’s administrator about the problem.

The explanation is as follows: Someone could be trying to impersonate the site and you should not continue. Web sites prove their identity via certificates. Firefox does not trust www.nytimes.com because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates. Error code: SEC_ERROR_UNKNOWN_ISSUER

No problems whatever with other browsers. I'm sending this with Safari.

Asked by gimchiguk 5 years ago

Answered by gimchiguk 5 years ago

  • Archived

Saved log in not working on my sites

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem.… (read more)

My websites for example AccuWeather log in information is not working. Other sites also having the same problem. This happened with you before, Please fix this problem. I've already check with the websites and they have no issues.

I do not know why you keep having this problem. Please advise! Vicki F Konnecke

Asked by vickikhi 2 years ago

Last reply by Terry 2 years ago

  • Archived

When I try to go to youtube it says "Secure Connection Failed"

WHEN I try to go to youtube it says Secure Connection Failed and under that it says An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR … (read more)

WHEN I try to go to youtube it says Secure Connection Failed and under that it says An error occurred during a connection to www.youtube.com. PR_CONNECT_RESET_ERROR

Asked by lnirupa72 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

getting annoying popups even tho popups is off; told to go to preferences? then content; then choose to rid of?

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I compla… (read more)

I contacted the Daily Mail newspaper because I keep getting their popup news alert messages even when I am reading my email. My Firefox popup blocker is checked. I complained to the news paper and they gave the following message to get rid of these annoying messages. Here are their instructions to stop this on Firefox> 1. Click the Settings icon in the top right of your browser window and choose "Preferences" 2.From the left hand side of the page, choose "Content" 3. Under Notifications, press "Choose

There is no Preferences category under my settings icon. There is no Content on the left side of the page when I go to Settings There is no Notifications label from which to select Choose.

How the heck do I get rid of this annoying popup or notification or whatever the heck it is? Please advise. Thx

Asked by djmckay.dm 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Logging into TikTok on desktop

Hi After updating to version 99.0. When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App.… (read more)

Hi After updating to version 99.0.

When I try to log into TikTok. This is what I get ( Continue on the TikTok App....For security purposes, continue on the TikTok App. Don't have it installed? Text yourself a link to download your app )

I am using Windows 10 Pro on a desktop. When l log in using chrome,I am taking to TikTok web page. I am using same extensions in FF and Chrome.

Cheers

Asked by pedropete 2 years ago

Answered by pedropete 2 years ago

  • Solved
  • Archived

Facebook scrolls to bottom of page when I type a reply to a comment or use Shift or Backspace keys

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problem… (read more)

I've tried going in safe mode, turning of my Facebook container. Deleting cache. Signing out of Facebook. Also adjusting the backspace key in my Config. Having no problems on my Android phone or when using Opera. It's on on Firefox and on Facebook.

FACEBOOK screen suddenly moves to the bottom of the screen when I am typing a comment. Whenever I hit SHIFT+alpha_letter at the beginning of a line OR simply hit the backspace key, the screen suddenly shifts to the very bottom of the page again even if I have tried to scroll the page back up to the middle of the screen manually. This shifts the entry area where I'm typing down and sometimes off of the visible screen entirely. Just hitting the backspace to correct a typo causes the screen to scroll on its own. I have to scroll back down to the entry box and if I make another typo, it happens again. 

Please help. Been going on for over two weeks. I was hoping the new Firefox update yesterday would help. Nope. Still happening.

Asked by fu22 2 years ago

Answered by jeddolnick 2 years ago

  • Solved
  • Archived

Keep getting Access Denied messages

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this serve… (read more)

I continue to get access denied messages when going to common websites. You don't have permission to access "http://www.fredmeyer.com/savings/cl/coupons/?" on this server. ''Reference#18.d793517.1649002062.289635e4 This doesn't make sense - this is a site I go to frequently & don't understand why I continue to have problems - I followed some suggested fixes yesterday & it seemed to work again until this morning. I also got a message when I tried to access Amazon that indicated the connection was not secure. I rebooted the laptop & that fixed Amazon problem but not this Access denied problem - Your browser might be a little too safe if it can't connect to common websites

Asked by mbarstad159 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Problems playing videos.

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going o… (read more)

Certain site show what looks to be Chinese writing in the menu and description. Videos for those site will not play. This just happen today. Is there something going on with firefox? what would be the best fix?

Asked by jameswldrn537 2 years ago

Last reply by Terry 2 years ago

  • Archived

Wordpress conflict

Ever since yesterdays (3/8/22) update I am having trouble with our wordpress page builder function. it works fine in Chrome browser, but not in firefox. can you tell me i… (read more)

Ever since yesterdays (3/8/22) update I am having trouble with our wordpress page builder function. it works fine in Chrome browser, but not in firefox. can you tell me if there is a setting in the browser to update.

Asked by deb38 2 years ago

Last reply by cor-el 1 year ago

  • Archived

cannot play video content from either tubitv.com or netflix.com

I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are us… (read more)

I get the message "Oops. Your browser is no longer support..." from tubitv.com and the error message "We are having troubling playing Netfix. Please make sure you are using the latest....Error Code: F7701-1003" from NetFlix.

Is this an issue with Firefox?

It seems to work fine with Edge. I have not tried with any other browsers.

Thanks

Asked by dlbjunk 2 years ago

Last reply by d.l.briggs 2 years ago

  • Archived

listing description on ebay seems to get squashed into 10% of page width when seems to be set for 100% and is only TD element on the TR

Page in question but appears to be all listings: https://www.ebay.co.uk/itm/255449833961?hash=item3b79ff21e9%3Ag%3AZtIAAOSwIIxiC%7EHz&LH_ItemCondition=2000%7C2500%7C… (read more)

Page in question but appears to be all listings:

https://www.ebay.co.uk/itm/255449833961?hash=item3b79ff21e9%3Ag%3AZtIAAOSwIIxiC%7EHz&LH_ItemCondition=2000%7C2500%7C3000%7C4000%7C5000%7C6000%7C7000

Code seems to look like it should fill the width

<title>eBay</title>
	<table align="center" style="border-spacing: 0px; width: 100%;">
	<tr>
		<td>
			<div id="ds_div">
							<p>TRACE  ELLIOT AH500-7 500 WATT BASS AMP HEAD </p><p>Comes complete with foot switch,euro power cable , midi cable </p><p>and amp cover. This UK Model is becoming very rare due to demand for its awesome sound . The unit has very little use as it was a backup amp for the same TE Bass-head.</p><br /><br /><br /><p>The AH500-7 is a 500W bass head with a 7-band graphic EQ to fine tune your sound with ease. Highly efficient output stage uses MOSFET technology. Footswitchable features include Pre Shape; graphic EQ; compressor with self-adjusting, program-dependent attack/release times; and an output mute.</p><p>* 500W</p><p>* 7-band graphic EQ</p><p>* Footswitchable Pre Shape; graphic EQ; compresor with self-adjusting, program-dependent attack/release times; output mute</p><p>* Series effects loop</p><p>* Electronically balanced XLR DI output (selectable pre/post preamp)</p><p>* Highly efficient output stage using MOSFET technology</p><br /><br /><p>Dimensions: L 48.5 x 34 x 13 [cm].</p><p>Weight 15.3 [kg].</p><br /><p>This is item is advertised as a  COLLECTION ITEM  but the buyer is welcome to arrange a uplift with a courier service . I will box the item securely for a small fee for the parking materials £5.00 .</p></div>
						</td>
	</tr>

Asked by oscarstankard 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Microsoft Welcome page when browsing internet

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never ha… (read more)

When using firefox web browser to visit investors.com, I receive the attached image as the web page. I've been using this website on this browser for months and never had an issue until today.

Asked by corvinoconnor 2 years ago

Answered by Dropa 2 years ago