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Saved articles only show on my I-Phone, Windows shows ONLY 2 Archives

This began some time ago. My laptop Windows 10 only has 2 saved articles. My I-Phone has all saved articles. What happened? I used to be able to see the complete collecti… (read more)

This began some time ago. My laptop Windows 10 only has 2 saved articles. My I-Phone has all saved articles. What happened? I used to be able to see the complete collection on both.

Thanks R L Ellsworth

Asked by Taos1947 3 months ago

Last reply by Paul 3 months ago

  • Archived

Change language for accounts.firefox.com

Hi! For some reason accounts.firefox.com is not displaying in english on my desktop, but in Norwegian, and specifically nynorsk to make things even weirder. On another PC… (read more)

Hi! For some reason accounts.firefox.com is not displaying in english on my desktop, but in Norwegian, and specifically nynorsk to make things even weirder. On another PC it's displaying in english as I want it to be. My Firefox is set to english (although apparently has Norwegian (bokmål) installed which I can't remove cause the remove button is grayed out...), and my preferred languages for displaying pages are set to english only.

Asked by isthisausableusername 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox syncing not working (new hard drive installed)

Hello. I have two computers (A and B). the hard drive on the B died and i just had a new hard drive installed. i have installed firefox on B. the sync to my A does not wo… (read more)

Hello. I have two computers (A and B). the hard drive on the B died and i just had a new hard drive installed. i have installed firefox on B. the sync to my A does not work. firefox asks me to sign in. i sign in with my email address and password for B, this is not accepted. i then try signing in with A's password and that is not accepted either. when i check A's settings, it doesnt allow me to add B as a new device. Any help would be appreciated. Thanks

Asked by ltl257 1 year ago

Last reply by Paul 1 year ago

Lose all my tabs and sites upon reboot

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a su… (read more)

Firefox has always maintained that current tabs will be restored after a reboot of the browser, and indeed that was the case for the first half-dozen years I've been a subscriber. That has not been the case for the past 4 - 6 months however. I have the correct Settings for this, so it is not on my end. Why do I always get a fresh Firefox browser whenever I update the version (which is quite regular lately . . . maybe a new version of Firefox every 3 weeks). Please help.

Asked by boersarama 4 months ago

Last reply by cor-el 4 months ago

  • Archived

Firefox synced some closed tabs

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Fi… (read more)

Months ago, I had some tabs open on my PC. After I haven't opened my browser for months, these tabs was no longer show up on the Firefox on PC. But when I connected my Firefox account on another device and synced my history, those tabs appeared in the "Open Tabs" again. Those make my "Open Tabs" verbose and difficult to get the information I need. But since I can't see these tabs on my PC, I can't close them. To remove those tabs, I tried reconnecting my account and clearing the local datas on my Firefox on my PC, but it didn't work.

Asked by 夏小叶 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I'm signed in to my Firefox account on multiple desktop computers. Where are my containers?

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct contai… (read more)

Do containers not sync? I don't see any explicit option to include them in the sync settings. I have "add-ons" and "settings" checked. One computer has the correct containers and the rest have the default set (personal, shopping, etc.). Sync is otherwise working correctly.

In response to early replies I realized I left out some detail in my question.

- I have sync enabled in the extension settings. - This is a continuous problem (the containers from one browser have never synced with the others, over many months) so I don't think it's just a time delay issue.

Thanks for your responses.

Asked by k3davis1 1 year ago

Last reply by cor-el 1 year ago

How to delete my Firefox data from the Mozilla site

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a dif… (read more)

When I moved my data from my old Windows 7 to my new Windows 11 computer, I used a Mozilla account to upload and save my bookmarks. I then transferred my data using a different method.

I would now like to delete my data from this (Mozilla) site but can't find it. Please show me how to clear all my bookmarks, passwords (!!!), everything from this site.

Thanks

Asked by janetvw 3 months ago

Last reply by cor-el 3 months ago

  • Archived

Sync not working since had to reinstall Windows

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to … (read more)

In the past, logging in to my Firefox account has caused new installs to just sync with my previous settings, bookmarks etc, but my computer had a... spaz & I had to do a new install of Windows 10, and Firefox will not sync. I've tried hitting 'sync now'...

Asked by Anya 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago

  • Archived

Problem with syncing two browsers

Hello I’ll make this as brief as possible, so here goes. When I was working I had Firefox on my computer, my iPhone and my iPad and all three were synced together. Now … (read more)

Hello

I’ll make this as brief as possible, so here goes. When I was working I had Firefox on my computer, my iPhone and my iPad and all three were synced together. Now that I no longer work I don’t have access to the computer any longer. Only my iPhone and iPad. Up until a few weeks ago that was fine. Both of them were still synced. Then, for reasons completely unknown, the one on the iPad became problematic. So, without giving it much thought I, installed a brand new one on the iPad. It told me to set up a login for that one which, I did , again without giving it much thought. Then, when I hit sync, nothing. And I believe that’s where the problem lies. I sat down with the iPad on one side and the iPhone on the other and went through every setting I could find. The only difference I could see was with the account names. The one on the iPhone is “overworked” which I believe was originally on all three. But when I set up the new one on the iPad, once again not giving it enough thought, I used my email address which is “gregcocks193@gmail.com.” So my belief is that the difference in the account names is why one can’t find the other. But, what to do? I don’t want to just experiment because if I do it wrong I could potentially lose the ones on the iPhone, which is the only one left that has all my bookmarks and logins, and if I lose them, they are gone forever. So I’m hoping you can tell me what to do. If I need to change one of the account names, which one? How do I do it. Or is there another way to sync them together, without changing either of the names. I really don’t know. But since I only have one shot at getting it right I’m not going to do anything until I hear back from you. I have always used Firefox and nothing else, going all the way back to ver. 17 on the computer, and I don’t want to change. So now that you know my dilemma, I hope you can help. People ask me why I don’t use Google because it’s the #1 browser, and my answer is always the same. Just because their name is plastered everywhere doesn’t make their browser better. In fact, I think their mobile browser is horrible. So please give me some advice on what to do so I can continue using Firefox.

Thanks for taking the time to read this and I look forward to getting your help.

Take care Greg

Asked by Old & Tired 1 year ago

Last reply by Dropa 1 year ago

  • Archived

login help

Hi, all just a question. The account is supposed to very very old. But since i logged in nothing has been there. I am taking nothing. So you help that be great. Thanks. … (read more)

Hi, all just a question. The account is supposed to very very old. But since i logged in nothing has been there. I am taking nothing. So you help that be great. Thanks.

Asked by lonzomac 1 year ago

Last reply by Dropa 1 year ago

  • Locked
  • Archived

logins and passwords are gone...

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very … (read more)

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

Asked by KARAN RAUT 1 year ago

Last reply by Paul 1 year ago

  • Archived

Syncing between work and home computers

Is there a way to get my home and work computer to sync. It is almost like I have two different web browsers. I should be able to see my browsing history from work on my … (read more)

Is there a way to get my home and work computer to sync. It is almost like I have two different web browsers. I should be able to see my browsing history from work on my home computer, shouldn't I?

Asked by freeatlastnewsletter 1 year ago

Last reply by TyDraniu 1 year ago