Showing questions tagged: Show all questions
  • Archived

set "print with system dialog" as default, Firefox 97.0.1

Restoring printing with system dialong no longer works using about:config > print.tab_modal.enabled > false no longer works in FF 97.0.1 (Mac OS 10.13). Are th… (read more)

Restoring printing with system dialong no longer works using about:config > print.tab_modal.enabled > false no longer works in FF 97.0.1 (Mac OS 10.13). Are there new preferences that need to be modified to default to System Dialog when printing from Firefox?

Thanks.

Asked by ffwv 2 years ago

Last reply by paul921 1 year ago

  • Archived

new print system dialog excessively slow

Since the new Firefox browser print system dialog was introduced, replacing the system print dialog panel, the process takes an excessive amount of time to process a prin… (read more)

Since the new Firefox browser print system dialog was introduced, replacing the system print dialog panel, the process takes an excessive amount of time to process a print to a device or other interface (especially Preview), compared to the previous version as well as when compared to other browsers, like Safari.

By excessive, I mean 10-30 seconds for anything in the browser; where previously the request was completed in 1-2 seconds.

OS: macOS Sierra (10.12.6) FF: 97.0.1

Asked by steve 2 years ago

Last reply by john.r.mcclelland 1 year ago

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (read more)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Archived

Download window suddenly huge

After the update suddenly the download window is huge. Before it would go away after I downloaded something but now it stays. I have to click it away after every download… (read more)

After the update suddenly the download window is huge. Before it would go away after I downloaded something but now it stays. I have to click it away after every download which is really annoying. Any tips on how I can make it go back to how it was before?

Asked by assets123 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Problems with faulty Log-in pop-up

HI. My account on Firefox BROWSER is being and staying disconnected. I get a pop-up login message (attached) - but as I fill it correctly it just repeats and recycles. … (read more)

HI. My account on Firefox BROWSER is being and staying disconnected. I get a pop-up login message (attached) - but as I fill it correctly it just repeats and recycles. I never actually get to connect browser and account.

I do have acces to my account via Mozillas main website gateway - so the login is correct. But that doesn't repair the browser issue.

MAC OS X 12.2.1 and MacBook Pro (Retina, 15-inch, Mid 2015)

Thanks for any suggestions to fix this.

T

Asked by thorbjorn.andersen 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

E-mail login and only 7 days of history

First and most important I want to thank FredMcD and cor-el. Your input got me "going" again. E-mail is the more important issue at this point. I use Gmail and have for… (read more)

First and most important I want to thank FredMcD and cor-el. Your input got me "going" again.

E-mail is the more important issue at this point. I use Gmail and have for years, and right now I have to go through their awkward login procedure every time I start Firefox. In Safari, which I want to leave behind, I just click on mail and I'm in. Can I setup this situation in Firefox?

My history only shows "Today", "Yesterday", "Last 7 days". I don't want to show a ton of history, but I would like to show 14 days. In some of the help articles I see far more history than that. Is there any way I can push history to 14 days?

Help would be greatly appreciated as I'm 78 and weak on technology, chubbles

Asked by chubbles 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Newest Firefox version won't open on my iMac at all.

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I h… (read more)

OK, I'm not a techie, so forgive my lack of accurate vernacular here, but I was a happy-go-lucky Mozilla supporter and user on all my Apple devices up until recently. I have no idea if there's a causal relationship here, but the serendipity seems to be something worth mentioning.

I signed up for the Mozilla VPN offering in October of 2022. I did not work well enough, and again, I'm a novice at such things, but I stopped using it within a week. Around the end of December, the Firefox browser has had serious problems where it would constantly crash on just about every page, sometimes multiple times. After a few days of that, I trashed the version I had and downloaded and installed the newest version just last weekend (01 JAN 2023). That lasted a few days, but now, all of a sudden, it will not open at all. I click the icon, it bobs twice, then nothing happens. The right-click "open" feature did likewise. I trashed that too and I am unwillingly to try again until I hear some feedback on this from subject-matter experts, if possible.

With my phone and iPad things are working just fine, so it must be my 5-year-old iMac that has been updated to version 12.6.2 just yesterday. Any feedback would be greatly appreciated. I was using Ghostery and every other security feature I could find with Firefox, but in this age of Surveillance Capitalism, who knows what works anymore.

Thanks in advance, and wishing you all well in every way, sincerely.



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by Steve 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Can't find browser hisoty on a mac

Hi Support, I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox… (read more)

Hi Support,

I tried to upgrade Firefox on my Mac. The file could not complete because it said it was either corrupted or incomplete. I then re-downloaded another Firefox update, but can't find my browser history.

Please help!! Thank you!

Alexander


edit bump: /moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section since you have macOS.

Asked by voiceman1 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

i cant access any website, whenever i try looking something up it just says server not found

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened a… (read more)

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened after I cleared some stuff from my laptop don't know if that has anything to do with it though

Asked by suger265 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Primary password prompt not on Firefox startup

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the … (read more)

Hello everyone, When starting up Firefox v100 on OSX, two "password required" windows open immediately in a row to ask for my primary password. I type my password in the prompt window on top (appearing last) which works fine and closes. Then the second window (which appeared first) gets behind the firefox main window and I can't neither access the password prompt window nor use the main window. The problem started today after the firefox update on this computer and remains the same if I try to restart Firefox. I had a similar issue on a different computer but it was not systematic and restarting Firefox would be enough to fix the problem.

Please any help ? (I can't share troubleshooting information as I cant click in the window to export it.

Asked by DGA 1 year ago

Last reply by DGA 1 year ago

  • Archived

Can't open Word Online doc

I can't open any WordOnline documents from OneDrive/Sharepoint on Firefox. I click on the document, a new tab open, but then the doc itself doesn't load. I am running th… (read more)

I can't open any WordOnline documents from OneDrive/Sharepoint on Firefox. I click on the document, a new tab open, but then the doc itself doesn't load.

I am running the most recent version of Firefox (98.4 64 bit) on an iMac running Catalina 10.15.7 (19H1715)

I don't have the same problem on my Windows machine.

(Note: I was able to access the same document using Safari)

Any ideas?

Asked by joshuacomyn 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

LinkedIn messages do not scroll on 78.15.0esr (64-bit)

Hello! I'm running 78.15.0esr (64-bit) on El Capitan (Mac). On my LinkedIn page, I cannot scroll the messages on the main page. I looked up any clues with the inspector … (read more)

Hello! I'm running 78.15.0esr (64-bit) on El Capitan (Mac).

On my LinkedIn page, I cannot scroll the messages on the main page. I looked up any clues with the inspector and Google, but found nothing.


I deleted cookies, cache and tried in Safe mode but issue persists.

Any ideas? Thanks a lot in advance and wishing you a great day!

The whole scrolling experience overall does not work very well on LinkedIn. I understand I'm running on an old OS, however it's the one that works the best with my laptop. Any recommendations as to what's the best and most updated browser for this version?

thanks!

Asked by marianodaniel 1 year ago

Last reply by marianodaniel 1 year ago

  • Archived

backing up cookies and other settings

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop … (read more)

Firefox is wreaking havoc with my 2018 MacBook Air. It seems to have been invaded by gremlins that are eating RAM and slowing down the works, sometimes causing my laptop to shut down.

I want to delete Firefox and reinstall, but first I want to save all of my cookies and other settings. (I've already downloaded my bookmarks.)

How do I save my cookies and other settings?

thanks very much. Sandy



edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by sandy53 1 year ago

Last reply by Terry 1 year ago

  • Archived

How to open a set of pages when opening Firefox

When I open settings, under "start up" are only 2 options: 1. Open previous windows and tabs 2. Always check if Firefox is your default browser There is no way to adj… (read more)

When I open settings, under "start up" are only 2 options: 1. Open previous windows and tabs 2. Always check if Firefox is your default browser

There is no way to adjust which pages open when I open Firefox. What am I doing wrong here?

Asked by abby9 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Not working properly

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am … (read more)

I am having a lot of issues with Firefox 103.0.2. When I open tabs I'm getting connection issues, if I open a new tab to search, I am getting the same message. I also am now having printing issues directly from Firefox only. It isn't printing mailing labels correctly, logos are huge and you can only see a portion of them. This all started with the newest update of Firefox. Everything was working fine before. I have tried printing the same label through Safari and Chrome and it works fine so not a printer issue. I am on a Mac Mini MacOS Catalina 10.15.7. I have tried deleting the app and reinstalling, clearing cache and history, restarting my computer, working offline but nothing helps.



/edit: moved from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by pattibca 1 year ago

Last reply by cor-el 1 year ago

  • Archived

In Facebook Images

I use Firefox for Facebook but have discovered that if a series of images are posted in Facebookk then the normal left and right click buttons either side of the image to… (read more)

I use Firefox for Facebook but have discovered that if a series of images are posted in Facebookk then the normal left and right click buttons either side of the image to move from one image to another do not work. Nor do the left and right keys

I have just done a test posting on FB and checked it does not work in Firefox.

I've swapped to Opera and that works.

I'm on a M1X MBP 2021 Monterey 12.3 and I've just downloaded and installed the latest Firefox just in case

Asked by rex_2 1 year ago

Last reply by rex_2 1 year ago